DaBella - Tri Cities (Windows)

Met with Richard Macklin at our house to discuss replacing the existing roof. Richard was very professional and informative about their product and what they do to guarantee satisfaction. We are really looking forward to getting our new roof put on and trust that the team at REVE will do a great job. I will post a follow up review after the install is completed.

Kyle Barritt was our first sales contact with Reve Exeriors, he showed us the fantastic products they had to offer and helped choose a financial plan that fit our budget. We were very surprised that a home improvement company even gave us the option to finance.

Matt was a real helpful sales person. He explained all of the new technology that would go into my roof. My roof was quite complete and he said he would send out his best crew. He got me in touch with his installation manger and we worked out the days and had them come out when it had the least chance of rain. Everything was done as promised. I even purchased the 25-50 year warranty so I would some the peace of mind.

REVE EXTERIORS LLC the company we hired to tear off and replace our roof was a pleasure to do business with. Kyle Barritt the representative for the company who came to our home was very polite and clean cut. He answers all of our questions with honesty and everything we were promised we received. I'm sure we will be working with REVE EXTERIORS in the future.

The customer care is excellent. Jeff inspected everything and gave an honest opinion of the needs. He also recommended a product designed for my needs. Thank you DaBella Exteriors and Jeff.

This was our first time hiring to do a bathroom shower install and we are very pleased with the end result. Everything went smoothly from consult to install. The young man that did the install (Austin) was very thorough from start to finish. We thought they were a little pricey, but the quality of their product may be worth it. We weren't sure how to rate the value for money because this was our first time experience dealing with DaBella and hopefully they will stand behind their guarantees.

We just had our first consultation with DaBella and were pleasantly surprised by the honest and friendly employees Chris R & Jordan that we met. No high pressure sales for the first time in 50 years of dealing with sales people. Chris R & Jordan were very knowledgeable and polite. They were willing help us any way they could. They had answers for all our questions. It was really a pleasure doing business with them. We will be getting our new roof soon and will post another review when the job is finished.

Reve uses sub contractors, and I seriously question there end product ( install ) for what we paid, it looks horrific !! I feel confident REVE will make it right, just the frustration and stress is not cool !

Richard Macklin came to our home and did a full inspection of our roof. He was very professional and friendly. He discovered and showed us parts of our roof that are in major need of repair and replacement. Richard was extremely knowledgeable about the best ways to go about not only fixing our roof, but also how to bring it up to code as well as make our home more energy efficient. He was able to answer and best explain all our questions. We are happy to say we decided to do business with Reve Exteriors and Richard.

Sales persons Matt Pittam and Lance Fagan were professional in demeanor and provided clear and concise information regarding product and product quality. Information regarding costs, timelines, and financing was also presented.

Steve Elliott the sales person who came to my house was very helpful and could answer any question I threw at him, I was really happy with the products as well as the financing options reve exteriors offered.

Great company kyle barritt, the consultant who came to our house was very helpful in explaining the product and financing.

The sales person implied they had there own specially trained crews, but that is not the case. I have a deck cover that attaches to the baseboard of the roof, which developed a leak after they were done. They said they would send someone out, but never did. The subcontractor crew did a good job on the roof itself.

We felt that the roofing system that DaBella offers is worth what we are paying. We haven't had it installed yet, but are looking forward to it. Matt and Steve did a great job explaining everything and easy to talk to.

The subcontractors needed to pick up the nails, etc. that were left on the ground and driveway after the job.

Good job.

From the sale to the tear off and installation I am very happy with DaBella. As l just retired my concerns about cost were answered and the financing very affordable. The roof looks great and when climbing into the attic the improvement of the air quality there is obvious.

Very efficient work team. Quick and knew their stuff.

We have not started the work yet but are signing the contract today. They were not the least expensive of my three bids they were the best informed. Every question I had was fully explained to where I understood the answers. Franklin was a veritable fountain of information and his attitude / helpfulness was and is the primary reason we are going with REVE Exteriors. If the work is any bit the quality of Franklin we will be very satisfied.

I just hired this company. They were informative and worked really hard to meat my budget.

They promised cleanup but I had to pick up water bottles and small pieces of roofing this week. The only information that I received was they would arrive Thursday 8am, while the whole project was 80% complete that day, they did not arrive to finish it until well afternoon on Friday so they were still working late into the evening on Friday Forgot to install the new sky lights,and left all their supplies and inventory including a huge dumptruck in my driveway all weekend. Sunday afternoon they came to retrieve it, again no advanced warning, and they pulled down my utility lines in the process. Overall I did not get the customer servive they spent an hour n my home promising me. Very unhappy!

the crew was outstanding!