LAKE WASHINGTON HOME REMODEL LLC

Work professionally performed, on Schedule and within Budget. Excellent job.

It has been great working with Nolan on these small home remodel projects. The work is not complete yet, but so far it couldn't have been better. Throughout the planning process, Nolan always had great suggestions, and his estimates were very fair. He was always very responsive, even on weekends.

I chose them because the owner has done some little projects for us before, and he did fine with that. We spoke to him about replacing the windows. He said that he could do it and then he submitted a bit. So, we accepted his bid.

I initially hired Lake Washington Home Remodel because the Owner showed up on time and communicated appropriately with me during the pricing stage. The Owner appeared responsive and very professional and indicated his knowledge and expertise with remodel work versus new construction type projects. To be completely fair, the Owner was pleasant and professional throughout our interactions. But after the first week, the quality began to suffer--partially I think due to the Owner not being available to manage and oversee the project. Workers left debri in many places, and ruined some surfaces that were not being replaced. Drywall dust was getting into all parts of my house and workers often did not show up when the Owner indicated they would causing havoc with my work schedule. LWHR did not keep me informed of the costs associated with ongoing construction activities and purchased materials and I was surprised when final amounts were presented as I would have liked to have been able to make decisions with pricing information available. LWHR workers often did not communicate with each other so directions I gave to the Owner rarely made its way to the day to day employees--resulting in problems and some undesireable outcomes. I had to watch the quality of their work on a daily basis--from the drywall finishing, the shower tiling to painting. A 2.5 week schedule ended up being 6 weeks and I am still fixing several items including cleaning up the many paint splatters on non-painted surfaces and recaulking the exterior siding due to poor workmanship.

Nolan and his crew tiled my kitchen and bath and did a quality job. They are problem solvers and go the extra mile. Nolan and his crew are very courteous and polite and I would never hesitate to call them again. They stuck to their estimate and I trusted them completely

Our experience working with Lake Washington Home Remodel was generally satisfactory, although there were definite pluses and minuses along the way. Overall we feel we got what we paid for - a basic, relatively affordable home remodel. Nolan Radke is a pleasant person to work with and he was always easy to reach and returned calls/emails in a timely manner. Working without an architect, we now realize that most of this project's minuses could have been avoided if we had been more pro-active in asking Nolan questions about his design and construction plans and requesting more details from Nolan along the way.