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West Coast Decks

Decks and Porches

About us

We have been designing and building custom deck projects in King County for over 21 years. We specialize in using manufactured decking products such as Timbertech, Fiberon, Azek and Trex. But, we also work with Cedar and natural wood products. Contractor's #WESTCCD905DU. We did business as Decks by JRW for 20 years and changed our name only to make it more recognizable. Our previous contractor's #DECKSJR099QG. Additional DBA - R J R Inc. Award Winning.

Business highlights

34 years of trusted experience

Services we offer

Custom deck design & construction.

Services we don't offer

Deck cleaning, staining, painting & deck repair.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8109 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
5%
3
4%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 101-109 of 109 reviews

Lesly M.
02/2016
2.0
decks
  + -1 more
unknown
Description of Work: I called West Coast Decks on a Saturday. I rec'd a return phone call to my voie mail the following Wednesday (from a cell phone) and was directed to call the main number, which I promptly did that same day. I had not heard back from West Coast Decks, so I opted to call the cell phone number in hopes of a response, the following Saturday (1 week from my initial call). I promptly rec'd a return phone call and was told that they were quite busy, but could possibly make time for me in the next 2 weeks. When I informed Julie that I was primarily looking for someone to come out to give me an estimate of the project....as I had explained in my initial phone call that we are trying to scope out our project to determine how much we need to set aside....Julie then informed me that they charge an $75 consult fee. | |My response? No thank you. I had to chase YOU down for a week, and then you'd like for me to pay $75 for an initial consult, when I know what I want...just need to understand how much it will cost me? | |I found the experience very unprofessional.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from West Coast Decks
[Member name removed], I completely understand your frustration in not receiving a prompt return call. I do make every attempt to respond to customers within 24 hours. I apologize for the tardiness in getting back to you. I also apologize for my lack of customer service. I neglected to understand that you were after a ballpark figure. A ballpark figure, I can give over the phone especially when you know what you want. We charge an on-site consultation fee of $75, because the estimator will invest 2-3 hours of time, putting together the written, firm bid along with all the necessary information for the project, including drawings. What our customers are paying for is over 25 years of experience designing and building decks in King County. This $75 fee is credited back should the customer decide to move forward with West Coast Decks. I'm sorry for your experience and do wish you the best of luck! Julie

Pamela C.
10/2015
5.0
decks
  + -1 more
unknown
Description of Work: West Coast Decks built a new deck and a new front porch for me. Both are beautiful and well constructed. Ron and his team are very professional and easy to work with. I recommended them to my neighbors, who are having work done on their decks now. You may pay more with West Coast Decks, but the pricing is transparent. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Craig C.
12/2014
5.0
decks
  + -1 more
unknown
Description of Work: This company is very professiuonal but open to owners input. We were not able to do the job as planned due to unexpected roof replacement,but would use this company in a heartbeat!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rene W.
12/2014
5.0
decks
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Ron P.
10/2014
5.0
decks
  + -1 more
Good people to work with
Description of Work: Removed old deck and installed new deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,500

Christy M.
09/2014
5.0
decks
  + -1 more
unknown
Description of Work: West Coast Decks is in the process of replacing my existing 540 sq ft deck with a gorgeous, 900 sq ft wrap around deck. Joel designed it and I could not be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$57,000

CHERYL B.
05/2012
2.0
decks
  + -1 more
it didn't
Description of Work: I called to make an appointment for a viewing and estimate on my deck replacement.They wanted to charge me $75 just for an estimate.I'm gonna be spending $10k and feel it's not out of question to ask for an estimate from a couple of contractors for my own satisifaction.They are the only one that wanted to charge for telling me how much I would need to spend.

Rating CategoryRating out of 5
value
2.0


Response from West Coast Decks
Member, thank you for the opportunity to explain why we approach a deck estimate/consultation differently than some of our competitors. After 21 years (and, that’s a long time) of running a specialty deck company, (that only works on single family, existing residences) we have come to realize that we are providing far more to our customers during an on-site visit to their home than just telling them how much a project will cost. We spend a great deal of time, sometimes over an hour (just in time spent at the customer’s home, does not include our time in the office) helping our customers analyze the best possible layout for their deck. With that, comes the time spent educating our customers on the many different types of decking and railing materials available today. It is labyrinth of choices, and it can be overwhelming and confusing. It is our job to guide our customers through the maze. We also have excellent visual aides i.e.; 3D design software, to show different decking materials and railing styles for their particular deck design but, this comes later. Also, with every project comes the education of any permitting issues. It is always surprising to us when doing an onsite consultation with a customer, whose project requires a building permit and, perhaps even resides in a critical or sensitive area, that we are the first contractor to even mention the need for the permitting and how the process works. For example, I was at a customer’s home recently and had to explain to them that the particular municipality would probably not let them do what they had in mind. They insisted the other contractors had told them it would be no problem. I suggested they talk with their municipality to find out for sure. A few days later, they called to let me know that I knew what I was talking about and had steered them in the right direction. Not the first time this has happened. After we have been to the customer’s home during the initial on-site visit, we head back to the office to get started on the design. We may offer multiple design ideas which include the materials discussed. Finally, we get in contact with the customer again to go over the design(s), material selection, and the estimate (this is when the 3D design software gets débuted). Our goal is to provide the customer with as much knowledge about their project as possible so they can make an informed decision. To this end, once they have selected us as the contractor, we will continue (if necessary) to get the design exactly how they want and within the budget they need. We offer several model decks where they can come and view the decking and railing materials in the ‘real’ world. So, as you can see we offer a comprehensive, inclusive consultation. Frankly, our customers tell us that the $75 they pay for our on-site consultation is money well spent, (see the review below from King). For those who don’t wish to pay $75, we do offer a phone consultation to give them ‘ballpark’ figures for their project. Oh, by the way, the $75 is credited back to the project should we be chosen as the contractor (so, that would make it in essence, a free consultation). As with most things in this world, we believe you get what you pay for. While many other deck companies may offer free estimates, are you sure you are getting their best effort and cutting edge information for free?

linda J.
06/2011
5.0
decks
  + -1 more
see above
Description of Work: We contracted with West Coast Decks to replace our old wood deck and stairs with composite material and cedar rails, and to add a small lower deck and privacy walls. We got eight estimates, some for replacing the deck and understructure, and some for replacing only the deck. Of the 4 that suggested we replace both deck and understructure, which we decided to do, West Coast Decks was only 3K more than the cheapest company. We choose West Coast Decks after talking to Joel (quite a bit; good advice) and loved getting an organized printout of what materials would be used and where. The finished deck is wonderful. Everything was within the time and cost frame quoted. The workers were here three weeks and were obviously careful craftsmen. Things were cleaned up nicely. Definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Contact information

1420 NW Gilman Blvd #2135, Issaquah, WA 98027

www.westcoastdecks.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
WESTCCD905DU
Trade License Locale
Washington
Trade License Authority
Washington State Department of Labor and Industries
Trade License Expiration
04/01/2016
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Decks and Porches

FAQ

West Coast Decks is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

West Coast Decks accepts the following forms of payment: Check,MasterCard,Visa
No, West Coast Decks does not offer free project estimates.
No, West Coast Decks does not offer eco-friendly accreditations.
No, West Coast Decks does not offer a senior discount.
No, West Coast Decks does not offer emergency services.
Yes, West Coast Decks offers warranties.
West Coast Decks offers the following services: Custom deck design & construction.
Deck cleaning, staining, painting & deck repair.

Contact information

1420 NW Gilman Blvd #2135, Issaquah, WA 98027

www.westcoastdecks.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM