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Citywide Carpet Cleaning

Carpet Cleaning, Water & Smoke Damage, Upholstery Cleaning

About us

Specializing in Pet Urine and Odor Removal. Citywide Cleaning Services prides itself in providing Household Cleaning that is thorough, dependable and worry free. We provide high quality service with superior cleaning results. We return your carpet to a fresh and clean condition.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Area Rug Cleaning, Water Damage Cleanup and Pet Stain Removal

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
17%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.8
responsiveness
3.8
punctuality
4.8
Showing 1-6 of 6 reviews

Karen L.
05/2016
1.0
carpet cleaners
  + -1 more
The first time was fine. That is why I purchased the 5 time package. The second time went well. However, after that, I didn't get an answer when I called to make an appointment. I got frustrated and gave up. So, yesterday, I gave it one last try, even though the contract period was up. I expected them to make some sort of arrangement. However, they were not willing to give any leeway, even though they didn't answer my calls when I had tried to set up an appointment. Legally, that have the right. However, I seriously recommend that you do not give these people your business.
Description of Work: I hired them to come clean the upstairs and downstairs, as well as a chair and sofa. That all went well. They sold me a 5 time package.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$500

Cheryl M.
04/2013
4.0
carpet cleaners
  + -1 more
The service was okay. They were prompt and seemed to know what they were doing. I hired them because I had some stains that I wanted to get out. It seemed like they were charging a lot just to get the stains removed. I really called them to just have the stains taken out but they only wanted to do the entire space. I usually clean the carpet myself but I could not get the stains out with my own cleaner. I felt like he was trying to sell me more services since I purchased a discount voucher for the service. In the end, the stains were lightened which is what they said would be the case with the economy service.
Description of Work: I used them for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$130

Alan K.
04/2013
5.0
carpet cleaners
  + -1 more
They did a good job. The service turned out well. The rep did an excellent job. They were on time and were excellent to deal with. They did a great job overall.
Description of Work: They did carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Judy D.
04/2013
5.0
carpet cleaners
  + -1 more
They were prompt and did a good job.
Description of Work: They did some carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Megan J.
04/2013
3.0
carpet cleaners
  + -1 more
They did an okay job. They had to come back out after the initial cleaning. We have used another company that has done a better job. It was also hard to communicate with the man they sent out. They got the carpets clean and did show up on time. The price was also decent.
Description of Work: We used them for carpet cleaning on a rental unit.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


cynthia A.
04/2013
4.0
carpet cleaners
  + -1 more
They did a fine job. They were on time, did the work, and really tried to be careful with the hoses around the stairwell. I noticed that the fibers of the carpet felt plusher after their service. I would call them back for more work.
Description of Work: They did carpet cleaning for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

    Contact information

    700 NW Gillman Blvd 374, Issaquah, WA 98027

    www.citywidesteam.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    Citywide Carpet Cleaning is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: Closed

    Citywide Carpet Cleaning accepts the following forms of payment: Check,MasterCard,Visa
    No, Citywide Carpet Cleaning does not offer free project estimates.
    Yes, Citywide Carpet Cleaning offers eco-friendly accreditations.
    No, Citywide Carpet Cleaning does not offer a senior discount.
    Yes, Citywide Carpet Cleaning offers emergency services.
    No, Citywide Carpet Cleaning does not offer warranties.
    Citywide Carpet Cleaning offers the following services: Carpet Cleaning, Upholstery Cleaning, Area Rug Cleaning, Water Damage Cleanup and Pet Stain Removal

    Contact information

    700 NW Gillman Blvd 374, Issaquah, WA 98027

    www.citywidesteam.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed