We had Terris Hanenburg performing our home inspection and he missed a lot of things (like chips in windows and cracks in walls). Also, the report that he sent us was confusing. There was no indication of what problem could arise if the issue wasn't fixed or how severe the various issues were. It was a long report that if you're not an inspector doesn't really mean much. The biggest problem, is that we are now selling our home and the buyers inspectors discovered pipes from an oil tank. So we are now responsible for paying to decommission this oil tank (1000$) and we had no mention of this at all in our inspection. Clearly he did not do a good job and we are paying for it now. I would never hire this company again.
Description of Work: Home inspection on a home purchase
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$350
Amy C.
01/2013
5.0
home inspection
+ -1 more
It was a very big house so the cost was reasonable. He also impressed me that he took pictures at the home we sold. His report was about sixty pages long with explanations. He was very professional and thorough.
Description of Work: I used Insite Inspection for home inspection in August.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Katrina P.
11/2011
5.0
home inspection
+ -1 more
Overall - responded to me in 24 hours and was out inspecting very quickly.
Description of Work: Buying a new house - great report - every inch of the house, inside and out, checked out. Excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
JAMIE C.
09/2008
5.0
home inspection
+ -1 more
Jeff returned my phone call quickly and was able to schedule within a week. He was very prompt and professional. Inspection report was completed and returned to us within a few days.
Description of Work: Jeff performed a home inspection for us as part of a company relocation. We did not have to pay for the service ourselves.
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Service Categories
Home inspection
FAQ
Insite Inspection is currently rated 4 overall out of 5.
Insite Inspection accepts the following forms of payment: Check,MasterCard,Visa