Description of Work: They came and cleaned my air ducts and well as cleaned my gas fireplace. They were very professional and 2014 was the first time I had used Apollo for my yearly air conditioning and heating services. They found and replaced items that was creating big discrepancies between my thermostat and when the heat or air actually would turn on. I had the best summer and winter I have ever had in my house since I bought it. In previous years I had used Campbell & Company. I will be staying with Apollo from now on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
lisa H.
03/2014
1.0
home builders
 + -1 more
The guy came out , told us that they would have to look up the part and get back to us, over one month later and several calls to Appollo, we had to hire and pay another contractor, who fixed the problem in an hour and couldn't believe how unprofessional the Appollo contractors had been. Appollo would not return our calls, and we paid good money for nothing. they finally sent us a letter in Jan. stating that they were going to return our money, but it is now March 10th and we still have not heard back from them.II would NOT recommend them to anybody, any contractor is is willing to lie and cheat people should not get business!
Description of Work: the provider was to fix our gas fireplace, the pilot light wouldn't stay lit.We were in the process of selling our home and we were closing at the end of Dec. So it was very important to get this matter fixed ASAP.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Sheila and Terry S.
12/2013
2.0
heating & air conditioning/hvac, home builders
 + 0 more
Contacted Apollo and talked to Mitch, and was assured that they would correct or solve the problem. They did come out twice but were unable to solve their design issue with the system. Mitch became combative and impossible to deal with, and told us that we on our own, and we could not expect any help from Apollo. After the fact, Rob (the competent person) did work a deal for a "Toe Plate Resistive Heater", but that I would have to take care of the install. This became very frustrating for us since this was their design and we even paid extra to have it installed I'm sure Apollo employs good competent people, but Mitch is a very poor example and would urge you look to a different HVAC contactor for a residential build.
Description of Work: In 2012 we had a new home build in west Pasco Washington. The general contractor who built our home contracted with Apollo for the heating and air. The bid from Apollo for basic hvac was in the $ 7k neighborhood. WE met with Apollo to upgrade the system to the most efficient possible. Rob from Apollo (a very nice person) suggested a two stage Carrier system at an extra $3k. We agreed and proceeded with the install. After the home was built and we had moved in, we noticed a problem with heating the Master Bath. On cold days the temperature in the room was at 61 degrees. Not very comfortable when taking a shower.
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Service Categories
Homebuilders,
Heating and Air Conditioning
FAQ
APOLLO INC GENERAL CONTRACTOR is currently rated 2.7 overall out of 5.
No, APOLLO INC GENERAL CONTRACTOR does not offer free project estimates.
No, APOLLO INC GENERAL CONTRACTOR does not offer eco-friendly accreditations.
No, APOLLO INC GENERAL CONTRACTOR does not offer a senior discount.
No, APOLLO INC GENERAL CONTRACTOR does not offer emergency services.
No, APOLLO INC GENERAL CONTRACTOR does not offer warranties.