Neptune Pool & Spa, Inc.

pool cleaning service

About us

Customer satisfaction is what determines our success, which is why we take a hands-on approach. When interacting with Neptune Pool & Spa, Inc., you'll notice that we're particularly focused on the principles of quality workmanship, timely completion, competitive pricing and integrity in all our business dealings. We combine knowledge and research with our extensive practical experience to ensure a specialized approach for your project needs. Contact us today for a fair and accurate estimate of your project. We look forward to adding you to our long and growing list of happy customers.

Business highlights

26 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.617 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
24%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.6
Showing 1-17 of 17 reviews

Michael A.
08/2022
5.0
Neptune was great. Service guy was on time, fixed my pump issue in one visit, exactly as advertised

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Maryann L.
10/2019
5.0
Attach more hoses for faster refill and. to keep costs down! Steve and assistant were efficient and pleasant. Emptying took such a short time! Steve gave me good instructions for keeping the pool clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Steve M.
06/2019
4.0
Steve quickly and correctly diagnosed an electrical short in one of my spas components. He had it up and running within 30 min.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Eric R.
08/2018
5.0
Steve was very professional and friendly. He was quick to diagnose the issue with my hot tub and was able to order the psrt and have it all fixed in just a few hours time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharman B.
05/2018
4.5
They were very thorough as to what my issues were on the repair and also gave me suggestions on where to buy filters etc at a good cost.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Mike and Mary S.
03/2018
5.0
Great job at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tyler S.
01/2018
5.0
On time and very professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bonnie F.
10/2017
4.5
They did an excellent job installing a new pool heater, filter and controller, although it took a little longer than expected. The system functions really great and we rely on it as we love to swim.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Duane O.
10/2017
5.0
Great guy.....really helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eloise A.
09/2017
4.0
Easy to work with,concerned employees, excellent clean up.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Robert L.
08/2017
5.0
They were on time and he did what he had to do .Very prompt getting out even during busy season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Blayn W.
08/2016
5.0
Replaced the pump; made sure the wiring was correct. Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jannette A.
06/2015
5.0
We are not done yet but determined that the hot tub is fixable and what is wrong. More parts are on the way to get the hot tub working. Neptune certainly knows their hot tubs, even my old system. Steve was not afraid to shimmy under my tight deck to look at the hot tub and even found a rat's net in the foam insulation that he started pulling out. It is pretty extensive as the rat or squirrel was putting in a hotel system. Neptune will be back and I am certain they will fix all the problems with my tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kapil L.
06/2015
3.5
Steve WegeIeben and a helper came on time and cleaned up the hot-tub well and in a timely manner. I'll call Steve again for clean-up jobs.

Rating CategoryRating out of 5
quality
3.5
value
2.5
responsiveness
3.0

Yes, I recommend this pro

jim m.
12/2014
5.0
Great service - very prompt service

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

    Contact information

    7030 220th Street SW, Bay 3, Mountlake Terrace, WA 98043


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    NEPTUPS011NJ
    Trade License Locale
    WA
    Trade License Expiration
    05/09/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    pool cleaning service

    FAQ

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sunday: Closed

    Neptune Pool & Spa, Inc. accepts the following forms of payment: CreditCard
    Yes, Neptune Pool & Spa, Inc. offers free project estimates.
    No, Neptune Pool & Spa, Inc. does not offer eco-friendly accreditations.
    No, Neptune Pool & Spa, Inc. does not offer a senior discount.
    No, Neptune Pool & Spa, Inc. does not offer emergency services.
    No, Neptune Pool & Spa, Inc. does not offer warranties.

    Contact information

    7030 220th Street SW, Bay 3, Mountlake Terrace, WA 98043


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed