RAWHIDE ELECTRIC

This company along with service patriots are extremely unprofessional. For starters, they do not know the basics of customer service. I called this company many times regarding a discrepancy on the proposed install of an electrical panel (conflicted what service patriots and I had agreed on in contract) they were intended to be sub contracted out by service patriots (Home Depot exclusively uses them for HVAC services so BEWARE) to do a panel upgrade install, when I called and spoke to the receptionist and told her why I was calling nothing was said back, I was just put on hold without any response back. I don’t need to explain how unprofessional and rude the lack of communication and respect was. Additionally, every-time I called them to follow up on what was discussed in a previous call (they ALWAYS failed to call me back after stating I WILL CALL YOU BACK- so I had to call them back everytime after days of not hearing back) I would get the “ohh I was just about to call you- happened multiple times. Straight lies. I called today to follow up with them since there was a discrepancy on how the electrical panel would be installed on my property, after initially telling me, there would be one panel upgrade from a 100 AMP to a 200 AMP in the basement, Heather told me TWO days before they were scheduled to come out and install that they were going back to installing two panels, not upgrading the panel in the basement to a higher AMP keeping it the same and adding a meter main upstairs, outside with a 200 AMP capacity. This is exactly what I explicitly stated I didn’t want as service patriots and I agreed on ONE panel with the existing 100 AMP panel being actually upgraded not just replaced to a 200 AMP panel with underground wiring. When I spoke to Chase the electrician he had no clue that this was not what was agreed upon as service patriots failed to inform him of the agreed upon resolution as far as installing the electrical panel. The icing on the top, when I did call today to follow up on this and to ensure we were on the same page Heather had interrupted me as I was complaining about the lack of communication and how I called to follow up with her twice after she told me she would be the one calling me back and she said “I called you five mins ago and left a voicemail”. I told her there was no call and no voicemail so this just goes to show that this company will make up bold face lies and spill bs when it comes down to it. If you call and leave a voicemail, surely it would show up on my end but there’s a reason why it didn’t and that’s because it never happened. Listen to the bad reviews stay away from this disrespectful, lazy, dishonest company.

They came on time. They got right to work, they also did not try to up sell anything.

Excellent. I have nothing but good things to say about them.

They are very friendly, very thorough, great people. I was very satisfied. There was a little problem with it and they were out that same day to fix it.

They do what they say and the are fair on their pricing and are easy to work with.

They were really really good. They were here on time. They did a little bit extra at no additional expense. The guys were really nice and very friendly. If possible I would like to give them an A+.

It went very well. The price was very good. They complete the job in the time frame estimated. The work was done well.

Riley was at our place both times along with Shawn and another guy the last time. They are all awesome!! Cost is very reasonable!

Two really nice guys named Skylar and Rylie came out and were on time. They were very nice and knew what they were doing. We have on older house so the electrical is sometimes not as expected. No problem for them. They were extremely polite and did their job quickly. We also have two older blind doxies who can be quite a pain when someone they don't know is here. But they were very patient with them to. I thought the charge was very reasonable. I would use them again!

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They did get the job done but he brought a one man out with him and the young man did a couple of things wrong and it wouldn't have some inspection, and they have to come back out and redo it. If I would to advice someone, I would tell them, be sure and ask the owner or the primary person that comes out to examine the work if he brings out a journey man who's training for with him to examine the work himself. I would not use them again in the future.

This was done at my parents home: They called to get bid. They accepted the bid and set the appointment for work to be done. 2 Electricians showed up, removed the old panel, put in the new one, and labeled all of the breakers. As one went around the house testing the circuits, he chatted with the other one at the panel so that the breakers were correctly labeled. We received the bill and it was what the were quoted. Then 2 days later, they received a refund with a note that the bill had been incorrectly processed and they returned the amount that was overcharged. Honesty, efficiency, and they cleaned up after the work was done. All in all an excellent experience.

THEY HAD EXCELLENT COMMUNICATION BETWEEN COMPANY AND CLIENT. THE REPAIRS WERE DONE PROMPTLY, THE EMPLOYEES ARE KNOWLEDGEABLE ABOUT OUR SYSTEM AS A WHOLE. THEY WORKED SO WELL, WE APPRECIATE THE SERVICE.

WE WERE HAPPY WITH THE PROFESSIONALISM THIS COMPANY SHOWED. THEY WERE VERY KNOWLEDGEABLE, ENERGETIC AND EXPERIENCED, WE WERE HAPPY WITH THE SERVICE THAT THEY PROVIDED.

DID A GOOD JOB EXPLAINING OPTIONS AND BASIC REQUIREMENTS. RECOMMENDED PANEL TO ALLOW FOR FUTURE ADDITIONS OR EXPANSION. ALL WORK WAS TIMELY AND NEAT.

THEY DID A GOOD JOB, WE ALSO REPLACED SOME OUTLETS. WE THOUGHT THAT THEY DID A REALLY GOOD JOB AND WERE VERY EXPERIENCED AND KNOWLEDGEABLE AND FRIENDLY PROFESSIONALS.

THEY WERE EXPERIENCED, AND SEEMED TO KNOW WHAT THE HECK THEY WERE DOING, BECAUSE I SURE DO NOT KNOW. WE HAVE NOT HAD ANY MAJOR PROBLEMS OR ELECTRICAL SHOCKS, SO I GUESS THEY DID A GREAT JOB.

THEY WERE PROMPT AND DID VERY GOOD QUALITY WORK. EXCELLENT CUSTOMER SERVICE AND ANSWERED ALL OF OUR QUESTIONS THOROUGHLY. WE'RE NOW ABLE TO TURN ON THE TUB AND HAVE IT READY WHEN WE NEED IT.

THEY WERE EXPERIENCED AND KNOWLEDGEABLE PROFESSIONALS WHO DID A GREAT JOB AT OUR ELECTRICAL WORK FOR US, WE WERE VERY PLEASED WITH THIS COMPANY AND THE SERVICE THEY OFFERED.

WAS A PRETTY GOOD COMPANY OVERALL. THEY WERE HELPFUL, KNOWLEDGEABLE, AND SHARED THEIR WISDOM ABOUT MANY IDEAS THEY HAD. THEY WERE PROFESSIONAL, AND DID A GREAT JOB.

RAWHIDE RESPONDED QUICKLY TO THE REQUEST TO CHECK THE PROBLEM. WE WERE VERY PLEASANTLY SURPRISED WHEN THE ELECTRICIAN FOUND THE PROBLEM AND FIXED IT WITH A PART INSTEAD OF TELLING US THE WHOLE BREAKER NEEDED REPLACING. THIS COMPANY HAS BEEN VERY HONEST AND WE USE THEM TIME AND AGAIN.

I HAD SERVICE FROM THEM WITHIN A DAY AND THEY WERE QUICK TO DETERMINE AND FIX MY LIGHTING, ELECTRICAL PROBLEM. THEY WERE FRIENDLY AND HAD GREAT CUSTOMER SERVICE.

THE CREW WAS VERY FRIENDLY AND SKILLFUL IN THEIR WORK. CHANGES WERE EASY TO MAKE DUE TO HOW EASY THE CREW WAS TO WORK WITH. QUESTIONS WERE ANSWERED EASILY AND THE PROMPTNESS WAS A DELIGHT TO SEE ON THE JOB.