About us
Business highlights
36 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.827 Reviews
Showing 1-25 of 27 reviews
Shannon J.
05/2017
heating & air conditioning/hvac
 + -1 moreWe had a couple service calls for issues learning our new system that we were not charged for. Great service on top of great quality work. They listened to our heating/air challenges and personalized our air circulator to ensure comfort in all areas of our home. We won't call anyone else.
Description of Work: We needed a new heat pump and air circulator for our 2 story home. We got a fabulous Trane system and they were able to direct more air upstairs to even out the temperature in our home.
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Yes, I recommend this pro
Andrea R.
09/2016
heating & air conditioning/hvac
 + -1 moreExcellent. They wet on time. Very professional and reasonable priced
Description of Work: Fixed our air conditioning
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Yes, I recommend this pro
$150
Brenda M.
05/2016
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: Trouble shoot the thermostat control and did overall maintenance to the furnace and A/C unit. Technician arrived on time, very polite, explained the problems and options for repair.
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Yes, I recommend this pro
$275
Roberta T.
04/2016
heating & air conditioning/hvac
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$80
Sandra T.
11/2015
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: Replaced the aging HVAC unit at our house with a heat pump. The came on time. Finished on time and did not leave a mess. I thought it went well.
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Yes, I recommend this pro
$8,000
Jennifer C.
09/2015
heating & air conditioning/hvac
 + -1 moreWe got several quotes and Bob Rhodes was the best combination of price, quality, and expertise. Since we wanted to relocate the units, they gave us great (and sensible) advise on our best options. A big part of this was managing our expectations based on the layout of our house. The only thing we weren't thrilled with was that we identified one of our primary concerns as the undersized unit having trouble getting air to the end of our new addition. The problem still existed after the original install. Fortunately we had a really hot day soon after the install, so we asked them to come back and check it out. They identified a modification to the ductwork that should have been done in the first place. Either way, they were quick to fix it and things have been fine through the rest of the summer.
Description of Work: We replaced our 35 year old A/C and furnace with a new Trane air handler and heat pump. Adding to that, we relocated both units.
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Yes, I recommend this pro
$10,000
Gary H.
09/2015
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: Semi annual HVAC service
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Yes, I recommend this pro
$159
ROSEMARIE C.
08/2015
heating & air conditioning/hvac
 + -1 moreunknown
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Yes, I recommend this pro
$800
Clayton D.
08/2015
heating & air conditioning/hvac
 + -1 morethe owner of the company was knocking at my door, to see what was wrong with our A/C unit. He was able to replace a bad item, in no time the repairs were done. I have not seen the bill as yet, but I'm sure it will be well worth it.
Description of Work: I was referred by one of Angie's list provider to do HVAC cleaning, when I called them about my air conditioning unit not working, they referred me to Bob Rhodes company. I called them,and they informed me that they could come the next day to see about my A/C. I informed them that my wife and myself were both in our 70's, and the predicted temperature for that day was in the 100 degree level, and if they could possibly fit us in today it would be greatly appreciated. Less than an hour later-cont.
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Yes, I recommend this pro
Gayle L.
07/2015
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: We had made an appointment for Friday and the company responded that they would be there Friday a.m. I responded and asked for more specific time, but never received a more specific time. By 2 PM on that day they had still not arrived. I called the office and the receptionist said they never made appointments via email but I gave her the specific times of the email and read the email to her, she went away and looked, and then came back and said it was on the schedule but she did not know why no one showed up. She put me on hold while she went to check and I was on hold a very long time. Finally I hung up and she called me back and said they had said that they would be on their way. I asked why they were delayed figuring that we had been forgotten somehow or perhaps a job had run long; however, she said she didn't know why they did not appear and it was on the schedule and it didn't matter because they were on their way now. She was very rude and clearly annoyed that I was asking her any questions at all and she clearly neither had, nor cared, about why the person had not shown up. I asked her given the fact that they would not have known that this appointment was missed if I had not called, how I knew they were actually on their way and she said she didn't know she just knew that they were on their way. From her response and interaction it seemed to me that she really didn't know if they were on their way but just simply wanted to be off the phone, thought it was stupid of me to have taken an appointment by email, and generally seem to be annoyed and not helpful. Based on the fact that she could not tell me why they were delayed and if they were really on their way and that they would arrived within X period of time, I canceled the appointment because by that time I had wasted almost 7 hours of the day waiting without an explanation of why. I would have understood if they had forgotten or is another big job or emergency had interceded, I just needed to know that and maybe even reschedule it-an option she did not provide to me. It was very disorganized and very disappointing, so I scheduled an appointment with another company who is more professional and responsive.
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Duane S.
06/2015
heating & air conditioning/hvac
 + -1 moreunknown
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Yes, I recommend this pro
$90
Ron H.
03/2015
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: our ac went out . I called the tech and they were out to repair our ac in a short time. There price was less then others I called.
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Yes, I recommend this pro
$200
Russell B.
11/2014
heating & air conditioning/hvac
 + -1 moreVery happy with the whole experience from bid to completion. I worked with Kevin through the process and he oversaw every detail and is clearly knowledgeable and detail oriented. Price was competitive, work completed in a timely fashion. I am very impressed with their craftsmanship from planning on through the job. They didn't settle for just replacing what was there, they installed the new system with new transitions that reoriented the way the system sits in the basement to maximize the efficient use of the space and operation of the system. Very happy customer.
Description of Work: Replace heat pump and air handler
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Yes, I recommend this pro
$8,000
Diana S.
06/2014
heating & air conditioning/hvac
 + -1 moreSuccess. It took awhile to get the new parts get connected to such an old heat pump. He did a great job. He was tolerant of my happy dog and sensitive to my need to go to work. I dumped another HVAC company when they tried to see me a heat pump I didn't need. Bob Rhodes has been honest and very reasonably priced. As a woman I could not be happier with how I have been treated. I subscribe to their semi-annual check-ups. I get a 10 percent discount on all repairs and parts. You won't be disappointed!
Description of Work: Semi-annual check up on two 22 year old heat pumps. One of the heat pumps was not working when the serviceman arrived. The serviceman was able to diagnose the problem quickly. He suggested I go to Lowes or Home Depot to get one of the needed parts to save money while he went back to their shop to get other parts that were "special" since they had to be used on an put dated heat pump. I was given an estimate of all costs. At the end we also discussed the cost of buying a new heat pump as it is probably time to let this heat pump die!
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Yes, I recommend this pro
$1,000
sheila F.
05/2014
heating & air conditioning/hvac
 + -1 morevery good service. Air conditioner was cleaned and checked.
Description of Work: conditioner maintenance.
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Yes, I recommend this pro
$160
James K.
04/2014
heating & air conditioning/hvac
 + -1 moreWe requested Blake as he has always done service for our family. He is punctual and polite, but most importantly he is honest. We like the annual contract for HVAC as we recently purchased and moved into this 1980's vintage house and like the idea of a single repair guy who knows our setup. The service was performed in a thorough but timely manner and all mess was cleaned up at the completion of the job.
Description of Work: 2nd part of Annual service. Checked and replaced all filters , blew out drain lines, checked charge and control unit and cleaned everything. 1st part done last October. Cost was ~$150.00 for both.
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Yes, I recommend this pro
$150
Karen H.
04/2014
heating & air conditioning/hvac
 + -1 moreI called them in the morning around 9am...they are here now at 10am! I'm thrilled, He found the problem right away. He told me the cost of the part and the service call...I okayed it, and he went to work...had the part on his truck! He's done! Wow! In one visit...I appreciate you Bob Rhodes heating and air!
Description of Work: Found problem immediately (unlike last company I used; it took days and a lot of money; like they were guessing)
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Yes, I recommend this pro
$200
Emeron C.
03/2014
heating & air conditioning/hvac
 + -1 moreAfter speaking with several HVAC installation companies, I called Rhodes on the advice of a friend. Kevin genuinely listened to what I wanted to accomplish. Even after the work was done, I've e-mailed him several times with questions, and appreciated the fact that he always took time to respond. Next time I need HVAC work done, Rhodes will be the first company I call.
Description of Work: Installed 2 HVAC systems
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Yes, I recommend this pro
Sally G.
02/2014
heating & air conditioning/hvac
 + -1 moreGave us a bid on a duct system and would not give us a bid on a ductless system. (seems to think this house is too big, others said if it was bigger it would be the way to go) It is good to get all of the opinions of professionals. We did not receive the bid via email for a week. All others were in within 24 hours. Because we wanted the system installed in our crawl space and this wasn't the plan of this company, we went with another.
Description of Work: Gave bid on installation of heating system
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Jeff W.
01/2014
heating & air conditioning/hvac
 + -1 moreIt was great. They were punctual and polite and gave me great information about my furnace and heating our home. I was very impressed.
Description of Work: Installed a gas fireplace.
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Yes, I recommend this pro
$2,800
Ruth H.
10/2013
heating & air conditioning/hvac
 + -1 moreThings went great! This is the third time we have used this company and each time they are friendly, reliable, professional and get things done right. Will continue to use them every year for regular service and for any repairs that may arise.
Description of Work: Inspected and serviced heating/AC unit and replaced starter.
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Yes, I recommend this pro
$200
Jeralynn L.
09/2013
heating & air conditioning/hvac
 + -1 moreCame on scheduled day, during scheduled time. Professional staff and good explanation of services provided.
Description of Work: Check heating unit and changed filter for fall/winter tune up.
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Yes, I recommend this pro
$73.5
Carl V.
09/2013
heating & air conditioning/hvac
 + -1 moreThe Service Call: technician arrived on time, crawled under the house, and inspected the electric furnace. (I was hoping for a "tune up", and to be good to go for another winter.) The tech reported that the sequencer had problems (some of the circuits did not engage) and that the main conductor had been burned. He would need to discuss this his boss, as to what kind of repairs could or should be made. The tech arrived at the promised time, and was very professional. He also inspected the air conditioning unit, and pronounced it old, but serviceable. The Proposal for a new HVAC system: The boss called us the next day, and said that the level of previous damage was such that they could not comfortably proceed with repair work, and were concerned about incurring liability, if there were future significant problems. Fair enough. Now we moved on to doing the prudent thing, and replacing a 46 year old system. This is where things started to break down. I will admit to a little bit of sticker shock, as his was the first quote that I heard for the job. It was high enough that I did not immediately embrace the project. As we discussed the best way to proceed with creating a new heating system, he did not want to put the new unit back in the crawlspace. Rather, he wanted to take over about half of a coat closet, and create a new air return in the ceiling of the hallway. As the discussion went on, it became clearer to us that putting the unit in the closet was more for their convenience (during future service calls) than for ours. The company representative left the house, and promised to get us some proposals, covering a variety of approaches. This proposal finally arrived 19 days later -- long after we had decided that they really weren't interested in the work. Their prices was moderate to high, and much higher than we thought it should be. We ended up going with a supplier who offered a much better price, and a much more professional approach to interacting with the customer.
Description of Work: The provider performed an inspection of the furnace -- which went well, and scored well. Because the furnace could not be repaired, the provider also came to the house to scope the job of replacing the heating and cooling system. This did not go well, on several counts.
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$10,000
Ruth H.
12/2012
fireplaces, heating & air conditioning/hvac
 + 0 moreFrom the first phone call to set an appointment to the actual service this company is professional, competent and friendly - they get an A+ from us!
Description of Work: The technician came and got our propane fireplaces cleaned and up and running correctly. We have also used this company to service our heating and air conditioning. They consistently do a great job.
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Yes, I recommend this pro
$125
Ellen G.
11/2012
heating & air conditioning/hvac
 + -1 moreThis is the company that does our yearly furnace tune up every year . We were having Air Conditioner issue's since it was a very hot summer this year.. they came, they resolved!
Description of Work: This is the company that does our yearly furnace tune up every year . We were having Air Conditioner issue's since it was a very hot summer this year.. they came, they resolved!
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Yes, I recommend this pro
$170
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Contact information
111 N VOLLAND ST bldg a, Kennewick, WA 99336
BOBRHODESHEATING.COMService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Fireplaces
FAQ
BOB RHODES HEATING & AIR CONDITIONING is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
BOB RHODES HEATING & AIR CONDITIONING accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, BOB RHODES HEATING & AIR CONDITIONING offers free project estimates.
No, BOB RHODES HEATING & AIR CONDITIONING does not offer eco-friendly accreditations.
No, BOB RHODES HEATING & AIR CONDITIONING does not offer a senior discount.
Yes, BOB RHODES HEATING & AIR CONDITIONING offers emergency services.
Yes, BOB RHODES HEATING & AIR CONDITIONING offers warranties.
BOB RHODES HEATING & AIR CONDITIONING offers the following services: SALES, SERVICE & INSTALLATION OF HOME HEATING & COOLING UNITS. HEAT PUMPS, AIR CONDITIONING SYSTEMS, FURNACES, FILTERS & THERMOSTATS. FIREPLACE INSTALLATION.
24 hour seven days a week emergency service on all brands of
heating and cooling equipment
Contact information
111 N VOLLAND ST bldg a, Kennewick, WA 99336
BOBRHODESHEATING.COMService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM