Shirey Home Pro

I did not give an F because he got the job done,. However, the process was sloppy and lengthy. I provided conservative estimates on the hole in the wall (20x20 and 10x10) which needed patching but he still came unprepared. On the morning of, he measured and then left for 50 min to get supplies. He came visited 3 separate days. I have had dry wall work done in the past and it has always taken 2 days, one job was an entire wall (larger than this job). They charge a transportation fee for each day that they visit. Fortunately, I too was meticulous and logged the minute they arrived and left. Each day he inflated his hours.

The amount of work done each day was less than I was led to believe in up front email correspondence, and I felt that it was not adequate for a full 8 hour work day. It was also not done in the sequence requested. I spoke with them on the phone, via email, and also waited each morning to touch bases over what work would be performed both days that they sent handymen to do work, because I did not expect that full scopes of work were probably communicated to the people sent out. The work that was done, however, was not what was discussed on either day. In some cases the work was even done in a sequence that is going to require newly installed items to be removed in order to fully repair the underlying problem. For instance, a downspout was installed in a piece of gutter that we all agreed needed to be replaced. They could not explain to my satisfaction why you would install a downspout before replacing that gutter section, and now I will need to remove the newly installed downspout, fix that section of gutter, then re-install the downspout. This was all after a conversation in the morning that the main thing I wanted done that day was to have the gutter addressed since it was a sunny day (which wasn't done.) This was just one example where we seemed to not be able to communicate on what and how things should get done. All in all I was very frustrated after two days and am not using their services for the remainder of repairs on the original list that was sent. I will not use them again.

The project went very well. The individual sent by Shirey was very knowledgable.

They're great. I would absolutely use them again. I'm just glad they were on Angie's List and I was able to contract with them. Their past recommendations were high and I use that as the basis for making my decision of who was going to engage and I'm glad that I contacted them.

The price and the time, it just wasn’t the right thing to do, but I would probably reach out to them again. They were pretty open and honest as far as what they thought the pricing would be, where things could change and gave me some options. I saw them on Angie’s List and someone else recommended them. So, Angie’s List kind of validated it.

Quick, and competent people and top quality job.

Deck repair was fine. However, the person doing the service was done after 5 hours and not the 8 hours and said why don't I pay the company for the 5 hours (less price) than the 8 hours I bought in the Big Deal I purchased and then get the refund from Angie's List or the Company for the money I spent for the Big Deal. Well that part did go so well. Angie's List has a 30day refund policy but it took 90days to schedule the service and the Company said that they can't refund the money and could offer any solutions other than go to Angie's List. I believe I paid more than twice for this service and it mainly falls on Shirey. Not good.

I called Shirey and spoke to Amy, the receptionist and scheduler, to see if a handyman would be available to cut a hole in the ceiling of our entry way closet to create an attic access entry point to a portion of our house that I thought was inaccessible from our existing attic portal, which was located in a bedroom closet. My husband and I thought that we'd need another attic access point closer to our living/dining room because we'd heard scratching noises in the ceiling in that portion of our house and were concerned about possible rodent activity. Amy was polite, informative and helpful, and we spoke at length about the work I hoped Shirey Handyman Services would be able to provide as well as the costs involved. Ordinarily, their handymen are booked for weeks out, but luckily due to a cancellation, Mike was available to complete the work I described on the same afternoon I called. He arrived on time and we chatted about and confirmed the work I expected him to complete. He took a quick look at our entryway closet, and then I showed him our existing attic entry. Together we went up into the attic space, and while we were up there, he showed me that in fact, there was access to the living/dining area but the space to enter was so small and so low that in order to inspect the space for rodent activity, one would have had to crawl on one's belly in order to do a proper inspection. When I asked Mike what he'd do if it were his home, he recommended cutting a larger entry point into the plywood to allow easier access. I was thrilled that he identified the access point (which I didn't know existed), and pleased that cutting an additional hole in our entry closet was unnecessary. He then went to work cutting a larger hole and completed the job quickly and efficiently. I also appreciated that he took the time to help me better understand and visualize the structure of our home relative to the attic space. Like Amy, Mike, too, was thorough, polite, and helpful. The job from beginning to end, including many questions from me took about two hours time. I was very pleased with the work performed and recommend Shirey Handyman Services and would use them again for other odd jobs/repairs.

Concrete job is straight, level and solid. Doors fit extremely well now. Arrived on time, got the job done in two days due to waiting for concrete to cure.

Horrible! First off; out of all the things I wanted to get done, the technician only got to two of the French doors in 4 hours. He was super slow, took multiple phone calls, and wasted more than an hour at the home depot which is 10 minutes away. All that time was paid for at $95 an hour. Now, speaking of the two doors that took forever. The job was done poorly. I hired a pro to do the right things, but this guy was clueless, and ended up just taping the whole thing with cheap sticky door top rubber. I was so frustrated with the numerous times I kept pointing him to gaps in the doors I do admit they're not in the best shape and have gaps, but that's why I wanted a pro to actually do it right. I could've done a much better job myself. More over at the end of the 4 hours, he was asking if I want him to work more (which I planned to do if he knew what he was doing). Of course NO! I purchased an agiesList deal for $380 for 4 hours, and in the end he presented me with an invoice asking for $99.83 for materials and taxes without any receipt for materials. He said I can ask the office for a receipt. I think I was double charged taxes on materials, but I'll confirm once I get my hands on the receipt. I feel I was ripped off, never hiring this company again! Rating Overall F for everything except Responsiveness and Punctuality because they scheduled me fast and he did arrive at the end of the specified window. What good is arriving on time to do a bad job!

called for a quote spoke to someone who said we needed to email pictures, so emailed 9/7/16 with photos for a quote. Emailed again on the 17th with also no response. it's now 9/28 and still havent heard back for a quote or scheduling.

Michael showed up at the scheduled time and immediately got to work installing the toilet and the first faucet. There were no problems until installation of the second faucet. At one point water was spraying everywhere. He had a difficult time getting it installed. He had no plumbing materials on hand, but managed to get the faucet working. Once he left I immediately checked his work, there was a leak so I called him within 5 minutes of him leaving. He told me that it was probably drips from the spray. I told him it was coming from the pipe, but he obviously did not want to come back. He had to come back the next day and sure enough, it was a pipe leaking. He fixed it within half an hour. Six weeks later I discover water and mold under the same faucet. I got the water turned off, then called right away and sent Email and photos to Shirey as their work should be under warranty. I waited for their call during the work week and finally ended up calling them, but they were "too busy" with other projects. They told me they would have Michael work in a visit to assess the problem. After a week, they called again to schedule Michael the following week (18 days after I notified them). I told Shirey that I could see water dripping from the connection to the water supply so I thought it was faulty installation that Michael should repair and that if my existing pipes were the problem that I did not want Michael to do the repairs. I was very clear that planned to hire a plumber to do those repairs. The Shirey manager explained that if my pipes were at fault that I would be charged a $225 call out fee and Michael would do the repairs. I did not agree to those terms. In a followup phone call, she explained that she would drop the $225 call out, but would only send Michael out to my home if I paid a $200 fee up front. Any charges from his visit (at $90 per hour) would be deducted and the remainder refunded to me. Horrible experience! Nothing resolved, mold still grows, faucet inoperable...Will never use Shirey again.

Jessie did a great job getting things done. He was professional, personable and a pleasure to do business with. He has to come back in a week and finish the door as he didn't bring his paint spray gun with him for the door so I was a bit disappointed by that, but he made great use of his time and finished off many other items I needed to take care of.

Called them 3 days back and someone took the details and said they would contact us. Next day upon receiving no call back I called them and what they said was "You are in the queue and like me there are many others with the same urgency and that once we address them we will contact you". Still have not gotten a call back. Looks like the entire eastside has called them.

wonderfully! on time, good, quick service, cleanup, and a great personality.

Michael arrived on schedule. He quickly assessed the work to be done (caulking exterior Windows on upper floor). He got the work done in the time he stated.

Mike H. was on time, scope out what needed to be done. Then went & plu. supplies & was right work & started. He work the whole 5 hours without stopping. He was very pleasant and answered questions. He did a supper job. Cleaned up after himself. Nice job Mike H.

My experience with Shirey Handyman Service was great. From the front-office to have the appointment scheduled and coordinated to the installation (completed by Mike). The job took 2 days; one day to set the sink and another to silicon and re-install the plumbing. Mike showed up promptly and completed the work in good time. Quality was high. I would use Shirey again in the future!

Unprofessional from start to finish! This company operates like a slot machine! Just keep injecting money until the job is done! A very substandard organization with an unprofessional way of doing business. As a first time customer alarm bells rang for me from day one, when they had a problem within their office (a man down), that became the customers problem and they relayed their stresses onto the customer (very unprofessional). I don't need to know their problems only that I booked a job with an estimate 2-3months in advance. So first off I made it very clear as to what my job entailed, garage remodel, book shelves installed into a wall and a storage area above garage sheet rocked. They estimated 4 days and I made it absolutely clear I was working to a budget of $5000, this was mentioned many many times. The estimate was even plainly listed of all the work and made emphasis not to exceed my budget. In hindsight I wished I went with my gut feeling, I should of read the signals, they seemed very evasive every time I mentioned my budget. So, the first day the workman turned up, no communication, no introduction just a clipboard shoved in my face to say sign this! WHAT! So I introduced myself and asked who they were. I said we should discuss what needs to be done before I sign anything, again my budget was discussed, he looked at what needed to be done and I said can this be done within my budget, but the workman said nothing (I so wished I backed off at this point). The workman was such hard work to deal with, I asked a lot of questions, which you should with any professional company or any tradesman that walks across your threshold. Everything I asked was a shrug of the shoulders, no communication whats so ever. So I phoned the office to ask if this was normal and asked if they could relay the information to their worker. There was loads of stress on us as a customer over the next couple of days with such lack of communication. The project manager gets rather defensive if anything negative is said (can't handle such situations) and fails to defuse a situation by just a simple word 'sorry' but if this happened they would be admitting liability and weakness, so this will never happen their end because they're unprofessional and just want more money. There were so many other niggling problems. So the second day the owner shows up, again I asked the question as he looked at my garage can my garage be remodeled for my budget, again very evasive, he said the project manager looks after that. Haha, made me laugh, there was NO project management going on, just me the customer. I'm getting rather concerned at this point as my garage is just a raw shell now and a huge mess. Well, the 4th day came and the garage was still not done as agreed as the money had run out and has already reached $5000. They we're just simply prepared to walk away and leave the job unfinished and in a huge mess, even though this was one of my questions to the owner, 'Do you complete jobs from start to finish and not walk away leaving jobs unfinished?' his reply was yes we complete the jobs. The owner even said to the worker, a level 2 finish on the garage. This never happened! Because this job became a big job, I scrapped the other bookshelf job that they were supposed to do for the budget and let them just concentrate on the garage. Fast forward another 3 days to at least finish the sheet rock off cost an additional $3500! Oh my.... So now we're talking $8500 to sheet rock a garage! That's what these charlatans charged me! So this didn't include the priming or cleaning of the garage floor as agreed. I couldn't believe I had to tell the worker to put my door trim on and windowsill back umpteen times and was reluctant putting them back and made a complete balls of the door trim, it wasn't a complete strip, he joined another 4" piece on the bottom with a gap, a real shoddy job (should of really made him do it again, I've never seen a door frame put on like that, it's a mess). We had to do big clean up and prime the bloody thing ourselves. Their estimates are not worth anything. I have shown all of my 5 neighbors and they all had the same reaction - DISGUST. Yes, I feel I've been terribly robbed for very substandard work for just simple sheet rock in a garage, left in a raw state, not even primed for a whopping $8500! Beware! If you keep adding money to this slot machine company, the work will eventually get done slowly, but at what cost!

It did not go well. I had to make several calls and was promised a "Call Back" because they were having difficulty finding their records of the work they've done for us in the past. Finally, they said they would need to send a technician to look at what was needed and provide an estimate. This would cost $180 which half would be applied to the job when they complete the work. The tech who came June 21 at first stated that they had not done the prior work. I showed him my receipts and completed detailed work orders from 2010 which listed the materials and work done. He then said that person had left Shirey and they no longer did the kind of work done by that tech. He said they would need to replace the window frames completely with modern vinyl materials rather than make repairs. I was satisfied that that would an acceptable solution. I said I wanted to reuse the glass since Shirey had replaced them with current state of the art glass just six years ago. He said he could only make measurements and someone who knew more about windows would provide the estimate. I received a voice mail from Kathleen at Shirey two weeks after the tech visit asking me to call for their estimate. When I called the office the person who answered advised me that Kathleen was on a call "with a potential customer" and would need to call me back. The call back was five days later. Kathleen was unclear about what the work was at first describing replacing doors. When we agreed the work was to replace windows, she began the quote with $3000 at which point I lost my patience with Shirey. I asked if the company had changed ownership because this whole experience was unlike any I had on my many previous jobs by them. (Repair large ceiling beams, remove and restore rotted wood, repair cracked ceiling, install kitchen vent for microwave through ceiling and roof, rebuild kitchen cabinets to accommodate new refrigerator) In all my prior contacts Shirey recognized me as a returning customer. Not this time. All my calls had been promptly returned in the past. This time I had to call several times and call backs were not prompt. Shirey's estimate for the work was over twice the other estimates from window companies I called while waiting for the estimate from Shirey. Kathleen explained that she had only been at Shirey for a few months, didn't know what Shirey had been like in the past as all the office people were new, and the only records she had available were cryptic notes in their computer. She did apologize and ask if she could do anything to satisfy me at this time. I advised her that I no longer felt Shirey was the business I had used in the past and would not use them for this work or any future work. I feel sad that this company that I had been so happy to use in the past has changed so much. I paid the $180 for the estimate and will consider it the cost of losing an old trusted service provider.

They said they would call me back but never did.

Terribly disappointed with the office manager would was totally rude. I guess its all the work they have now with the market being good. Ha!

On time, professional. Reviewed the problem and did a great job.

I purchased 8 hours of handyman service for an assortment of problems around the house. The handyman arrived on time and went through my list with me. He then told me he thought he could complete the list in less time that I had purchased - so suggested I add a few things to the list. That was great! He did everything from shower head install, unclogging sinks, repairing faucets, drywall repair, and fixing small carpentry issues. I was very pleased with how much he got done for the price. Thanks.

The job was scheduled for 2 days. Mike was punctual, pleasant, and efficient - as always. I have used him before for other handyman jobs, and as usual, he did a spectacular job! He used his time well - working on a different task instead of sitting idle while waiting for (e.g. the paint prime) to dry. He coordinated with me, updating me throughout the day on his progress, and offering me some options on how to proceed, when indicated. The utmost in professionalism. The utmost in quality work. All with a realistic, positive, pleasant attitude. I have used Mike before. I will use him again. I recommend Shirey and Mike with the highest recommendation without any reservation! Awesome, A++ Service.