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Coka's Home & Office Cleaning LLC

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Family-owned & operated. Experience with all sizes of homes and messes. Charges are determined by the job and vary per customer's needs. Emergency service calls are also welcome.

Business highlights

16 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Floor Cleaning, Polishing, Waxing, Housecleaning, Organization & Window Cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.854 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 54 reviews

Mary M.
08/2022
1.0
house cleaning, window cleaning, home & garage organization, floor cleaning
  + 2 more
Coca came recommended so I expected more. I paid cash up front plus a generous tip because I needed to be somewhere else during the time they were there. I had requested the house be cleaned so that I could sale it. I requested a full cleaning in bathroom, kitchen and all the living spaces and fire place. I specifically requested the walls washed except for the bedrooms as I was going to repaint in those rooms. All they did was sweep, clean a wall in the dining/living area. If they cleaned the windows I would be surprised because the glass was not cleaned and the sills still had dirt in the corners. Kitchen: They did not clean the refrigerator or dust the top. I have open cupboards and they did not even wipe them down. Bathroom: they did not touch the tub/shower. I have no idea if they did anything else because the bathrooms were pretty clean anyway. Fireplace: Not touched. Office/mud room: Not touched.
Description of Work: Pre sale house cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$500

Denise P.
12/2020
5.0
house cleaning
  + -1 more
Coka and her team clean our house regularly, and have for years. I used a variety of cleaning services before, but was never completely satisfied. Coka and her crew are excellent! I have a large house (over 4500 sq feet), but they go right to work and get through it quickly. They arrive on time, clean exceptionally well, and when they leave, everything sparkles! Another plus is that Coka has always been willing to adjust her schedule to accommodate a change to my regular cleaning date, or to add an additional cleaning if I request one. I can't say enough good things about this company, and will never need to look elsewhere for a cleaning service. I am VERY happy with them!
Description of Work: Regular House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

KEN W.
11/2020
5.0
house cleaning, floor cleaning
  + 0 more
A ONE!!!! I WILL BE USING COKA..AGAIN!!!
Description of Work: CLEANING AND DUSTING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gayla C.
10/2020
5.0
house cleaning, floor cleaning
  + 0 more
I love how beautiful clean and fresh my home is when they finish cleaning. Fast, efficient, friendly.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura T.
03/2020
4.0
house cleaning, window cleaning, floor cleaning
  + 1 more
Some things were not done that were asked to be done. Overall they did a good job, very friendly and professional, will have them come back once a month!
Description of Work: Deep cleaning-residence

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jeff J.
11/2019
5.0
house cleaning
  + -1 more
Fantastic. They always do a great job and go the extra mile without being asked. Love coming home to an ultra clean home after they are done! They are very fast too...she comes with a team and they hit the deck running.
Description of Work: Housecleaning, kitchen, bathrooms, entire house
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert W.
12/2018
5.0
house cleaning
  + -1 more
Quickly complete and vey well done.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terrie Y.
08/2018
5.0
house cleaning
  + -1 more
They did a fantastic job cleaning my home from top to bottom. Will be using them often.
Description of Work: Deep cleaning of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vinolla L.
05/2018
5.0
house cleaning
  + -1 more
They did a good job but is a little too expensive.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Edwin F.
09/2017
5.0
house cleaning
  + -1 more
They come out every couple of months. They charge every month, every time they come out. They do a good job, they are very contentious. 3 or 4 workers come at one time. They are very respectful of my home. They were the second highest rated on your scale. I got ahold of them very easily and they came out quickly. They came out to the house and walked through and then did an estimate. I have had a few emergency situations pop up and Coka has been very responsive to that stuff. One of the things I like is that Coka is with them all the time. One time, she was on vacation and they came out without her and they knew everything they needed to do and they did a great job.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherri J.
07/2017
5.0
house cleaning, floor cleaning
  + 0 more
The team spreads out around the house and quickly goes to work. In less than 2 hours, the house is sparkling clean again and they are heading out the door.
Description of Work: regular house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica C.
07/2017
5.0
house cleaning
  + -1 more
We have had Coka and her team now for several months. The entire process / experience has been flawless. Coka's was extremely responsive initially (quote), and has done everything we could want perfectly. We have indoor pets, and there have not been any issues. We recently relocated to Richland, and of the four housekeeping services we have had in different locations, Coka's outshines them all. Highly recommended.
Description of Work: We needed regular routine housekeeping services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey P.
06/2017
5.0
house cleaning
  + -1 more
I had hired them. She's awesome. They're very thorough. What I like is when people that don't have to be micromanaged, you don't need to give them a whole lot of direction; they just do it. For what they did the price was very reasonable. I probably will use them in the future.
Description of Work: It was a house cleaning to prepare for them to lift it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Yvonne U.
04/2017
5.0
house cleaning
  + -1 more
I love Coka & her crew. They do a great job with a smile. Dependable & let us know the time they are coming. I highly recommend.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy W.
02/2017
5.0
house cleaning
  + -1 more
They were responsive, came at a good time, and did a thorough job! My house was all ready for company I had coming over that evening.
Description of Work: I needed a deep cleaning after construction repair work was done in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Katie T.
09/2016
5.0
house cleaning, window cleaning, floor cleaning
  + 1 more
I am very impressed with the attentiveness to every detail. The ladies even cleaned the couch surface and undersides. All surfaces were shining and the house was spotless. They were a bit early and able to complete the job in the quoted time frame. This was well worth the investment and we already are scheduled for next month.
Description of Work: Coka and her team of talented ladies came early to perform an initial deep clean for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150,200

Edwin F.
05/2016
5.0
house cleaning
  + -1 more
She's terrific. They're very, very good.
Description of Work: I've got business with them. It's house cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura V.
01/2016
5.0
house cleaning
  + -1 more
They did a great job. Very friendly, thorough and speedy.
Description of Work: Top to bottom cleaning on home that hasn't been deep cleaned in several years. House also had a mouse and termite problem so they did an great job cleaning up after these pests.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mary D.
10/2015
5.0
house cleaning, window cleaning
  + 0 more
I was SOOO very in pressed with their service and professionalism. I have had a lot of house cleaners over the years and this one surpassed all of them. They were so thorougher and got details that I was even surprised with. I would never have another service because Coka's is ABSOLUTELY the best! I would recommend them without hesitation. For what they did and the size of the house there price was more than reasonable. All the gals were very friendly and hard working. I can't say enough about how pleased we were with them.
Description of Work: Deep cleaned. Baseboards, bathrooms, window sills, ect

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Matthew B.
06/2015
5.0
house cleaning
  + -1 more
We contacted Coka's Home and Office Cleaning in order to get a quote for the cleaning of our new (new to us) house. Two people came by and gave us a $300 quote to clean 4 bedrooms, a loft, 3 bathrooms, living room, family room and kitchen. We thought that was a great price. We scheduled the cleaning to be done a day prior to us moving in, and they showed up on time with 3 workers. The cleaning was done professionally and thoroughly. We even asked them to clean the kitchen table (that the previous owners left for us) and 6 chairs and it was no extra charge (and they were kind of gross). Afterwards, I asked if we could make arrangements for them to come out on a regular basis and she said to call her, as soon as we move in and are settled, and she will come back out and give us another estimate. WILL DO!
Description of Work: Cleaned whole house, top to bottom, to get it move in ready for us (as we had just bought it).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jerry L.
04/2015
2.0
house cleaning
  + -1 more
Provider missed really basic items like bathroom soap dish, mirrors on dressers, making bed so sheets and blankets are even on the bed. Response when I complained was that I should have been there to tell them what to do. Surface cleaning doesn't work for me, especially based on the price and have a simple home under 2000 square feet.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$120

Ellen L.
12/2014
5.0
house cleaning, window cleaning
  + 0 more
I have a 2800 sq ft home that needed deep cleaning. Coka and her crew came in ready to work and completed the task to my expectations. The house was completely cleaned, window wells,oven, stove, all surfaces sparkled and cleaned. The house looked fresh and ready for the holidays. I will definitely use them in the future. On time and very professional.
Description of Work: Deep cleaning of home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Carrie G.
07/2014
5.0
house cleaning
  + -1 more
I called and needed to have our entire house cleaned so that we could put it up for sale. They came on the same day I call and gave an estimate. They were very professional and right on time. They were able to fit our house into their schedule three days later. The ladies showed up right on time and were very thorough in cleaning everything that was asked for and additional things they found. Even pulling out furniture to wash the baseboards behind them. They did a great job and I am really pleased with the work they did. I would definitely recommend them to anyone and plan to use them again myself.
Description of Work: Cleaned our entire house so we could put it up for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

charles G.
03/2014
5.0
house cleaning, floor cleaning
  + 0 more
Very Professional, Coka knows her business! This was a fresh construction of new floors and the previous owner was a heavy smoker and I needed a final cleaning before I could move in. It took a several hours with Coka and her assistant and it was super clean and left it smelling fresh when competed. They arrived on time and was very professional. Mark her husband was also very professional and the two are an excellent team. I doubt I'll find a more competent company.
Description of Work: Cleaned all the floors, windows and cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

angela B.
02/2014
5.0
house cleaning
  + -1 more
The ladies were very prompt and professional. They spent a lot of time upstairs, probably more time than they expected to, so I wasn't surprised that they didn't spend as much time on the lower level. They were very sweet and did a good job. I was 39 weeks pregnant at the time and I couldn't clean my house as thoroughly as I would have liked, that's why I called in Coka's to help. They responded to provide an estimate very quickly. There were a few things that they missed cleaning, that's why I gave the quality a GOOD rating, but overall I loved that they weren't afraid to move things around to clean. I was so appreciative of the help and was very comfortable having them in my home.
Description of Work: Deep cleaning of home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280
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Contact information

3902 W Clearwater Ave, Kennewick, WA 99336

http://www.cokascleaningservices.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
6041688050010001
Trade License Locale
Tri-Cities. WA.
Trade License Authority
WA State.
Trade License Expiration
09/30/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Home and Garage Organization

FAQ

Coka's Home & Office Cleaning LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Coka's Home & Office Cleaning LLC accepts the following forms of payment: Check
Yes, Coka's Home & Office Cleaning LLC offers free project estimates.
Yes, Coka's Home & Office Cleaning LLC offers eco-friendly accreditations.
No, Coka's Home & Office Cleaning LLC does not offer a senior discount.
Yes, Coka's Home & Office Cleaning LLC offers emergency services.
No, Coka's Home & Office Cleaning LLC does not offer warranties.
Coka's Home & Office Cleaning LLC offers the following services: Floor Cleaning, Polishing, Waxing, Housecleaning, Organization & Window Cleaning

Contact information

3902 W Clearwater Ave, Kennewick, WA 99336

http://www.cokascleaningservices.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed