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Costco

Window Treatments, Carpet Sales and Installation, Eye Care - Optometry,


Services we offer

Furniture, home merchandise store.

Services we don't offer

Food, other Costco merchandise.


Accepted payment methods

American Express
Check

Reviews

4.741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
17%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.5
punctuality
4.7
Showing 1-25 of 41 reviews

Hal R.
06/2017
5.0
window treatments
  + -1 more
Very hard to initially schedule a time or receive call backs but once the time was set up, everything went very well. They had limited product selection but we were able to do all windows but one and the coverings came in much ahead of schedule and installation was very quick and well done. Installation and cordless shades were no upcharge which kept the price down quite a bit.
Description of Work: Choosing, measuring, installing blinds to multiple windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

S. Jerry L.
04/2017
5.0
window treatments
  + -1 more
Both the sales lady and the installers were very professional and the process went very smoothly. My wife loves them!
Description of Work: We ordered new window coverings for 8 windows in our home and had them installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Joan K A.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph S.
06/2016
4.0
window treatments
  + -1 more
unknown
Description of Work: Food

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$25

Robert K.
05/2016
5.0
car tires
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Simon Z.
07/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: I've got an estimate of replacing garage doors. Didn't decide whether to go with them yet, but the price is very competitive and they did what they were supposed to do in a very professional way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy T.
12/2014
5.0
furniture sales, mattresses
  + 0 more
A friend brought it home on the back of the pick, and we put it on the bed, put the old one in his pick up, and took it to the dump, so there was no delivery done. The price is good, but the service isn't big. I bought the mattress a few years back, and it is still good. You have to track down a sales person, they don't exactly have much help there. You are pretty much on your own.
Description of Work: I bought a mattress at Costco.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$400

John and Izumi H.
06/2014
5.0
window treatments
  + -1 more
As usual Costco experience, it provided A+ products and service.
Description of Work: High quality food

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tim I.
10/2011
4.0
replacement windows
  + -1 more
The Costco rep (SRC Windows is the subcontractor for Costco) was punctual, friendly and professional. However, when I called back a week later with my customer reference number to ask about more competitive pricing, the rep had a hard time remembering details and ultimately said he gave me a and quot;best priceand quot;. Unfortunately, Costco was as engaging as Sears, as their follow-up was nonexistent as well. Two days after I decided to go with SIGNATURE WINDOWS, I finally got a follow-up call from Costco with an offer that put them $50 less than the SIGNATURE bid. I did not go with Costco because of their lack of recall and lack of engagement. They are rated very highly in all categories, but their lack of engagement did not inspire confidence to deliver. maybe for somebody else.
Description of Work: Didn't happen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Sara B.
10/2011
2.0
window treatments
  + -1 more
Cheri was very helpful in selecting honeycomb shades and emailed a professional and complete proposal to me immediately. Our meeting ran long because we talked too much about other things, but I didn't really mind. Cheri sent a follow up email that my order would qualify for a quantity discount and that a promotion on the products I was ordering would begin in October, so I sent her an email asking her to quantify the savings for me. I never heard anything back. No email, no phone call. Strange!
Description of Work: I called Costco about window treatments and Cheri from Custom Decorators called back and came out to my home.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0


Carroll H.
07/2011
5.0
car tires
  + -1 more
I just trust them a great deal. Their return policy is very liberal.
Description of Work: I went to Costco yesterday.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Terry S.
06/2011
5.0
hearing aids
  + -1 more
Their philosophy in getting the best equipment for the best price is very good. The equipment that I got, the service and follow up have all been excellent. He was professional and he explained to me everything about different hearing aids. He asked about my feedback and what I thought I wanted. I liked the pricing was below what competition is, but the quality was excellent. He had me come back several times on appointments to hear what I was feeling about the aid and to do adjustments. I can call when I have any questions and he will respond to me.
Description of Work: I got my hearing aid from Costco six months ago. I have been going there for service and adjustments of the hearing aid as well.

Rating CategoryRating out of 5

Yes, I recommend this pro

JERRY D.
09/2010
5.0
replacement windows
  + -1 more
Their contractor did a great job and I have had no problems with them at all.
Description of Work: I purchased Milgard windows through Costco. Costco subcontracted to have the work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

robert M.
12/2009
4.0
optometrist
  + -1 more
The eye exam, lenses and the frame were inexpensive. The manager was very rude to me and so I took my business to another place.
Description of Work: Costco was my optometrist.

Rating CategoryRating out of 5
punctuality
4.0

Yes, I recommend this pro

MARY A J.
06/2009
4.0
pharmacy
  + -1 more
I go to Costco because I think the prices are good. Sometimes I have to wait too long. I don't like when they tell me the prescription will be ready within a certain time and it isn't.
Description of Work: I go to the pharmacy at Costco.

Rating CategoryRating out of 5

Yes, I recommend this pro

Margaret E.
05/2009
5.0
pharmacy
  + -1 more
Their price is good and they have discount programs where we can save some bucks on prescriptions. They do special orders. They have automated details which we can use from home. They contact the doctors for the reason available and they check with the doctors if there is a new prescription needed. They are good with the safety and precautions like if the name of the medicine has been changed or the label is changed or if it looks totally new then they explain that to us.
Description of Work: I buy my medicine from Costco. I use them once in three months.

Rating CategoryRating out of 5

Yes, I recommend this pro

kurt R.
12/2008
4.0
furniture sales, computer sales
  + 0 more
They were very helpful after the purchase and I trust them. I know if anything goes wrong, I can take it back. They have technical support that was able to answer our questions.
Description of Work: We bought our HP computer and couch from them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$899

Matt S.
11/2008
5.0
replacement windows
  + -1 more
Outstanding service. Costco subs the work out to an installation firm, but they're so image-conscious that we were confident that Costco's research of the installers was more thorough than any research we would have done on our own. Installers were prompt, clean, efficient, and courteous. Windows look and function beautifully. Price was far and away the lowest of three bids, and no negotiation required. Highly recommend using Costco.
Description of Work: Replaced all 21 windows in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

wendy F.
10/2008
4.0
carpet installation
  + -1 more
Consultant was very professional, although it took a while to schedule a home consultation. Quality of carpet samples were excellent, although the price was much higher than anticipated.
Description of Work: Carpet installation consultation.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jim M.
07/2006
3.0
carpet installation
  + -1 more
"Design consultant" came to house. Was prompt and measured efficiently. Was not able to bring all the samples we requested but didn't inform us ahead of time, meaning we couldn't actually look at what we wanted. Said he would arrange for missing samples to be delivered in a few days. Finally arrived 2 weeks later, after several follow-up calls and email. Problem likely not with Costco, but be aware that the "design" service is an outside contracted service and that can be a problem, even though Costco stands behind all purchases as always.
Description of Work: Measure basement room for carpet installation. Show samples previously identified during store visit.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

LISA C.
07/2006
5.0
window treatments
  + -1 more
They had a decorator come out and review options with us and measure. Then someone else came out again to remeasure. Installers were great, and the decorator helped getting the styles and colors just right. A bit expensive, but we have a lot of big windows. Overall, they are very lovely.
Description of Work: Whole house window coverings. Brand new home with very large windows. We got the Luminette & Silhuette blinds and they came out beautifully.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

NANCY T.
02/2006
5.0
carpet installation
  + -1 more
They were very prompt. When I called for a bid a salesperson promptly called me back to set up a time to come out. At the time of the install I got a call the night before and they showed up promptly the next day. They also did a follow up call to see how our service was.
Description of Work: They gave us a bid for new carpet, ripped up and disposed of our old carpet and installed new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,345

DIANE L.
06/2005
5.0
carpet installation
  + -1 more
OH, THE OVERALL EXPERIENCE WAS VERY GOOD. THEY CAME TO THE HOUSE EVEN FOR CARPET SELECTION. THEY DID A VERY GOOD JOB AND WERE PRICED WELL TOO. I'M VERY SATISFIED.
Description of Work: THE WORK PERFORMED WAS INSTALLING THE CARPETING IN THE LIVING ROOM AND HALLWAY AND THE PRICE INCLUDES THE CARPETING AS WELL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,012

LYLA D.
05/2005
5.0
car tires
  + -1 more
I WAS VERY SATISFIED WITH THE QUALITY OF WORK THEY GAVE. THEY WERE PROMPT AND POLITE. THEY HELPED ME SELECT TIRES THAT WOULD BE BEST FOR MY NEEDS AND I FELT GOOD ABOUT THE PRICE.
Description of Work: THE WORK I HAD PERFORMED WAS TO PURCHASE AND HAVE MY PURCHASED TIRES INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

STACEY G.
03/2005
4.0
window treatments
  + -1 more
PRICE LISTED INCLUDES INSTALLATION, BUT NOT SALES TAX. ONCE I SUBMITTED THE PAPERWORK TO COSTCO, A DECORATOR CALLED WITHIN A FEW DAYS TO SET UP AN APPOINTMENT FOR THE MEASUREMENTS. WINDOW COVERINGS WERE READY IN ABOUT 4 WEEKS. THEY FIT PERFECT, AND THE COLOR IS AS WE EXPECTED.
Description of Work: 3 HUNTER DOUGLAS APPLAUSE 3/8' SEMI-OPAQUE, TOP-DOWN, BOTTOM-UP SHADES. 1 HUNTER DOUGLAS 2' CHALET WOOD BLIND, 1 HUNTER DOUGLAS 2' SILHOUETTE TRES VUE WITH TOP-DOWN, BOTTOM-UP FUNCTION.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,092
    • 1(current)
    • 2

Contact information

999 Lake Dr Ste 200, Issaquah, WA 98027

www.costco.com

Service hours

Sunday:
10:00 AM - 6:00 AM
Monday:
10:00 AM - 8:30 AM
Tuesday:
10:00 AM - 8:30 AM
Wednesday:
10:00 AM - 8:30 AM
Thursday:
10:00 AM - 8:30 AM
Friday:
10:00 AM - 8:30 AM
Saturday:
9:30 AM - 6:00 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Treatments,
Carpet Sales and Installation,
Eye Care - Optometry,
Windows,
Auto Tires,
Ear Nose & Throat - Hearing Aids,
Pharmacies,
Furniture - Sales,
Computer Sales,
Mattresses,
Heating and Air Conditioning

FAQ

Costco is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 6:00 AM

Monday: 10:00 AM - 8:30 AM

Tuesday: 10:00 AM - 8:30 AM

Wednesday: 10:00 AM - 8:30 AM

Thursday: 10:00 AM - 8:30 AM

Friday: 10:00 AM - 8:30 AM

Saturday: 9:30 AM - 6:00 AM

Costco accepts the following forms of payment: American Express,Check
No, Costco does not offer free project estimates.
No, Costco does not offer eco-friendly accreditations.
No, Costco does not offer a senior discount.
No, Costco does not offer emergency services.
No, Costco does not offer warranties.
Costco offers the following services: Furniture, home merchandise store.
Food, other Costco merchandise.

Contact information

999 Lake Dr Ste 200, Issaquah, WA 98027

www.costco.com

Service hours

Sunday:
10:00 AM - 6:00 AM
Monday:
10:00 AM - 8:30 AM
Tuesday:
10:00 AM - 8:30 AM
Wednesday:
10:00 AM - 8:30 AM
Thursday:
10:00 AM - 8:30 AM
Friday:
10:00 AM - 8:30 AM
Saturday:
9:30 AM - 6:00 AM