FAMILY-OWNED. 1 FULL-TIME & 1 PART-TIME EMPLOYEE. NO SUBS. COST IS DETERMINED BY JOB. NO TRAVEL CHARGE. NO EXTRA CHARGE FOR EMERGENCY SERVICE. LICENSE NUMBER: C600548059.
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
RESIDENTIAL AND COMMERCIAL CARPET & UPHOLSTERY CLEANING, PET ODOR CONTROL, SCOTCHGUARD, TEFLON PROTECTION, STAIN & SPOT REMOVAL, WATER DAMAGE EXTRACTION, PRESSURE WASHING OF PATIOS, DRIVEWAYS & SIDEWALKS. We are IICRC certified & offer carpet restreching and repair services as well.
It was wonderful. We have used them in the past, and they always do a great job and charge a really good price.
Description of Work: They cleaned the carpet in five rooms which included a den, a living room, and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Thank you for the great report, also for the repeat business and keeping it local using the small business. Customer satisfaction is our number one goal!
JAN B.
10/2011
5.0
carpet cleaners
+ -1 more
They did great work, and responded to my call quickly. Their crew worked efficiently, and they were able to dry out my carpeting completely.
Description of Work: I've used their services several times. Most recently, I contacted them after my basement flooded.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Glad everything worked out to your satisfaction. a quick response is important in water damage, as waiting can cause more problems. Thank you for your repeated use of our company! it is customers like you that keep us working.
Jon M.
10/2011
5.0
carpet cleaners
+ -1 more
It was time to get the carpet cleaned for my tenants who rent a condo from me. Big Dollar provided the best quote and was well recommended on Angie's List. They showed up on time, did the carpet cleaning quickly and well. The final charge was exactly what they quoted. It was a very good experience.
Description of Work: Big Dollar cleaned the carpets in the condo that I rent out. The carpet cleaner moved the furniture to get under it and moved it back. The only piece of furniture not moved was a kingsize bed that rested directly on the floor (moving it would have required remaking of the bed and it would have been a bit much to do even if I helped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Glad to hear you had a good experience and were happy with our technician, and the job. hope to hear from ou again. thanks for your interest in our company, and keeping it local.
Monica E.
09/2011
5.0
carpet cleaners
+ -1 more
Very helpful and professional. Friendly and flexible.
Description of Work: Carpet/rug cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
thank you very much for your report. As I have said over and over customer service and satisfaction is our number 1 goal. good service at a fair price, that is what Big Dollar is all about!
Pat & Kristie P.
09/2011
5.0
carpet cleaners, pressure washing
+ 0 more
We purchased a 10 yr old home and hired Big Dollar to clean and restretch approximately 2,000 sf of carpet including stairs, and pressure wash a portion of the driveway. The family room carpet was badly soiled (shoe and coffee stains) and in need of restretch. Big Dollar did a great job on the carpets and we would definately use them again. Kris and Sam were very professional and easy to work with.
Description of Work: Cleaned and restretched the carpets and pressure-washed driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$585
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Thank you very much for the great report. Always glad to hear our customes were happy with our services. hope you enjoy your house, looking forward to speaking with you again in the future. Customer service is our number one goal!
Nim C.
08/2011
5.0
carpet cleaners
+ -1 more
They provided a very good services. Very professional and friendly. Can't beat the price for the service provided. Very satisfied!
Description of Work: Carpet cleaning for my house that's about 1,100 sq ft. 3 bedroom and living room.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Roger K.
07/2011
5.0
carpet cleaners
+ -1 more
They were wonderful. I called a number of companies because the previous owners had animals. Other companies could not guarantee to get the pet odor but Sam was able to guarantee the odor to be removed and if it didn't work I would receive a full refund. Sam was able to get all of the odors out and it was wonderful.
Description of Work: The service performed was carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Thank you very much for the nice report. We send our technicians to IICRC classes for alot of different classes, from carpet and upholstery to odor control . Glad it worked out so well and you are pleased. Hope to see you again!
MICHEL S.
03/2011
5.0
carpet cleaners
+ -1 more
They arrived exactly on time and went right to work. This is the second time that we have used them, and they always do a fabulous job. We think this is the best "bang for the buck" that we have ever had in the carpet cleaning business.
Description of Work: Carpet and Furniture cleaning for a 4400sf house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Thank you very much for the great report. It makes us pleased that when our customers are satisfied with our work. That is our goal to make the customers happy and have them as repeat customers. Thank you for your trust in our company.
Elliott D.
12/2010
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Sam arrived on time and did the job with a minimum of fuss. He didn't complain about having to move heavy furniture, and even turned down my offer to help with the largest pieces. Results were better than expected for our old and stained carpets, and the price was very reasonable, particularly with the Angie's List discount. Don't be turned off by the company's name; there is nothing discounted about the service!
Description of Work: Cleaned carpets in four rooms and cleaned one large sectonal couch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
We are pleased that you were happy with the results. thank you for the nice report. customer service is very important to us.
Kirsten L.
11/2010
5.0
carpet cleaners
+ -1 more
When Sam arrived at our apartment, on time, there were other workers in the way, pressure washing outside. The workers' pressure washer ran out of gas. One of them asked Sam if he had extra gas; he did not. He asked Sam if he could borrow his cell phone to make a call and he kindly loaned his phone. When apparently unsuccessful with his call, he asked Sam if he would drive him to a gas station to get some gas. I could not believe how patient and kind he was helping out this total stranger. He brought him to a gas station and back! All of this assistance working around someone that was, essentially, in his way and keeping him from doing the job we hired him to do. I was so impressed at his kindness and patience. He, of course, checked with me to make sure I was OK with all of this (I couldn't run him as I had to return to my office job after letting Sam in). This just speaks to his personality. The job he did was so beautiful. I wish we had hired him during our tenancy at the apartment; we would have liked living there so much more with such a beautifully clean carpet. This carpet was so old and worn but when Big Dollar was done cleaning it, it looked so good. No problem at all getting our deposit back from our hard-line picky landlord!
Description of Work: Cleaned the carpet in three rooms of our apartment that we were vacating. Approximately 450 sq. ft. of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
thank you very much for your kind report. sometimes when you are in the service industry you have to do extra to help out others. hope you will call us again. thank you!! Glad you were pleased with our work.
Barb ..
10/2010
5.0
carpet cleaners
+ -1 more
He arrived right on time, did the walk thru with me (I only wanted traffic patterns in the guest BR) and said he remembered our floor plan. He was efficient, not too much talking this time, did a tremendous job of cleaning up kitty throw up spots, and we are very, very pleased.
Description of Work: He steam-cleaned two main level rooms, one with some kitty spots on it; did our bonus room, master BR, guest room, hall, and a LOT of dirty stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
thank you for your repeat business. I am working on my chattiness, just my personality.
SARAH S.
10/2010
5.0
carpet cleaners
+ -1 more
He does a great job--much better than I could do on my own. We've used him 3 times so far. The only drawback is that he's extremely chatty and you have to find a way to extricate yourself from the situation. But, I'm willing to put up with that since he does a good job.
Description of Work: He cleaned the carpet in a small rental unit. He even cleaned another small room for the same price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Thank you for your repeat business. Glad you are pleased with the cleaning. Sorry that i was to talkative i am working on that. If i am keeping you from something, just let me know. thanks again for your business.
David W.
07/2010
5.0
carpet cleaners
+ -1 more
I am a very happy, satisfied customer.
Description of Work: Sam cleaned all the carpets in the entire house. We had some really ugly spots in several areas, including some melted candle wax. Everything came out. It was almost like getting new carpets. He really worked hard, was very careful (I like his plastic corner guards) and he didn't take any short cuts. We've had the carpets cleaned 3 or 4 times in the last 6 years, and this was the best cleaning by far!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Glad you were so satisfied ! that is our goal here at Big Dollar. The right equipment, knowledge and solutions are what make the difference,from one cleaner to the next. Thanks again for your good report,hope to see you next year!
Barb ..
06/2010
5.0
carpet cleaners
+ -1 more
It went well, and they called a week or so later to offer us any touch ups if needed (we didn't). They called just a few weeks ago, to ask if we needed it again, after the winter rains (which still haven't stopped). They will be coming back in July or August,2010. I have already recommended them to other friends.
Description of Work: The gentleman walked thru our entire two story home, which had not had carpet cleaning done for almost 3 years. We had spots where the older kitty had thrown up, and we tried to clean up, with too much water, and not enough cleaner. We had traffic patterns, and lots of steps. He gave us the bid right then and there, then brought his equipment and cleaned his heart out. I believe the hoses were truck mounted (something we insisted on to take the water out). He was pretty talkative in the beginning half hour while starting different rooms, then quietly finished everything else. It was SOOO clean when finished, I thought the carpets were new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Leslie S.
05/2010
5.0
carpet cleaners
+ -1 more
Sam showed up on time did a walk through the house and told me when to come back 1 1/2 hrs later. The job he did was terrific and he is a super guy. He has a very powerful truck mounted machine and it cleans up everything. I will use again for sure,
Description of Work: Carpet cleaning 1800 sq ft on three levels.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Glad your were happy with our work, that is our goal. Yes the truck mount is very powerful and has great extraction, which is why it gets out all the dirt and things trapped in the fibers as the heat opens them up, it extracts them out and gives that great result.
JERRY P.
05/2010
5.0
carpet cleaners, upholstery cleaning
+ 0 more
It went very well - we are very pleased. This is the second time we have used him.
Description of Work: He came on time, got right to work, worked hard and fast, and impacted us almost not at all. He was neat and tidy and thoughtful in how he went about his work. He cleaned carpet for several rooms and 2 stairways and cleaned 2 chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Glenn Y.
01/2010
5.0
carpet cleaners
+ -1 more
They did a great job, everything got clean. I have used them before and will use them again in the future. Fifth floor condo, so they used their portable carpet cleaner and they have one that heats the water before cleaning to do a better job.
Description of Work: Cleaned carpet in newer condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MICHEL S.
12/2009
5.0
carpet cleaners
+ -1 more
Excellent. They arrived on time and did an outstanding job. Our carpets look great! Very professional and careful in our house. A pleasure to do business with. We will definitely use them again.
Description of Work: Carpets were cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Thank you very much for the nice report. It is very important to us to make our customers happy, as they are the reason we are in business. Look forward to being of service to you again.
JOYCE B.
11/2009
4.0
carpet cleaners
+ -1 more
The work turned out fine. It was nothing super exceptional, but on the same note it was nothing bad. The work ended up being what they quoted me and I got a ten percent discount. The only thing reason that I downgrade them is that they know one of my children so there was more talking than there would have been otherwise.
Description of Work: Big Dollar Discount Carpet & Upholstery Cleaning cleaned the carpeting in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
VINCENT R.
10/2009
5.0
carpet cleaners
+ -1 more
Quick fair phone estimate by polite, knowledgable representative. Had "green" products as an alternative to more heavy chemicals. Service person came right on time. Moved furniture and conducted cleaning. Dirty, stained carpets are now like brand new and received 10% discount for mentioning Angie's List. EXCELLENT EXPERIENCE
Description of Work: All wall-to-wall carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
We are pleased that you were so happy with your cleaning. That is very important to us that the customer's are happy with our service. thank you for the great report!
Ravi G.
08/2009
5.0
carpet cleaners
+ -1 more
Excellent from start to finish. Gave me a good estimate (very competitive compared to others in this area). Two people showed up on time, setup quickly and cleaned thru the house efficiently and got it done as promised at the price and quality as estimated. Way to go!
Description of Work: Carpets steam cleaned in 4 bedrooms and other areas in the house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Thank you for the report! Glad you were pleased with our work. It is our goal to do a great job for our customers also our goal is to have them come back. Repeat customers are important to our company,
Tim P.
07/2009
5.0
carpet cleaners
+ -1 more
They were very pleasant to deal with. They came out quickly, showed up on time, and did a great job. I would use them again.
Description of Work: Cleaned carpet in 3 bedrooms in my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Thank you very much for your report on Angie's list. Glad you were pleased with the job. Looking forward to seeing you again.
Suzann P.
07/2009
5.0
carpet cleaners
+ -1 more
Cleaner was punctual, friendly and fast - he cleaned all carpet in our new home. We had no furniture, so it was easy for him to polish it off - but he took the time to talk about the type of carpet we were inheriting and made some suggestions on maintaining it.
Description of Work: Cleaned approx 900 sq ft white burbur carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Thank you for your feedback. Customer service is very important to us. Also educating the customer on their carpets, Berber can be a hard one to keep looking good if you don't clean it often enough,and white is the worst as it shows everything. Again, thank you for your great report!
Rick B.
07/2009
5.0
carpet cleaners
+ -1 more
They came the same day, service man was on time both in and out. He moved small furniture around without fussing about "no electronics on the furniture" as most other cleaners I called did. About the quality of the work, the only reason I didn't give them a wholehearted "A" is that I found some still dusty corners after he was was done, but nothing major. I'd use the company again.
Description of Work: Clean carpet in large rec room
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Glenn Y.
06/2009
5.0
carpet cleaners
+ -1 more
They did an excellent job, getting out a lot of the old carpet stains.
Description of Work: Carpet cleaned in vacant condo, getting ready to list for sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING
Glad you were pleased with our service. That is our goal to do the job at a fair price and make the customer happy. A big part of our business is from referrals from happy customers. Thank you again for your interest in our company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Pressure Washing,
Water & Smoke Damage,
Carpet Sales and Installation
FAQ
BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: Closed
BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING offers free project estimates.
No, BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING does not offer eco-friendly accreditations.
No, BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING does not offer a senior discount.
Yes, BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING offers emergency services.
No, BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING does not offer warranties.
BIG DOLLAR DISCOUNT CARPET & UPHOLSTERY CLEANING offers the following services: RESIDENTIAL AND COMMERCIAL CARPET & UPHOLSTERY CLEANING, PET ODOR CONTROL, SCOTCHGUARD, TEFLON PROTECTION, STAIN & SPOT REMOVAL, WATER DAMAGE EXTRACTION, PRESSURE WASHING OF PATIOS, DRIVEWAYS & SIDEWALKS. We are IICRC certified & offer carpet restreching and repair services as well.