DaBella - Tri Cities (Windows)

They were the most expensive option and they subcontracted the work to Rainy City Roofing I feel I could have had a better deal if I had hired Rainy CityRoofing directly. Part of the thing that sold me on going with the DaBella was them telling me they had special training through GAF for the roofing installation but it looks like Rainy City had the “special training “ toosince they contracted with them

They gave me what I wanted in a timely matter.

They do great work, but charge to much money. We needed a new roof not a second mortgage. The original quote was high to me. But the wife was impressed with presentation and talked me into signing the contract. I wanted to get a couple more quotes. Then when got tearing off old roof they said their was 2 layers of shingles on part of the house and decided to replace all the plywood sheeting. 1,300 for plywood and 3,000 for extra labor. Are roof is only 1600 feet. Roofer guy said it was a simple job, and the old roof came off real easy. I feel being ripped off. This roof should not cost 19.000 dollars.

They go the extra mile.

I was very impressed by how fast they removed our old shower and tub! They said it would take 2 days and they were finished in 2 days! Our house was built in 1959 and this is the first inside big remodel we've done. We are very happy!!! Mary E.

Keep daily eyes on work quality...

We hired them October 16th, 2017. Today is January 7th, 2018 To date NO WORK has been done. I have asked for a refund of my deposit. The only time I have heard from them is after an email asking what is going on.

The installer was super fast, friendly, and cleaned up after himself. He’s the 7th subcontractor I’ve had over in the last 4 months for various other projects and by far the best. His work is impeccable!

Install is still a couple months out. Sales demo was very informative. Jennifer was most accommodating when our appt was interrupted due to emergent need to leave on our part. She came back 2 hours later and finished the process. Looking forward to upgrading 66 year old windows

Arron and Bill were tireless in their arriving to work everyday and getting right to the project. They were pretty much all business unless I asked a question and then they would take the time to answer me and fill me in on what I needed to know. Very nice people. They had very cold days to work in and they just kept at it until it was done and always with our comfort in mind. Great representatives of both the window sellers-Reve and the window producers -AllSides. Beautiful, gorgeous windows. I'm very pleased. Expensive but far above the common windows bought at Home Depots and such, thus making the extra money spent well worth it. They will last forever and they have the warranty to back that up.

Great experience, very refreshing working with a company that actually does what is expected in Portland as it seems very hard to find. From the supplier dropping off the materials to the crew doing the work, very professional and great workmanship.

They're awesome

Excellent workers worked in freezing and windy conditions

We had our roof replaced and part of the siding on our house replaced in late October/early November. Most importantly, our gutters were severely damaged as part of the roof job and my husband and I have called DaBella a dozen times over the last 4 weeks. We have been told the gutter crew would call us, and told the gutter crew would come out on the coming Saturday, but no one shows up and no one calls back. I keep calling the office back and they have no idea what I’m talking about. My gutters are cracked and spraying water all over the house and walkways and now I’m going to have to pay for them myself because DaBella won’t take responsibility and replace what was working perfectly before this. Also, the sales rep was terrible—we were told to expect 45 minutes for our appointment to have the roof assessed and he over stayed his welcome there for 3 hours babbling on and on trying to up sell and chat. I was clearly getting ready for work and making dinner in the background and he just kept talking and talking about how great DaBella is. He incorrectly told us many things: we were told there would be a post-project inspection, which the office told later that they rarely do that and we must have been told wrong; we were told that we wouldn’t have to start paying the roof loan until we were satisfied with the work, and the bill showed up in the mail before the project was done; we were told everything would be put back together, but the siding crew removed all our light fixtures and said they are not responsible for putting it back up; we were told the whole project would take 2-3 days and it took 2 weeks. I am so angry with this company and I will never recommend them.

It has been a good experience and valuable education learning about And choosing the correct therapeutic walk in bathtub. Knowledgeable , helpful.Very nice people . Dave’s a good man.

Ask a lot of questions get date of commitment if you do hire them for a job

They did the job

Great value - fast turnaround time and they were very thorough.

I liked working with the company, the job was done earlier than planned and the results look great. I think the price is really high, but I will tell you in 45 years if it was worth it.

We had Reve come out to give us a bid on windows, but they were way beyond our budget. They did, however, give us a quote for our roof which needed replacing. Our new roof is beautiful! The customer service was great, except that they were not forthcoming with their lead time. It was more than a month from the date of the bid to the start of the work. We were ok with the long lead time, we just wish they would have been up front about it.

My wife and I are so excited for our new bathroom. Your reps were very professional. Helped us with our questions. The quality of your product sounds outstanding low maintenance high performance and great looking