AEH Inc

On November 24th 2014 a scheduled inspection was performed by Campbell & Co. They found that our furnace had a cracked heat exchanger and they capped the gas line to the furnace and put a "red" tag on it leaving us with no heat. They provided 3 space heaters to tide us over. The best they could do in either repairing or replacing our HAVC was sometime in December. The forecast for the week end was lows in the teens. November 25th I contacted Home Depot and they in turn had Access Electric and Heating call me that morning. The tech came over immediately and after inspecting the HVAC proposed to do a replacement with a Bryant Legacy 92% system for $7300 tax included and said they could do it the next day, not weeks away leaving our house to freeze up. I agreed and paid for the installation up front. The next day at 9AM I called and they assured me that the installation was scheduled. A short time later an electrician, Ryan, arrived and went to work completely removing the old HVAC and the out side compressor. Some time during the day the system arrived and Ryan working by himself almost completely installed everything. As other techs freed up from jobs they came to assist Ryan. They worked until well after 6PM getting everything in order and working. The finished installation puts the original HAVC install to shame. Everything is plumb and secured. At no time did the technicians, Ryan and Ray indicate that they resented working 10 hours on Thanksgiving eve. They also never rushed anything and the expense of quality. As a plus while Ryan was on the roof installing the new required PVC vent he found that our old vent was missing a cover, which he fixed as the water heater still uses it. He also found that the gas fire place vent was missing one too. The system is currently up and our house is perfect with a new HAVC, touch screen thermostat, and an 25x20x5" MERV 11 filter. Couldn't be happier. C&C came in with an equivalent bid of $8000 plus tax and I'd still be waiting and running electric space heaters!