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Computer Support on Wheels

Computer Repair

About us

You have an attorney, accountant, and doctor you turn to for help… but do you have a Computer Technician? Why risk your business or home computers when you have a problem? Now there is a solution … call Computer Support on Wheels! Professional and Experienced Computer Technicians with real world solutions. We come to you. And there is never a travel charge. > Mobile Computer Support > Over 25 years experience > Dependable and Professional > No charge for travel time! Serving Pierce, Kitsap, King, Mason, and Thurston counties.

Business highlights

20 years of trusted experience

Services we offer

> Installation, upgrading, maintenance and troubleshooting of PCs, notebooks, and servers > Cleaning and optimization of computers for maximum performance > Virus and spyware removal and prevention > Software and hardware installations and upgrades > Setting up data backup systems to protect valuable files > Wired and wireless network installation and support > DSL/Cable internet setup and configuration > Quarterly scheduled check-ups and maintenance


Accepted payment methods

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Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-16 of 16 reviews

Rose L.
06/2020
5.0
computer repair
  + -1 more
Always a "Class A"! Super dependable.
Description of Work: Remote Technical support; Always available with expertise. And I now live in Florida (Tampa). Moved from Tacoma, WA. He helps as well to find an inexpensive product if you'll need on. He's dependable, professional, credible and has consider to be a friend because of the care he provides.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jon S.
08/2018
5.0
computer repair
  + -1 more
Excellent service . On time and very efficient
Description of Work: Computer IT eork

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Justin P.
07/2018
5.0
computer repair
  + -1 more
Fantastic! Great work, good prices, honest guy!
Description of Work: Computer needed complete over haul due to virus/malware etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon S.
08/2017
5.0
computer repair
  + -1 more
excellent service; I will have him back
Description of Work: laptop, internet, fax machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Denise V.
04/2017
5.0
computer repair
  + -1 more
He was punctual, responsive and I felt totally OK having him go through my computer files--he lets you look over his shoulder, asks questions, gives advice.
Description of Work: Computer clean-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

GISELA P.
01/2017
5.0
computer repair
  + -1 more
All work was performed as requested and Tod addressed other issues we did not know we had based on his knowledge of what his other clients are experiencing at that time.
Description of Work: Set up new printer and network with other work stations. General computer clean up to include trouble shoot security software,outlook and internet issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.5

Patty D.
01/2017
5.0
computer repair
  + -1 more
Great. When he was done, it was done. No comebacks.
Description of Work: Anything that has to do with networking of computers and computers themselves, Tod is the best I have dealt with. Honest, timely, free advice....I would never hire anyone else. He is the best

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kathleen M.
12/2016
5.0
computer repair
  + -1 more
Great! He didn't charge us for all the time he actually spent helping us, and we had a follow-up call later for which he did not bill us. Very kind and generous.
Description of Work: We had a list of issues we were unable to fix ourselves. Our wifi network was not functioning well, and we had some software issues, wireless printing setup, etc. Tod had been recommended by others we knew who had used his expertise, so we called him and he arranged a convenient time for both my husband and I to be home. We was wonderful! Very knowledgeable and professional, but with a warm personality and a great way of simplifying things for a non-tech person to understand. He's our new best friend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

William T.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I was trying to use Turbo Tax and had error message stating that Arial and Verdana fonts were needed. What happened to them was a mystery. Rep downloaded them and did a general clean-up of files. Great Job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Barbara F.
03/2015
5.0
computer repair
  + -1 more
Tod took care of everything very well.
Description of Work: Having problems i.e. malware, phishing, etc which frequently made our PC's (at least Ken's) non useable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Denise R.
03/2014
5.0
computer repair
  + -1 more
My husbands computer at home became locked in a mixed up registry problem, all programs wanted to open as Media Center....blah, blah, blah. I had my husband call Tod since I had used him several times for my office computers as well as my own laptop. Tod picked up the computer at my office in Gig Harbor, took it back to his shop and a couple of days later brought it back to me, working like new and clean of all viruses. He also repaired whatever was preventing the computer from recognizing the external hard drive we have. His service is always professional and thorough. Generous with his time and thoughtfully reasonable in his pricing of services. I would, and have, recommended Tod to friends and business associates without hesitation.
Description of Work: Cleaned away viruses, fixed registry problem, installed updates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David L.
02/2014
5.0
computer repair
  + -1 more
Called Tod out two different times with multiple little things needing fixed; I also need instructions on how to do many things computer was asking. He fixed everything quickly, talked in laymans language show I could understand, very personable & professional, also available on fairly short notice (much shorter notice than other companies I have used in the past, like Geek Squad), very reasonable fees. HIGHLY recommend this company and its owner Tod.
Description of Work: has fixed problems with my computer two different times

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gary C.
01/2014
5.0
computer repair
  + -1 more
My computer was incredibly slow. Tod returned my call quickly and scheduled an appointment for the next day (a Saturday). He had to come out to Fox Island, but didn't charge travel time. He arrived with driver updates to install, cleaned out unused programs, ran bug scans (and found some), installed malware and helped me install a better antivirus program than I was using. He had me at his side for all this, giving me the tools to do it myself if I need to. My computer is now as fast as it was fresh out of the box. He is definitely the person I'll call for future computer problems.
Description of Work: Complete computer clean-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Patricia C.
01/2013
5.0
computer repair
  + -1 more
Tod truly is a 24/7 personal computer repair specialist. He figured out my problem and found a work around so I could get my old laptop running perfectly. I will definitely call him again.
Description of Work: Laptop repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michelle S.
01/2013
5.0
computer repair
  + -1 more
It went great. Very pleasant and knowledgeable on the phone.
Description of Work: Turns out my problem was with Comcast internet services and not my computer. They were wonderful on the phone and helped me determine that my problem was NOT my computer. Saved me a ton of money. I would call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C G.
06/2011
5.0
computer repair
  + -1 more
He is very good. He comes to your house and he fixes all your problems. He really is 24/7 computer person. If you email or call him he will get back to you promptly and he will do whatever he can to help you.
Description of Work: He repairs all our computer issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3110 Judson St PMB 86, Gig Harbor, WA 98335

    http://www.computersupportonwheels.com

    Service hours

    Sunday:
    9:00 PM - 7:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 PM - 7:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Computer Support on Wheels is currently rated 5 overall out of 5.

    Sunday: 9:00 PM - 7:00 PM

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 PM - 7:00 PM

    Computer Support on Wheels accepts the following forms of payment: Check
    No, Computer Support on Wheels does not offer free project estimates.
    No, Computer Support on Wheels does not offer eco-friendly accreditations.
    No, Computer Support on Wheels does not offer a senior discount.
    No, Computer Support on Wheels does not offer emergency services.
    No, Computer Support on Wheels does not offer warranties.
    Computer Support on Wheels offers the following services: > Installation, upgrading, maintenance and troubleshooting of PCs, notebooks, and servers > Cleaning and optimization of computers for maximum performance > Virus and spyware removal and prevention > Software and hardware installations and upgrades > Setting up data backup systems to protect valuable files > Wired and wireless network installation and support > DSL/Cable internet setup and configuration > Quarterly scheduled check-ups and maintenance

    Contact information

    3110 Judson St PMB 86, Gig Harbor, WA 98335

    http://www.computersupportonwheels.com

    Service hours

    Sunday:
    9:00 PM - 7:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 PM - 7:00 PM