Paul Haugen Construction LLC

I contacted several companies for my kitchen remodel and ended up choosing Haugen construction. Paul responded to my house on a Sunday and gave me an estimate for the work. Paul was very professional and polite and did not try any hard sales tactics. Paul gave me an estimate in person and later sent a written estimate for the exact details of the work to be done. Paul's estimate was same amount as the other companies but it was for much more work. Other companies estimated 15,000 for simply countertops and cabinets, while Paul's quote included, much more. I chose Paul because he was local, had a good price and could get the job done faster than any of the other companies. The job ended up taking a little longer than we thought it was estimated but the end product was great. All of the employees who worked at my house were very professional and kept their work area clean at the end of each of the days. At the start of each work day the lead contractor Jarrod asked if everything was looking ok. If I requested changes he had no problems fixing anything that came up without adding money on the estimated cost of the job. I enjoyed working with Paul and his employees and look forward to doing business with them in the future for other projects we have in mind for our home.

Paul came out and is very personable. We really liked him. He was to get back to us with ideas for our kitchen and a starting bid. We were really excited to work with him. Well, Paul never called us back and we never heard from him again. He told us to "bug" him if we didn't hear from him. I told him if you want to do the job you need to contact us. |Long story short we went with Randall Construction who followed through on a bid and worked with us on our design. We are happy with our outcome.

Paul's bid had been a bit higher than we hoped and we choose a lower cost contractor. Before the other contractor started he disappeared and became non-responsive. (Thankfully we had not paid.) We called Paul back and he was gracious. We made a few bid modifications so we had the price we needed. I was very pleased with Paul's ability to work with us. The project started on time and progressed exactly as we had expected for the first several weeks. The only real problem was the quality of Paul's sheet-rock subcontractor. They delayed the project on two occasions by doing shoddy work. In each case Paul quickly inspected the work, completely supported us in our dissatisfaction, and resolved the problems. Paul reports that this sub has been reliable in the past. My belief in Paul stems from his genuine commitment to client satisfaction and his ethical compass that is true as can be. Our foreman, Jerod, is top-notch. Finances were completely ethical. His request for draws and settlement were always appropriate and occurred as work was completed. At no time did I feel I was extended too far in my payments. Importantly, communication was timely, professional and effective. Communication is one of the most important skills for a contractor and this firm did a great job. We are very pleased with our project and will gladly rehire Paul Haugen Construction.

He came in and looked around. It was like a five-minute interview and it was kind of weird. It was like he just decided by looking at my house that he didn’t want to work here because he never came back with an estimate or anything. My husband said that he didn’t like to work this far south. He did come down but I felt like I was beneath him which I was not. He was here on time.

crew was on time each day worked. poor communication between crew & Paul ref. days to work & what was to be completed by date. Quality of work (finishing details- had to closely supervise & redo several poorly done finishes. cat eyes in paint after two coats applied (had painter come back and do 3rd coat), door sill transition 1/8" gap at door moldings (not flush), sheet rock not flush with existing window & door trim (surface 1/8" to 1/2" above trim edges. When question about difference in height, Paul's answer; nothing to worry about, you can twist door & window trim & extra nails to hold. Paul did not want to redo sheet rock to correct botched installation. Found out new water supply pipes were not secured inside walls, when cleaning around shutoff valves (valves & pipe moved 1" back & forth). Had crew chief come back to redo final cleaning ( I placed blue tape at all defects) paint on new tub/shower walls, tape mud in tub & on walls, vanity & cabinet doors not aligned, leak at toilet fittings. I will say this for crew; when here they worked. I would recommend that anyone hiring this company, have some knowledge about construction & basic building practices and keep check to ensure finished detail is good quality. for the price & Angie's rating, was disappointed.

I found him on Angie's List and he is going to start my remodeling work soon. They have been fantastic so far and I have not had any issues with them. It took them a little over a week to get the quote back, which is about what he told me. They answered all of our questions.

Karin and I purchased a two bedroom "cabin" on 1/2 acre in the Lake Limerick Golf Community near Shelton, Washington. This place had been sitting as simply an empty shell for many years and the prior owner had "self contracted" the work that was completed. The interior was just two by fours and unfinished wiring and plumbing before we purchased it but, Karin and I saw something in this place and after discussing it over with a number of different contractors, we found Paul Haugan on Angie,s list. Paul saw what we saw and more. This project was much more than a simple remodeling job, this was a complete renovation. Paul has a crew of seasoned professionals who's talent belie their youth and all aspects of that talent were brought to bear on this project from framing to finish. The final product bears little resemblance to the original structure. From the inside out, for all appearances, this is new construction. Except for some minor issues with the subs, we are extremely happy with the results and would certainly recommend Paul Haugan Construction to anyone looking for help remodeling.

He did a thorough walk through and pointed out many things I hadn't noticed before. He was friendly and professional. Unfortunately, a day or two later Paul apologetically said that he could not meet our time schedule for the work since we wanted to move into the house within a month. It was the busy season for construction and I understood completely. I will not hesitate to get a bid from Paul again for future products since his obvious experience and expertise shone through during our one meeting.

Paul is wonderful to work with and helps ensure your project is as cost effective as possible. He went with us to pick out cabinets and provided very accurate estimates of the materials we needed. The ones we purchased directly -tile backsplash - we had very little leftover and he gave us pointers on each project what to order and was very positive on making things happen. None of this...." Ohhh that's going to be a lot of work". We've done very extensive remodels at an older home so we know the ropes. It's important to have a positive perspective contractor because you're bound to run into things with remodels. It's good to have someone that can think outside of the box. The crew you work with is just as important as the contractor. You have to " live" with them throughout the remodel. Paul's crew is awesome! They gave us great pointers throughout our kitchen remodel...we went with every recommendation they gave. They were punctual, reliable & even did a couple extra things for us after the projects since they were there. Paul hardly charged us anything for the extra items. We felt so comfortable with Paul and his crew we even let them work on the kitchen remodel while we were gone on an overseas trip. Something we have only done one other time with a contractor after years of working with them. We plan to do a project with Paul every summer or every other at the very least. We would strongly recommend using their company. Reliable, efficient (they completed all of our projects in a month!) and cost effective...you can't ask for much more than that!

Paul started off with a home visit to do a walk through and to give us a rough idea if our ideas were realistic. A few days later Paul emailed me a quote, a couple weeks later work began on the first bathroom. We were warned up front that his crew was working on a bigger project the same time our project was going on. Paul and his team were very good at communicating what was going on, what was needed and if work was or was not going to be happening. They coordinated all the permits and inspections with the Town of Steilacoom. The first bathroom was completed in about 3 weeks. Work for the master bath begin immediately the following week and also took about 3 weeks. Once again, Paul and his team were very good at communicating with me through phone calls, texts and emails throughout the project. I left a lot of decisions up to his team and they did a great job listening to what I wanted and delivering. For example, I explained what I was looking for in a tub insert and a shower insert and they provided me with options I would have picked if I had the time to go look. They also picked out beautiful shower doors for that fit perfectly into the theme of the master bath. Paul was great to share his bathroom resources for us to shop around. After the both projects were completed the only thing that we needed someone to come back out and take a look at was a piece of texture that cracked off our ceiling in the master. It was repaired immediately and hasn't been a problem since. On the financial side, nothing was paid for at the time work began, about a week into each project a small deposit was paid and at the completion of each project the balance was paid.

Paul is very easy to work with, and quickly responds to calls/e-mails. The work was completed on budget, and we are very happy with the quality of the work. It did take longer than originally estimated, but overall, a good experience.

They were personable and they knew what they were doing.

We found Paul Haugen Construction on Angie's list. Paul gave us great advice on what we could do and how it would save money. We had already looked at 4 other contractors and were not feeling right about hiring them. Paul and his team are amazing. He would meet us at different vendors to help us pick out what we needed. His team came on time everyday, and cleaned up at the end of each day. Great communication, emailing, calling. He kept saying, he just wanted to make us happy. We are so happy with the results & the time it took to do it. They came in with a team to tear it all out, and everyday they had a team to put it back together. They were finished before the estimated time. The results are beautiful! We now have a beautiful master walk-in shower, 4" tub, granite counter tops, double sinks, heated tiles, remodeled walk in closet, and remodeled main bathroom. I will definitely call Paul Haugen Construction on our next remodel job.

Paul and his crew were absolutely fantastic from start to finish. Paul promptly returned phone calls and emails and went out of his way to meet at my convenience. They were able to begin work immediately and finished well under the estimated completion date. The crew was very experienced, personable, trustworthy, and a pleasure to have around. I felt no hesitation about leaving them at the house while I was out running errands. We were extremely pleased with the final results and have already lined Paul and his crew up to begin a larger renovation project at our new house!

The crew Paul sent out was excellent. They were courteous , professional and very detail oriented. The job did not get finished as fast as we would have liked but the end result was well worth the wait. We were very pleased with the price as well as the quality of the workmanship.

Paul applied two coats of the stain. The entire process took approximately 2 hours. In the year since the application, we've cleaned the sidewalk several times and it looks very good. No more ugly stains! We are quite happy with the results.

We had disagreements with the contractor over the quality of the work on the vanity and granite counter-top.

They could not have been better. They helped to design the space so that the bathroom was roomy and used every inch of space for more storage. Paul, Jerad and crew had worked on our house last year when we remodeled the main bathroom. This was a much more complex space. We needed to find a home for our old bathtub that we had taken out of the old main bathroom. The bathtub was big and beautiful and very heavy so we needed to design a space to accomodate it. We also wanted the bathroom room to look like it belonged in a 1910 house so the tile, cabinets and fixtures were really important to get right. Everyone on the crew understood what we were trying to do, they made great suggestions and treated our house with respect. They were painstaking in making sure that everything was done well. Jerad, Derek and Jannine did a beautiful job on the tile work. They recreated the classic mosiac floor of the turn of the century. It looks fantastic. I would not hesitate to have them work on my house again. They were great to work with. Thank you.

Since I was doing part of the work myself, I was able to schedule Paul and his crew to perform work and supply material when I needed. They removed the supporting wall between the kitchen and living room and install the beam to support the roof. Then I did a bunch of work and they installed the floor (it looks great). I purchased the cabinets from Paul. Paul's advice on how I could do some of the work was invaluable. He and I discussed what needed to be done and whether he or I should do it. I have been very pleased with working with Paul and I would not hesitate to work with him again.

They were very courteous and very good. They said it would take 2 days, but it only took 1 day. They were very speedy. They came in the morning, and they left in the early evening.

Job went well as expected. Some delays here and there, but no major problems causing major delays. Kind of pricey, however, the quality speaks for itself, so it is a balance of sorts.

We recently renovated a home that was built in 1970. Paul gave us advice from the beginning of the process through the end. We found Paul on Angie's list last September. When we started our renovation, we were still living in Wisconsin and contracting the work ourselves. Paul was nice enough to check in on the progress of our home while we had the home insulated, rewired, and a new roof put on. He even checked on the house during an ice storm! We can't say enough good things about Paul and his team!

1. 2/05/12 initial contact 2. 2/06/12 estimate by email 3. customer told approximate starting time would be 3-4 weeks 4. client contacted Haugen Construction (HC) after 2 weeks confirming still on calendar 5. response from HC was 'yes' 6. as of April 23, 2012 no contact by HC to schedule job

Paul Haugen and his workers do most excellent work! Everybody that worked for him was great to have around. His construction crew leader (Jerod) was very knowledgeable and conscientious. All work was done as quickly and cleanly as possible. The flooring installation was done by Northwest Floor Covering (Ron Willhoite) and was done with utmost professionalism and attention to detail. The entire project took 2 weeks from demolition to trim installation.

Overall we were pleased with their work and their professionalism. It did take a day longer than originally estimated, but we'd rather have a quality finished product than a rushed job. They arrived on a Monday holiday, worked all day, returned Tuesday, Wednesday and Thursday, working diligently each day to complete the job. By Friday we were showering again.