NW Septic Services is a small family owned and operated company with more than 12 years of experience. This allows us to maintain a personal relationship with our customers while offering services at an affordable rate. We can handle anything from the inside of your home plumbing, to the end of your drain field, or in other cases, all the way to the sewer main.
Business highlights
10 years of trusted experience
Services we offer
County Inspections for sale or received a letter, sewer camera (video scoping), drain cleaning, minor plumbing, troubleshooting pump alarms, making repairs and replacements, septic pumping, septic and sewer repairs & drain-field repairs.
septic tank, home security systems, sewer cleaning
+ 1 more
Good . Great people
Description of Work: Tanks pumped. Diagnosis warning alarm. Then had the pump replaced at a later date. Also paid for riasers.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Doug H.
06/2017
5.0
septic tank
+ -1 more
Very well!
Description of Work: Septic pumped prior to sale of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susanne G.
12/2016
5.0
septic tank
+ -1 more
NW Septic came out only a few days after we called them. Other companies wanted us to wait weeks. The service technician was prompt, professional and extremely courteous. He completed the work in a timely manner and cleaned everything up nicely. The paperwork was submitted to the county and we had our certification within the week. We highly recommend this company.
Description of Work: We hired NW Septic to service our septic system, and also to certify it for the sale of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
David M.
09/2016
5.0
plumbing
+ -1 more
Provider found the problem and fixed it quickly and efficiently. We have been dealing with this sink problem for a year and he located and corrected it perfectly.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Robin M.
08/2016
5.0
septic tank
+ -1 more
Great communication, timely, personable staff. Just a great experience all the way around. I would not hesitate to use them again.
Description of Work: Pumped and Repaired septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,660
Kelsie J.
07/2016
5.0
septic tank
+ -1 more
Bill was very professional and a HUGE help, he came to our rescue within a couple hours of my phone call, we had another company trying to charge us thousands and sell us stuff we didn't need, Bill was able to fix our pump for a couple hundred dollars vs. over $3,000.00 from another company that was trying to over sell and do a lot more work than was necessary! He was very polite, talked with my husband about our drain field and helped get our septic system back up within a day! I would highly recommend him for anyone needing septic work done!
Description of Work: He fixed our septic pump problem quickly~!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$272
Jim P.
07/2016
5.0
septic tank
+ -1 more
Bill and his team were very responsive and did an excellent job. Also, paperwork was required to be sent to the county for proof of repair and NW Septic Services took care of all that. I really enjoyed all they did for me at an excellent price. thank you Jim
Description of Work: Repaired concrete septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Mitch P.
06/2016
5.0
septic tank
+ -1 more
Derek and Andrew did a great job. Bill the owner was able to meet a quick schedule and they provided outstanding service. I would recommend them for future septic needs.
Description of Work: Provide riser extensions for Septic Tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Stacy F.
06/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: Moved to NW septic contract when Action was bought out by another big company. They jacked up my rates and so I started shopping around. NW was very competitive in their pricing for yearly contracts and so far i am really happy with the service I have received. I had a couple of problems where i needed to call and they were very helpful. Glad I made the switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Catherine Y.
05/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: Cleared main sewer line. Came out very quickly; sent technician day earlier than scheduled due to another client's cancellation. Appreciate that they were proactive about getting my issue resolved quickly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Anthony B.
05/2016
5.0
septic tank, home security systems
+ 0 more
Amazing! We were experiencing issues with a faulty pump and needed it replaced ASAP. I contacted their service on April 27th around 7:30PM. To much surprise, they answered. I explained our issues and that we were waiting on another company that was very slow to respond (over 10 days). That same evening we received a quote from NW Septic Services, however, I wanted to make sure it was accurate. They confirmed that same evening that someone could come out the next morning April 28th at 9AM. They called that morning to confirm they were heading over and provided a quote to do the work that day. The pump was unique and only 2 available in King County, which they were able to secure. They performed and completed the work on April 29th by 2PM. The service, professionalism, and response was truly amazing. We will definitely work with Bill in the future if any need arises. Thanks again!
Description of Work: Septic Pump Replacement & Tank Alert Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,578
Response from No Worries Septic Services LLC
Thank you for the review [Member Name Removed] we truly appreciate it. Word of mouth is a great marketing tool, so when you come across anyone in need of any type of sewer or septic, pass our name & # along. Thank you, have a great day Bill & Terra Smetana
Keith F.
04/2016
5.0
septic tank
+ -1 more
Excellent, see above.
Description of Work: Promptly, within hours of my call, diagnosed the problem and returned with an extremely fair bid. His crew were so quiet and unobtrusive that my family was unaware of their presence. The only trace of the project was a fully functional septic system and freshly raked gravel above the tanks. Thank you.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,750
Margery Y.
03/2016
5.0
septic tank
+ -1 more
Bill arrived on time and got the new risers installed without any issues. It turned out that the outlet baffle and filter in the septic tank were not staying in place so he was able to replace it while he was here. I was happy that he had the necessary replacement on his truck and didn't have to make a return visit.
Description of Work: Bill put 2 risers and a new outlet filter on our septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
Chad P.
02/2016
5.0
septic tank, sewer cleaning, drain cleaning
+ 1 more
They did an excellent job! I would highly recommend using these guys. They know what they are doing and won't nickel and dime you, like FlowHawk did to us at the beginning of this septic problem.
Description of Work: Jetted drain field and extended drain lines to be easily accessible to the surface of the yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,179
Norma Jean P.
01/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: Installed a riser with lid. Very happy with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Meegan N.
01/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: NW Septic went above and beyond helping me with a house that I should have short selled back in 2008 when the market crashed! My last renters ran a marijuana growing operation in the home for 2 years - illegally tampered with the electrical box blowing it off the wall and they completely trashed the inside of the home. I should of just given up there but was afraid of ruining my credit. Come to find out they also ruined the septic system by flooding it with grease. I spent $$ getting the house ready for renting again. Bill thought I might need a completely new system (which I might still need later) but he came up with a solution that he gave a 90% chance of working. He listened to my story, felt compassion and treated me the whole time with complete respect. He even worked on the issue over the weekend. I would not EVER hesitate to use him again and HIGHLY recommend him for ALL future needs to anyone else who has septic problems. He is A+ all the way! I can't express how grateful I am to his company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shannon M.
12/2015
5.0
septic tank
+ -1 more
Bill and his son are fantastic. He came out with short notice and completed all work in a timely professional manner. He is wonderful at communication and great at explaining how things work. Bill even texted back and forth after hours to lock down a schedule which suits my crazy schedule. I HIGHLY recommend Bill and his son for all of your septic needs. We will be customers for life.
Description of Work: Repair of baffle, distribution box, inspection with OSS report and pumping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from No Worries Septic Services LLC
We as a small family owned business appreciate you taking the time to write a review. We not only greatly appreciate your kind words, but pleased to know we were able to help out with your septic needs. Have a wonderful day. NW Septic Services.
Deborah S.
11/2015
5.0
drain cleaning, septic tank, sewer cleaning
+ 1 more
We have two septic systems; one of them backed-up. We had no idea which one it was (we are new to this older home}. They researched county records and explained the status of our septic systems. When I called at 7:00 am the next day, the owner, Bill, remembered me and my situation. Over night I had checked their BBB standing - A+. Bill scheduled an appointment for 12:00 that day. The craftsman arrived on time and went right to work. He dug a small, almost imperceptible, hole. cleared the clog and covered the hole. By 1:00 pm he was done! Problem solved. As it turns out, the professional who did the work was Derek (SP), the son of the owner. As we discussed what had happened to our septic, he actually drew me a picture of our system and explained what happened to cause the clog. It was like sitting down for coffee with a family friend. Do not look any further for a plumbing/septic service. This is it! Honest, professional and reasonable - it does not get any better than this small business. The experience was so good, I requested an estimate for annual servicing.
Description of Work: cleared sewer back-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$146.71
Response from No Worries Septic Services LLC
Thank you kindly {Member's name} for taking the time to create a review. As a small business we look forward to each and every review we receive. I would like to make sure you did receive an estimate on us to come yearly to perform a maintenance. Enjoy the upcoming Holidays just ahead, Terra Smetana (Office Manager)
Lauren M.
08/2015
5.0
septic tank
+ -1 more
I have a complicated property with existing but retired septic systems and we are trying to figure out how to get it ready to build on again. Bill's guidance, and his referrals to other service providers, have been so important in keeping us moving forward on our construction project. He is quick to respond when we call, and shows up when he says he will. He is always happy to let us know when we need something that he can't provide (again, complicated property, requiring lots of different roles), and to refer us to someone else. All of his referrals have also been good. To quote another reviewer, both Bill and his son Derek (sp) have been "reliable, honest, and very fair," as well as just generally good guys. Will definitely hire again.
Description of Work: I don't know how to describe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from No Worries Septic Services LLC
Thank you for taking the time to write up a review. Your business is appreciated and we look forward to working with you again in the future.
Pam J.
08/2015
5.0
drain cleaning, septic tank
+ 0 more
Great service - I called because my septic system was backing up into the shower and bathtub (gross!) and I knew it was clogged, but also that our system's piping was not ideally installed prior to us owning the home. Tim and his crew came out within a couple hours, cleared the clog, and explained clearly why the flow to the septic tank was not very effective. They are going to send me a bid for fixing it and can get started next week. I am so happy that they could come out that quickly and their fee was much less than the prior company we had used. Thank you!
Description of Work: Unclogged a blockage in the septic line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from No Worries Septic Services LLC
Thank you for taking the time to write up a review. Your business is appreciated and we look forward to working with you again in the future.
lisa G.
04/2015
5.0
drain cleaning, septic tank, sewer cleaning
+ 1 more
Bill was extremely professional and explained the septic issues we were having. he also was very straightforward on the pricing and was willing to go step by step to avoid having us pay too much. he provided more than one alternative to the repairs, and was also very honest on how long the repairs would last given that our septic system is older. I would definitely use them again.
Description of Work: inspected tank, and main drain field line.cleared drain field using terralift
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Margo G.
01/2015
5.0
septic tank
+ -1 more
I wish I could give a 10 star rating to this company. After I had my septic tank pumped my drain field pipes needed to be replaced. I like doing business with small family owned companies and NW Septic Services is one of the best I've ever dealt with. Bill came out the next day gave me some estimates depending on what they found once they started digging. His crew came out the next day and I was so impressed with their professionalism. They got here on time and were the kind of guys that I felt like I'd known forever. I had total trust and confidence in them. They were very careful working around my trees and plants with the digging equipment and completely cleaned up the work area including spreading grass seed and raking into the dirt. They were great about explaining and taking pictures of the work they did and I was so happy that the cost turned out to be the lowest estimate. Looking for someone to do this kind of work is daunting for a single woman but Bill and his crew made it all so easy and it was such a relief to deal with a company that was so responsive and honest. I will recommend them to everyone that I can. Thanks again, guys!
Description of Work: Replaced drain field pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Kira G.
01/2015
5.0
septic tank
+ -1 more
Immediately answered my telephone call and was out within three hours to fix our septic problem. He was prompt, professional, and reasonably priced. Would definitely rehire and recommend.
Description of Work: Fixed a broken float on a septic pump basin and inspected my septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Cheryl L.
10/2014
5.0
septic tank
+ -1 more
When I needed my septic system inspected and pumped, I contacted Clean Septic Pumping LLC. They referred me to Bill with NW Septic Services for the inspection. The cost for the services included both inspection and pumping, plus all filing of paperwork with the county. I had to have this done on short notice and I was very happy that they could work me in so quickly! Bill was very polite and professional. He showed up on time and did the work promptly. I agreed to have him do all the filing and paperwork needed for the county. He did that and emailed us everything we needed. It's always nice to find a company who will show up when they say they will, do what they say they'll do, and follow through with things agreed upon even after they get paid. I would highly recommend NW Septic Services to anyone.
Description of Work: Inspection of septic system, pumping, and all filing of paperwork with the county
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Drain Cleaning,
Sewer Cleaning,
Home Security Systems,
Plumbing,
Electrical,
Camera Repair
FAQ
No Worries Septic Services LLC is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 5:00 PM
No Worries Septic Services LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, No Worries Septic Services LLC offers free project estimates.
No, No Worries Septic Services LLC does not offer eco-friendly accreditations.
No, No Worries Septic Services LLC does not offer a senior discount.
No, No Worries Septic Services LLC does not offer emergency services.
No, No Worries Septic Services LLC does not offer warranties.
No Worries Septic Services LLC offers the following services: County Inspections for sale or received a letter, sewer camera (video scoping), drain cleaning, minor plumbing, troubleshooting pump alarms, making repairs and replacements, septic pumping, septic and sewer repairs & drain-field repairs.