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Backyard by Design, LLC.

Decks and Porches, Awnings, Sunrooms and Patio Enclosures,

About us

Backyard by Design specializes in improving the way you live outdoors. We are committed to providing quality products and unmatched customer service. Our goal is to be the" preferred provider" of patio covers, pergolas, decks, handrail, patio enclosures and other related services in the Tri-Cities and surrounding areas. . What can we build for you?

Business highlights

15 years of trusted experience

Services we offer

Need shade? We've got you covered! Backyard by design specializes in the following: Patio covers, pergolas, sunrooms, screenromms, enclosures, decks, handrail, and custom construction. We provide quality workmanship from people you can trust. Let us help you improve the way you live outdoors! Come visit our showroom at 102 E Columbia Dr. in Kennewick or visit us on the web at www.mybackyardbydesign.com

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
17%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.5
responsiveness
4.4
punctuality
4.9
Showing 1-12 of 12 reviews

Yvonne U.
06/2020
2.0
awnings, decks
  + 0 more
We had to follow up several times to get a complete quote. We paid a 50% deposit. The railing that was delivered was not the product quoted (quoted material was higher cost of course). Luckily, the quoted material was adequately documented and BYBD provided the correct railing when shown the quote. We paid the final 50% when all was installed believing the promise that they would pick up the rest of the debris. Two months later, one of the cross boards has sagged ~1/2 inch. We have called 4 times plus one office visit to ask that the sag be fixed and the remaining debris removed. One would think on a $25K project, we would get a return call but I guess once they collected the final payment, promises and guarantees are not honored.
Description of Work: Replace deck boards, railing and some underneath support beam replacement/repair.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$25,000

KAY S.
12/2017
5.0
decks
  + -1 more
It was superb! Jake gave us an estimate to replace the horizontal surface of our 20 year old deck with Trex. He was extremely professional and took his time to be sure we were on the same page. We were more than happy to wait 4-5 weeks to get the work done. Jake's crew showed up on time and got right to work. When they found more rotten wood beneath the surface planks they had removed, my husband was immediately consulted. He agreed they should replace the rotten pieces. The entire job was completed, and the deck is beautiful! We highly recommend Backyard By Design.
Description of Work: Deck repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Backyard by Design, LLC.
Thank you [Member Name Removed], for your kind words and for your business, we are happy to hear that you are pleased with your deck project!

Mary Lynn A.
07/2017
5.0
decks
  + -1 more
Jake and the crew at Backyard by Design are the greatest! In the design stage, Jake suggested ideas that had not occurred to us, and his ideas were definitely better than what we had in mind. Take-down of the 23-year-old deck and pergola was completed quickly and completely cleaned up. The construction crew was professional and pleasant to work with. When changes or adjustments were needed, they always consulted with us and explained all options. The project was completed more quickly than anticipated, and we are extremely pleased with the results.
Description of Work: Our old deck and pergola were removed, and new deck and arbors installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria M.
12/2015
1.0
decks
  + -1 more
unknown
Description of Work: They did an excellent job for my in-laws. Pleasant, prompt, and professional during initial visit to discuss the scope of work we wanted done. Offered good suggestions. Said would contact us with some rough drawings, etc. and we could go from there. We are not planning on doing project till mid 2016 BUT it has been right at three months and have not heard a word from them.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
5.0


Kevin M.
11/2015
5.0
awnings, decks
  + 0 more
Estimate process was smooth and professional. I had the estimate before Jake departed. We exchanged a number emails and text messages so communication was prompt and I got the answers or confirmations as requested. When we awarded the work, materials were ordered and we awaited their arrival. We had a tiny problem with our own electrical parts arriving so work was delayed and we got some spotty weather. When the time came, just before thanksgiving - the crew worked in sub-freezing weather with some wind without complaint. Expected possibly for them to call it off but they powered through it. I was happy to be inside. Work was completed as agreed and the quality is very good - excellent. Payment terms and paperwork etc. were easy and comprehensive.
Description of Work: Installed 11 x 22 patio cover over back concrete deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Laurana M.
09/2015
5.0
decks
  + -1 more
unknown
Description of Work: Workers respectful, tidy and professional. Would hire again, no question.
Rating CategoryRating out of 5
Yes, I recommend this pro

J K.
04/2015
2.0
decks
  + -1 more
We were left confused because he never got back to us. We were cordial and called his office a few days later to ask for a response and still got no reply from him. It seemed like our project was too small for him to be interested??? We will not do business in the future with Backyard by Design and will not recommend them to friends and family.
Description of Work: Jake came to our new home to give us an estimate for a pergola for our patio. The estimate process seemed rushed. He left and indicated he would email an estimate by the end of the day.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Thomas B.
01/2015
5.0
decks
  + -1 more
unknown
Description of Work: BBD built a beautiful patio pergola for us. This work was done in August 2011 (Angie's List doesn't let me put in a date earlier than January 2011). They exceeded our expectations in every respect. When a crew damaged the pergola while painting our house a couple years later BBD was very helpful in getting it repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Carolyn Q.
05/2014
5.0
decks
  + -1 more
They showed us a great new design and it came out looking even better than we anticipated. They tore out the old deck, discovered some dry rot and replaced the bad wood, built the new deck and did it all in a timely manner. They did a good job of clean up during and after the deck was built. The workers were polite, friendly and easy to work with. They answered all our questions during the job and did so in a friendly manner. We were very impressed with the job and have received many compliments from our friends.
Description of Work: Tore down our 27 year old 12' x 55' cedar deck and replaced it with Trex decking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Zachary R.
05/2014
5.0
decks
  + -1 more
They started on time, even a couple of weeks earlier than planned as they had a cancellation. They even put in an access piece so a crawl space vent could be reached to place or remove the vent cover. Jason was the lead worker and a very polite and intelligent fellow. He asked us questions about options and he carried out the tasks we decided upon. Jake was the BBD lead who gave us the estimate and managed the job. His descriptions for the work plan and reasons behind specific plans was detailed and intelligent. Now to enjoy the deck!
Description of Work: Jack-hammered out a concrete front stoop that was tilting away from home. Built an 8x15 deck of Trex composite material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Johari W.
05/2014
5.0
decks
  + -1 more
My experience with them was excellent. I would tell people that they are excellent.
Description of Work: We used Backyard by Design, LLC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MIKE B.
11/2012
5.0
awnings
  + -1 more
They were on time and completed the job ahead of schedule. They provided friendly service and finished the job at the original quoted price using good quality material.
Description of Work: They constructed an alumni awning for our backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

    Contact information

    102 E. Columbia Dr., Kennewick, WA 99336

    http://www.mybackyardbydesign.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Decks and Porches,
    Awnings,
    Sunrooms and Patio Enclosures,
    General Remodeling

    FAQ

    Backyard by Design, LLC. is currently rated 4.6 overall out of 5.

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Backyard by Design, LLC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Backyard by Design, LLC. offers free project estimates.
    No, Backyard by Design, LLC. does not offer eco-friendly accreditations.
    No, Backyard by Design, LLC. does not offer a senior discount.
    No, Backyard by Design, LLC. does not offer emergency services.
    Yes, Backyard by Design, LLC. offers warranties.
    Backyard by Design, LLC. offers the following services: Need shade? We've got you covered! Backyard by design specializes in the following: Patio covers, pergolas, sunrooms, screenromms, enclosures, decks, handrail, and custom construction. We provide quality workmanship from people you can trust. Let us help you improve the way you live outdoors! Come visit our showroom at 102 E Columbia Dr. in Kennewick or visit us on the web at www.mybackyardbydesign.com

    Contact information

    102 E. Columbia Dr., Kennewick, WA 99336

    http://www.mybackyardbydesign.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM