DaBella - Tri Cities (Windows)

This is our second business contract with DaBella Exteriors. Our first was a new roof about 3 years ago. Very impressed with the workmanship and the sales team.

I haven't had the work done yet, but Josh from DaBella Exteriors has been great to work with. He was great on the day he came over for the bid, explained everything thoroughly, had answers for all of my questions, but more than that, since then he has put up with my unrelenting OCD in making sure I chose the right color! Excited to move forward with the installation.

Jordan arrived at our home in January of 2016 more than prepared to sell us a roof. He has thorough knowledge of everything about the products DeBella sells and also about the company, it's history and how DeBella stands behind all that they sell. The roof was on the house in 2 days during February of 2016. It looks outstanding and the work was done flawlessly. I couldn't be more impressed with this experience. It's a significant purchase and one that should alleviate concerns about the integrity of the home. DeBella performed beyond my expectations! Thank you Jordan and thank you DaBella!!!!

Salesman Monty was a great guy and took his time to talk with us. Salesman Steve is NOT welcomed at our home he is rude and very pushy trying to get us to sign up for work to be done on our home

Professional presentation by Sam Axelrod and Scott Jackman. Informative and helped to make my decision. I feel like I will be getting the "Cadillac" of roofs. Work has not been done as yet so I cannot comment on that. A very large decision for me but feel that once the new roof is complete I should not have to work about it again.

My wife and I met with Jacob and Dave on 1/12/2017. The experience was very comfortable and pleasant. We thoroughly enjoyed reviewing our options on the shower replacement, and both of them were very professional in their conduct. My wife is usually very skeptical of salespeople or estimators, but she and I both found Jacob and Dave to be very engaging and compassionate. And they truly have a passion about customer service! Our work is not yet completed, but we are very confident that it will turn out as well as they explained to us that it would, step-by-step. There was no lack of detail, and no sales pressure; in fact, we negotiated the agreement for service on the first day! We would highly recommend this company and the quality of product and personnel. We hope that you have as much success with your project as we know that we will when it is all completed. Thanks, Jacob and Dave!

Friendly Customer Service from Jeff Weigel, easy financing and overall great company to do business with. would recommend this company to others

This is for the sales experience with Jordan Richmond. Jordan was fantastic, explaining everything in a way that made it easy for us to see the value DaBella brings, especially compared with the other contractors we spoke with. We enjoyed speaking with him.

They will be installing my new roof and gutters on Tuesday and Wednesday this week. The have been good about keeping me informed about the dates they can do the job. I will let you know about the completed job.

This is only a review of the contact with Mike Roberts and Justin Johnson. The presentation of the roofing system that DaBella installs was presented in a very informative and professional manner. A lot of time was spent on details of the existing roof and what DaBella offered to fix the issues. No work has been performed at this point.

Chance Kelley was professional, very informative, pleasant and took the time to explain in detail the project, give me options, and suggestions. We were not ready to move forward with our project yet but were very happy with the estimate and the time we spend with him was very productive.

Have only had the initial quote so far. Was a lot longer than we thought it would be. The sales rep was nice but a little like a used car salesman. We did go with this company and hope we get what was promised as far as a warranty and product.

excellent service, excellent workmanship. I am very proud of my new roof.

The salesmen were great, but what they promised was not accomplished. Work was left unfinished and when I called, my calls were not returned. I was told that for any unused materials, I would be credited for - there were at least 6 sheets of plywood not used. I should say here, that it was not a good grade of plywood, at that. It split and there were holes in it. I just am very disappointed in the whole experience. I am 80 years old. Thank goodness I have a kind neighbor who can fix the mess they left - big gaps in the overhang in the back, very shoddy. I showed it to the man who came to inspect the work, and called the installer and left a message. He has never returned that call.

Make sure to get other bids first. Huge BS factor, high pressure sales. We were told other roofers were 7 months out and DaBella was a month out. The roofers were here in 2 weeks. Very good. We Were told the job would be monitored by DaBella, it wasn't. We paid top dollar and expected the company would provide quality. The two roofers did speak English pretty good and were hard working. The day after the job was done a rep from DaBella called to say she was picking up the check. We told her we had a couple of issues we wanted to discuss with her when she arrived. She called back to say she was too busy to get the check and sent an office boy. We're still waiting to see if some of the shingles lay flat.

Did a wonderful job of explaining the project....what they would do and why. Even down to what we could expect of the actual work crew. They showed up to do the job even sooner than they anticipated. The worksite was left incredibly clean.

Chance Kelley and Ean Wheeler arrived promply on time. They were very knowledgeable on the windows showing me examples of good quality and poor quality.. I have hired them to do new windows and gutters. I was very please with what was presented. thank you so much, very nice to have warranties backing up the product.

Matt Pittam was my sales rep for the project. He was on time, provided a professional presentation and worked with me to get the best financing deal for the roofing project.

The 50 year GAF warranty is assuring. The installers were professional and thorough.

DaBella will most likely be pricier than other roofers but you get the top service, product and warranty. They were able to complete our entire house in one day.

Replaced 40+ year old windows and can already tell the difference just with the noise reduction and less smells wafting through even when closed. I'm looking forward to winter because I know they'll keep out the cold and keep in the warm. The installers were excellent, paying attention to detail and answering questions I had with the process. They were considerate enough to clean up as they went along and worked with me to fulfill what was needed to apply for the cash incentive from Energy Trust.