Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Continental Carpet Cleaning and Restoration

Carpet Cleaning, Water & Smoke Damage, Upholstery Cleaning,

About us

At Continental Carpet Cleaning and Restoration, we take pride in our excellent reputation and 34+ years of experience serving Kennewick, Richland, and Pasco WA. Our specialized carpet cleaning in Kennewick process leaves "No Residue" which means your carpet stays cleaner, longer! We have the knowledge and experience of how to clean carpet and tile properly, and most importantly, we take the time to clean your carpet and tile thoroughly. When it comes to carpet cleaning in Kennewick, one of our outstanding qualities is our great customer service. We receive the compliment from many clients "they have never had a carpet cleaning experience like we provide". Great customer service and quality carpet cleaning is what has made our business so successful since 1980. We have provided quality carpet cleaning in over 20000 homes in Kennewick, Richland, Pasco WA since 1980. We are the best carpet cleaners in Tri-Cities Washington. Carpet Cleaning Pasco WA Although our office is located in Kennewick, we still provide our services to residents of Pasco. So if you are looking for carpet cleaners in Pasco, give us a call and we'd be happy to help. Carpet Cleaning Richland WA Another area we service is Richland WA. Once again because Kennewick is so close to Richland, we wanted to also service residents and businesses Richland. Contact us today to learn more about our carpet cleaners in Richland WA. Call us today for a free consultation. We would love to make your floors beautiful again!

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Superb Carpet Cleaning, Upholstery Cleaning, Fabric & Fiber Protection, Tile & Grout Cleaning, Grout Sealing, Urine Damage Treatment, Oriental & Area Rugs, Carpet Restretching and Repair, 24 Hour Emergency Flood Services.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
14%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-7 of 7 reviews

Betty B.
09/2017
5.0
carpet cleaners
  + -1 more
They do it by the square footage. They just did some rooms for me. I didn’t have the downstairs done. They did 766 square foot. He was here several hours. I’ve used them for years. Pricing- They’re high, but they do a good job. I’ve used them on rental properties, I have 2.
Description of Work: I had my carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$484

Hazelyn C.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Livingroom, dining room, hall, 3 bedrooms and 1 8x10 area carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$421

Sara F.
02/2015
3.0
carpet cleaners
  + -1 more
I wasn't at all impressed with this company, except that they did come out in a timely manner and Kevin was friendly. Painter spilled paint on my carpet which left an ugly but slight brown stain on my white carpet from the padding, so I called Continental Carpet hoping they could help. I really thought this stain would come up since it was pretty slight but after they cleaned it, brown spot reappeared after it dried 48 hours later. It was a waste of $100! I probably could have cleaned it myself better than that. Also, the charge was astronomical! I recently moved to the area so I don't know if this is standard for this area but where I moved from, $50 for a room of this size is pretty much standard, especially for a spot clean. I really had high hopes for this company since the previous owner of our home recommended them. Bummer!
Description of Work: Spot cleaned a small bedroom in which there was a minor paint spill issue.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from Continental Carpet Cleaning and Restoration
We contacted [member name removed] about this issue, and received no response. The carpet discoloration was caused by the painter and we could not solve this issue. I talked about this with [member name removed] during the cleaning, and told her that I did not think it would come out. Aside from cleaning the whole bedroom, we removed a few other small paint spots from the carpet. I feel this is a completely unfair review, as she was incredibly kind and thankful to us during the cleaning. Below is an email we sent to her after we received this review. -- Hi [member name removed], I saw your review on Angieslist about the paint spot. I appreciate you saying that we were kind, but it was frustrating to see the review was about the paint spot did not come out. We do guarantee all our work. Since the paint spot did not disappear after cleaning, it was something that the painter used to clean the spot. Whatever chemical was used actually dyed the carpet, and the spot is permanent. As far as the $100 charge, we have minimum when we come out to clean. I'm sorry I didn't make that clear over the phone. It takes a while to get everything setup, clean, and teardown. I will be happy to refund you the $100 since you were unhappy. Our goal is good long-term clients, not to surprise you with a bill for more than you expected. Sorry :(

bradley A.
02/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Did an excellent job in my living/family room on main floor and also on the stairs. Excellent job on the my pet messes. The basement floor is outdoor carpeting and it didn't turn out as well Seems to be "streaky".

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Continental Carpet Cleaning and Restoration
Hi [member name removed], We would be happy to come take a look and solve the basement carpets "streaky" problem. We guarantee all our work. It shouldn't look streaky after it dried. We can stop by this week if your available. Thanks, Kevin Snyder, Owner Continental Carpet Cleaning (509) 582-9121 www.ContCarpet.com

Betty B.
11/2014
5.0
carpet cleaners
  + -1 more
They are excellent. I've used them over the years. I would definitely recommend them.
Description of Work: They cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patti L.
07/2014
5.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: They installed new carpet in three of my rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jean M.
01/2013
5.0
carpet cleaners
  + -1 more
I would say do call him. There's nothing I would say don't do.
Description of Work: Kevin cleaned all the carpets in my house and did a fantastic job! The carpets were soft and clean and he was able to get out most of the spots. I was amazed at how good my carpets looked. I had put off doing it because I thought it would be extremely expensive, but even with 2 staircases to do it was reasonably priced. I will call him again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    3205 W Kennewick Ave, Suite A, Kennewick, WA 99336

    www.contcarpetcleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Ceramic Tile

    FAQ

    Continental Carpet Cleaning and Restoration is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Continental Carpet Cleaning and Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Continental Carpet Cleaning and Restoration offers free project estimates.
    Yes, Continental Carpet Cleaning and Restoration offers eco-friendly accreditations.
    No, Continental Carpet Cleaning and Restoration does not offer a senior discount.
    Yes, Continental Carpet Cleaning and Restoration offers emergency services.
    No, Continental Carpet Cleaning and Restoration does not offer warranties.
    Continental Carpet Cleaning and Restoration offers the following services: Superb Carpet Cleaning, Upholstery Cleaning, Fabric & Fiber Protection, Tile & Grout Cleaning, Grout Sealing, Urine Damage Treatment, Oriental & Area Rugs, Carpet Restretching and Repair, 24 Hour Emergency Flood Services.

    Contact information

    3205 W Kennewick Ave, Suite A, Kennewick, WA 99336

    www.contcarpetcleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed