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Shirey Home Pro
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
We are a full-service remodeling & home repair contractor that serves King County. Our home repair service starts with a 2-hour minimum for a highly skilled craftsmen at $225. Additional time is invoiced at an hourly rate, plus the cost of materials needed. Shirey Home Pro also offers design-build remodels that handle all aspects of your project, from conception through completion. Our goal is to build the kitchen or bath of your dreams. We are here to be your personal contractor for whatever your home needs - no matter how big or small your project is.
Business highlights
22 years of experience
Services we offer
Carpentry-finish & detail work, aging in place modifications, attic & crawl spaces, bathroom conversions, cabinet installation, faucet or toilet replacements, honey-do lists, kitchen countertops, kitchen/bathroom updates & remodeling, painting & light electrical., realtor inspection lists, sink
Accepted Payment Methods
- CreditCard
Reviews
4.5227 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 11% | ||
| 2% | ||
| 3% | ||
| 7% |
Showing 51-75 of 227 reviews
John J.
Apr 2017
The amount of work done each day was less than I was led to believe in up front email correspondence, and I felt that it was not adequate for a full 8 hour work day. It was also not done in the sequence requested. I spoke with them on the phone, via email, and also waited each morning to touch bases over what work would be performed both days that they sent handymen to do work, because I did not expect that full scopes of work were probably communicated to the people sent out. The work that was done, however, was not what was discussed on either day. In some cases the work was even done in a sequence that is going to require newly installed items to be removed in order to fully repair the underlying problem. For instance, a downspout was installed in a piece of gutter that we all agreed needed to be replaced. They could not explain to my satisfaction why you would install a downspout before replacing that gutter section, and now I will need to remove the newly installed downspout, fix that section of gutter, then re-install the downspout. This was all after a conversation in the morning that the main thing I wanted done that day was to have the gutter addressed since it was a sunny day (which wasn't done.) This was just one example where we seemed to not be able to communicate on what and how things should get done. All in all I was very frustrated after two days and am not using their services for the remainder of repairs on the original list that was sent. I will not use them again.
Response from Shirey Home Pro
"Per Mr. [Member Name Removed]'s email The summary of tasks are 1.) Wood rot repair in basement 2.) Flashing/sealing details at concrete front step (open to ideas here, but it is easy to run a hose at certain areas of the step and see where water comes through.) 3.) Gutter/flashing repair (this is less than 10 feet of gutter if it isn't apparent in the photos. 4.) Minor drywall sanding/finishing in restroom (not expected to be perfect since the walls in this room aren't perfect already.) 5.) Caulking around tub. 6.) Misc. MDF trim in restroom and at a 6'0" double door/adjacent wall. 7.) Wood beadboard wall panelling at other side of 6'0" door (open to creative ideas here just to make it look finished around the door. It isn't a typical detail. 8.) Reconnect a restroom exhaust fan duct to the ceiling vent in the attic. I think this is at least a week of work for a full time carpenter if not more, but let me know what you think. I'd like to start scheduling right away. I would like to address the rot repair in the basement and gutter/flashing repair first if possible, then MDF trim and bead board wall paneling next. The rest are further down the priority list although I'd like to get to them all. We sent out our first Technician on April 26 which was a day of pouring down rain. Our technician could not address the gutter issue because of the rain and explained this to Mr. [Member Name Removed] who agreed. He surmised unless the concrete steps were sealed the water would continue to rot out the beams in the basement. We contacted a specialist in sealing concrete in order to get Mr. [Member Name Removed] an estimate of what it would take to fix the steps. Since no work was possible outside of the house that day, our technician went down the list of what he could do and it was mainly work in the bathroom. It completed all of the tasks on the list and made note that the previous repairs that were done, were not adequate and had to be re-done. We were aware that Mr. [Member Name Removed] wanted to put his house on the market in May and did our best to make presentable and pass inspection. Mr. [Member Name Removed] was notified by our technician that his gutters needed to be replaced and no amount of repair would solve the leaking that was happening while it was raining. We sent out our second technician the following day in fair weather and determined that the wetness in the basement was not only caused by the leaking cement stairs but also the leaking gutters. It was determined that the downspouts were removed from the gutters and aluminum tape was placed over them. There was no repair we could do and Mr. [Member Name Removed] needed a new continuous one piece gutter system. Mr. [Member Name Removed] was somehow under the impression that these are readily available and be had at an instance notice. This technician installed a downspout to try and reduce the amount of water that was getting to places that it shouldn't be and to reduce the amount of damage. Mr. [Member Name Removed] came home and was dissatisfied with the work that was done because we couldn't fix a leak while it was raining and his repairs were greater than what photos indicated. Our second technician was pulled off the job after only four hours until verbal communication could be established with Mr. [Member Name Removed] to establish what he was unsatisfied with. Shirey Handyman did what work we could do to repair damage from previous repair attempts and poor weather. We are sadden that Mr. [Member Name Removed] was not satisfied with our work and more importantly insulted that he insinuated that our technicians would not be honest in their work or billing. We have been in the Puget Sound area for 30 years and hope to be here another 30 years because we are confident in our quality and service."
John S.
Apr 2017
see above for a full description
Response from Shirey Home Pro
"The work we did for the client was done 10 months ago. Notes in the client file say the client purchased all of the materials. The light fixture was broken in the box. It was a surface light and the client told the tech to install it anyway and he would replace the glass shade. The client also didn't purchase enough floor material to install it in the same direct as the rest of the floor. There was enough material to install it in the other direction and since a refrigerator was going to be on top of it, the client decided to go ahead with the floor installation. Afterward the client wasn't happy about it and we offered to replace the floor if he got more material"
Sidney K.
Apr 2017
The project went very well. The individual sent by Shirey was very knowledgable.
Eugene N.
Mar 2017
They're great. I would absolutely use them again. I'm just glad they were on Angie's List and I was able to contract with them. Their past recommendations were high and I use that as the basis for making my decision of who was going to engage and I'm glad that I contacted them.
Robert S.
Mar 2017
Quick, and competent people and top quality job.
Brian K.
Jan 2017
Deck repair was fine. However, the person doing the service was done after 5 hours and not the 8 hours and said why don't I pay the company for the 5 hours (less price) than the 8 hours I bought in the Big Deal I purchased and then get the refund from Angie's List or the Company for the money I spent for the Big Deal. Well that part did go so well. Angie's List has a 30day refund policy but it took 90days to schedule the service and the Company said that they can't refund the money and could offer any solutions other than go to Angie's List. I believe I paid more than twice for this service and it mainly falls on Shirey. Not good.
Response from Shirey Home Pro
"The client purchased an 8 hour deal. Our tech completed the work in 4 hours and Mr Kennet could not find anything else for him to do. The tech gave Mr. Kennet the option to use the deal or pay for this service and use the deal at a later time. Mr. Kennet has a year to use the deal. A few months after he purchased the deal he asked for a refund. We advised Mr Kennet to contact Angie's List. Angie's List will only give refunds within the first 30 days of purchase."
Rob S.
Jan 2017
They did an excellent job.
Rob S.
Jan 2017
It went very well.
Deborah K.
Dec 2016
I called Shirey and spoke to Amy, the receptionist and scheduler, to see if a handyman would be available to cut a hole in the ceiling of our entry way closet to create an attic access entry point to a portion of our house that I thought was inaccessible from our existing attic portal, which was located in a bedroom closet. My husband and I thought that we'd need another attic access point closer to our living/dining room because we'd heard scratching noises in the ceiling in that portion of our house and were concerned about possible rodent activity. Amy was polite, informative and helpful, and we spoke at length about the work I hoped Shirey Handyman Services would be able to provide as well as the costs involved. Ordinarily, their handymen are booked for weeks out, but luckily due to a cancellation, Mike was available to complete the work I described on the same afternoon I called. He arrived on time and we chatted about and confirmed the work I expected him to complete. He took a quick look at our entryway closet, and then I showed him our existing attic entry. Together we went up into the attic space, and while we were up there, he showed me that in fact, there was access to the living/dining area but the space to enter was so small and so low that in order to inspect the space for rodent activity, one would have had to crawl on one's belly in order to do a proper inspection. When I asked Mike what he'd do if it were his home, he recommended cutting a larger entry point into the plywood to allow easier access. I was thrilled that he identified the access point (which I didn't know existed), and pleased that cutting an additional hole in our entry closet was unnecessary. He then went to work cutting a larger hole and completed the job quickly and efficiently. I also appreciated that he took the time to help me better understand and visualize the structure of our home relative to the attic space. Like Amy, Mike, too, was thorough, polite, and helpful. The job from beginning to end, including many questions from me took about two hours time. I was very pleased with the work performed and recommend Shirey Handyman Services and would use them again for other odd jobs/repairs.
Mohammad A.
Oct 2016
Horrible! First off; out of all the things I wanted to get done, the technician only got to two of the French doors in 4 hours. He was super slow, took multiple phone calls, and wasted more than an hour at the home depot which is 10 minutes away. All that time was paid for at $95 an hour. Now, speaking of the two doors that took forever. The job was done poorly. I hired a pro to do the right things, but this guy was clueless, and ended up just taping the whole thing with cheap sticky door top rubber. I was so frustrated with the numerous times I kept pointing him to gaps in the doors I do admit they're not in the best shape and have gaps, but that's why I wanted a pro to actually do it right. I could've done a much better job myself. More over at the end of the 4 hours, he was asking if I want him to work more (which I planned to do if he knew what he was doing). Of course NO! I purchased an agiesList deal for $380 for 4 hours, and in the end he presented me with an invoice asking for $99.83 for materials and taxes without any receipt for materials. He said I can ask the office for a receipt. I think I was double charged taxes on materials, but I'll confirm once I get my hands on the receipt. I feel I was ripped off, never hiring this company again! Rating Overall F for everything except Responsiveness and Punctuality because they scheduled me fast and he did arrive at the end of the specified window. What good is arriving on time to do a bad job!
Rae B.
Sep 2016
Michael showed up at the scheduled time and immediately got to work installing the toilet and the first faucet. There were no problems until installation of the second faucet. At one point water was spraying everywhere. He had a difficult time getting it installed. He had no plumbing materials on hand, but managed to get the faucet working. Once he left I immediately checked his work, there was a leak so I called him within 5 minutes of him leaving. He told me that it was probably drips from the spray. I told him it was coming from the pipe, but he obviously did not want to come back. He had to come back the next day and sure enough, it was a pipe leaking. He fixed it within half an hour. Six weeks later I discover water and mold under the same faucet. I got the water turned off, then called right away and sent Email and photos to Shirey as their work should be under warranty. I waited for their call during the work week and finally ended up calling them, but they were "too busy" with other projects. They told me they would have Michael work in a visit to assess the problem. After a week, they called again to schedule Michael the following week (18 days after I notified them). I told Shirey that I could see water dripping from the connection to the water supply so I thought it was faulty installation that Michael should repair and that if my existing pipes were the problem that I did not want Michael to do the repairs. I was very clear that planned to hire a plumber to do those repairs. The Shirey manager explained that if my pipes were at fault that I would be charged a $225 call out fee and Michael would do the repairs. I did not agree to those terms. In a followup phone call, she explained that she would drop the $225 call out, but would only send Michael out to my home if I paid a $200 fee up front. Any charges from his visit (at $90 per hour) would be deducted and the remainder refunded to me. Horrible experience! Nothing resolved, mold still grows, faucet inoperable...Will never use Shirey again.
Response from Shirey Home Pro
"We sent our service technician out to install one toilet and two faucets at the client’s home. The client had already removed the old units. Our standard procedure is to replace all the old plumbing that is accessible to insure a leak-free installation on all new plumbing. The client told our technician not to replace the old hoses, stops, and plumbing connecting the new faucets and toilet. She did not want to pay for his time to source the parts, or the cost of the new connectors. When she called to complain that the connection was leaking, we sent the technician back to find out why. He reported that one of the connections from new to old had cracked and he replaced the old cracked end connection at no extra charge, even though it was not a warrantied part that we were responsible to replace. The client called back to complain again several weeks later and told us we needed to come out and replace the parts for free which she had refused to have us replace originally. She told both our project manager and owner she would not pay us for this service. We agreed to come out and make the repair if she would prepay for the additional service which she was demanding. She agreed, so we scheduled the appointment. However, she did not come in to pre-pay for the service as she agreed. We cancelled the appointment. We do not work for free. If she would like to pay us for our services we would still be happy to come and replace the old parts and repair any damage that was caused from the old parts leaking under her cabinet. This is not a warranty service."
Sue H.
Sep 2016
Jessie did a great job getting things done. He was professional, personable and a pleasure to do business with. He has to come back in a week and finish the door as he didn't bring his paint spray gun with him for the door so I was a bit disappointed by that, but he made great use of his time and finished off many other items I needed to take care of.
Marilyn G.
Aug 2016
unknown
Jayadev A.
Aug 2016
wonderfully! on time, good, quick service, cleanup, and a great personality.
Michele V.
Aug 2016
Michael arrived on schedule. He quickly assessed the work to be done (caulking exterior Windows on upper floor). He got the work done in the time he stated.
David R.
Aug 2016
unknown
Orville C.
Aug 2016
It did not go well. I had to make several calls and was promised a "Call Back" because they were having difficulty finding their records of the work they've done for us in the past. Finally, they said they would need to send a technician to look at what was needed and provide an estimate. This would cost $180 which half would be applied to the job when they complete the work. The tech who came June 21 at first stated that they had not done the prior work. I showed him my receipts and completed detailed work orders from 2010 which listed the materials and work done. He then said that person had left Shirey and they no longer did the kind of work done by that tech. He said they would need to replace the window frames completely with modern vinyl materials rather than make repairs. I was satisfied that that would an acceptable solution. I said I wanted to reuse the glass since Shirey had replaced them with current state of the art glass just six years ago. He said he could only make measurements and someone who knew more about windows would provide the estimate. I received a voice mail from Kathleen at Shirey two weeks after the tech visit asking me to call for their estimate. When I called the office the person who answered advised me that Kathleen was on a call "with a potential customer" and would need to call me back. The call back was five days later. Kathleen was unclear about what the work was at first describing replacing doors. When we agreed the work was to replace windows, she began the quote with $3000 at which point I lost my patience with Shirey. I asked if the company had changed ownership because this whole experience was unlike any I had on my many previous jobs by them. (Repair large ceiling beams, remove and restore rotted wood, repair cracked ceiling, install kitchen vent for microwave through ceiling and roof, rebuild kitchen cabinets to accommodate new refrigerator) In all my prior contacts Shirey recognized me as a returning customer. Not this time. All my calls had been promptly returned in the past. This time I had to call several times and call backs were not prompt. Shirey's estimate for the work was over twice the other estimates from window companies I called while waiting for the estimate from Shirey. Kathleen explained that she had only been at Shirey for a few months, didn't know what Shirey had been like in the past as all the office people were new, and the only records she had available were cryptic notes in their computer. She did apologize and ask if she could do anything to satisfy me at this time. I advised her that I no longer felt Shirey was the business I had used in the past and would not use them for this work or any future work. I feel sad that this company that I had been so happy to use in the past has changed so much. I paid the $180 for the estimate and will consider it the cost of losing an old trusted service provider.
Dhana V.
Jul 2016
unknown
Linda S.
Jul 2016
Mike H. was on time, scope out what needed to be done. Then went & plu. supplies & was right work & started. He work the whole 5 hours without stopping. He was very pleasant and answered questions. He did a supper job. Cleaned up after himself. Nice job Mike H.
Frances M.
Jul 2016
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Rob S.
Jul 2016
My experience with Shirey Handyman Service was great. From the front-office to have the appointment scheduled and coordinated to the installation (completed by Mike). The job took 2 days; one day to set the sink and another to silicon and re-install the plumbing. Mike showed up promptly and completed the work in good time. Quality was high. I would use Shirey again in the future!
Linda M.
Jul 2016
unknown
Alexandra J.
Jul 2016
Unprofessional from start to finish! This company operates like a slot machine! Just keep injecting money until the job is done! A very substandard organization with an unprofessional way of doing business. As a first time customer alarm bells rang for me from day one, when they had a problem within their office (a man down), that became the customers problem and they relayed their stresses onto the customer (very unprofessional). I don't need to know their problems only that I booked a job with an estimate 2-3months in advance. So first off I made it very clear as to what my job entailed, garage remodel, book shelves installed into a wall and a storage area above garage sheet rocked. They estimated 4 days and I made it absolutely clear I was working to a budget of $5000, this was mentioned many many times. The estimate was even plainly listed of all the work and made emphasis not to exceed my budget. In hindsight I wished I went with my gut feeling, I should of read the signals, they seemed very evasive every time I mentioned my budget. So, the first day the workman turned up, no communication, no introduction just a clipboard shoved in my face to say sign this! WHAT! So I introduced myself and asked who they were. I said we should discuss what needs to be done before I sign anything, again my budget was discussed, he looked at what needed to be done and I said can this be done within my budget, but the workman said nothing (I so wished I backed off at this point). The workman was such hard work to deal with, I asked a lot of questions, which you should with any professional company or any tradesman that walks across your threshold. Everything I asked was a shrug of the shoulders, no communication whats so ever. So I phoned the office to ask if this was normal and asked if they could relay the information to their worker. There was loads of stress on us as a customer over the next couple of days with such lack of communication. The project manager gets rather defensive if anything negative is said (can't handle such situations) and fails to defuse a situation by just a simple word 'sorry' but if this happened they would be admitting liability and weakness, so this will never happen their end because they're unprofessional and just want more money. There were so many other niggling problems. So the second day the owner shows up, again I asked the question as he looked at my garage can my garage be remodeled for my budget, again very evasive, he said the project manager looks after that. Haha, made me laugh, there was NO project management going on, just me the customer. I'm getting rather concerned at this point as my garage is just a raw shell now and a huge mess. Well, the 4th day came and the garage was still not done as agreed as the money had run out and has already reached $5000. They we're just simply prepared to walk away and leave the job unfinished and in a huge mess, even though this was one of my questions to the owner, 'Do you complete jobs from start to finish and not walk away leaving jobs unfinished?' his reply was yes we complete the jobs. The owner even said to the worker, a level 2 finish on the garage. This never happened! Because this job became a big job, I scrapped the other bookshelf job that they were supposed to do for the budget and let them just concentrate on the garage. Fast forward another 3 days to at least finish the sheet rock off cost an additional $3500! Oh my.... So now we're talking $8500 to sheet rock a garage! That's what these charlatans charged me! So this didn't include the priming or cleaning of the garage floor as agreed. I couldn't believe I had to tell the worker to put my door trim on and windowsill back umpteen times and was reluctant putting them back and made a complete balls of the door trim, it wasn't a complete strip, he joined another 4" piece on the bottom with a gap, a real shoddy job (should of really made him do it again, I've never seen a door frame put on like that, it's a mess). We had to do big clean up and prime the bloody thing ourselves. Their estimates are not worth anything. I have shown all of my 5 neighbors and they all had the same reaction - DISGUST. Yes, I feel I've been terribly robbed for very substandard work for just simple sheet rock in a garage, left in a raw state, not even primed for a whopping $8500! Beware! If you keep adding money to this slot machine company, the work will eventually get done slowly, but at what cost!
Jean W.
Jul 2016
Perfect. Wonderful. Amazing.
Barbara C.
Jun 2016
unknown
Licensing
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FAQ
Shirey Home Pro is currently rated 4.5 overall out of 5.
Shirey Home Pro accepts the following forms of payment: CreditCard
No, Shirey Home Pro does not offer free project estimates.
No, Shirey Home Pro does not offer eco-friendly accreditations.
No, Shirey Home Pro does not offer a senior discount.
No, Shirey Home Pro does not offer emergency services.
No, Shirey Home Pro does not offer warranties.