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SULLIVAN PLUMBING INC

Plumbing, Home Healthcare - Disability Equipment & Services, Drain Cleaning,

About us

12 EMPLOYEES.

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

DRAIN CLEANING & HIGH PRESSURE WATER JET CLEANING, LEAK DETECTION, SEWER INSPECTIONS, WATER & SEWER LINE REPLACEMENT, GAS PIPING, WATER HEATERS, BATHROOM & KITCHEN REMODELING, KIDNEY DIALYSIS EQUIPMENT INSTALLATION, WATER FILTRATION, BACK FLOW PREVENTION, FAUCET & TOLIET REPAIRS & REPLACEMENT, GARBAGE DISPOSALS, ROOT KILLER FOR DRAINS, PLUMBING FIXTURES & ACCESSORIES FOR ELDERLY & HANDICAP.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
50%
2
25%
1
0%


Rating CategoryRating out of 5
quality
2.8
value
3.7
professionalism
4.0
responsiveness
4.3
punctuality
4.0
Showing 1-4 of 4 reviews

Alan H.
07/2012
5.0
plumbing
  + -1 more
They just do top quality work. I pay a little bit more for it, but I know what I am getting, I am getting good quality work. They are the only plumbing company that I use. They were able to come out within 15 or 20 minutes to assess the situation for the last job I used them. They were able to help clean up, but they could not fix the situation because they are not appliance people, but they were able to help clean things up, get things taken care of and get me in the right direction. They are the only company I will ever use and I highly recommend them to others.
Description of Work: I use Sullivan Plumbing Inc. for plumbing services. The last time I used them was for my rental property because there was a water leak on my washer and dryer combo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from SULLIVAN PLUMBING INC
Member, Thank you for your kind words. We appreciate the work you have given us and will continue to provide quality service. If you do run into any problems with our work or pricing, please feel free to call our office and we will make it right.

johanna M.
02/2012
3.0
plumbing
  + -1 more
see above
Description of Work: The ywere the company I went with to compleatly up date the plumming,water heater ect to a older home I bought In 2002 They were the best price , but everything that was done leaked, They did keep comming back to fix it. And when I say everything leaked I do mean everything,sinks, toilet, tub,shower water heater, dishwasher , faucets there was not one thing that they replaced that I did not have to call them back out on. The workmen were very nice, the company was nice and the price was the best, but the work wasnt.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from SULLIVAN PLUMBING INC
I am sorry for the problems you had with our company in 2003. I looked back in our records and show no call backs on any work. We do stand behind our service and parts. Unfortunately with this project being ten years ago I cannot fix it. Please give us another shot and we will make it right!

donald H.
09/2011
3.0
plumbing
  + -1 more
They gave us a bid to fix a leak...Said 250...came to fix it,and did...but then said there was another leak next to it..and charged for a second trip even tho they were here...charged like they made 2 trips..But, they were already here..BAD NEWS
Description of Work: He fixed the leak for 250.00 BUT found a second leak { he said } right next to it. And charged for second trip even tho they were here and it took them 15 minutes..LOOK OUT FOR THIER PRICING !! I feel we were ripped off...

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$473.02

Response from SULLIVAN PLUMBING INC
Member, I understand your frustrations. We should have not charged for the second trip fee. Not putting eyes on the project I cannot tell you if our pricing was abnormal. I wish you would have called the shop if you felt like we were overcharging. The impression we like to leave with customers is not this. I am sorry.

Susan K.
12/2008
2.0
plumbing
  + -1 more
When the plumber called to say he was running late, my husband lined up everything and set the faucet to save the plumber time. It took the plumber less than 45 minutes to complete the job. The bill was $994.57! He noted on the bill, "No leaks at the time of service." When we ran the dishwasher it leaked well over 2 gallons during the washing.
Description of Work: We were doing a full kitchen remodel and Sullivan was hired to install the faucet, under the sink plumbing (the sink was set by the tile person), reinstall the disposal and dishwasher. We provided the sink, faucet, disposal and dishwasher. We have done business with this company for over 20 years with our rentals. We trusted that we could call them up and they would do the job at a fair price.

Rating CategoryRating out of 5
quality
2.0
punctuality
3.0

$994.47

Response from SULLIVAN PLUMBING INC
Member, I remember our phone conversation about this project. Unfortunately I did not handle the situtation as I should have. You were (are) an unhappy customer and I should have worked harder to make it right. I apologize for this and if you ever allow us back in your home I will make it right! I am sorry for the way I left this situation.

    Contact information

    5040 PACIFIC HWY, Ferndale, WA 98248

    www.sullivanplumbing.net

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Home Healthcare - Disability Equipment & Services,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Kitchen and Bath Remodeling,
    Water Heaters

    FAQ

    SULLIVAN PLUMBING INC is currently rated 3.3 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 12:00 AM - 11:30 PM

    SULLIVAN PLUMBING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, SULLIVAN PLUMBING INC does not offer free project estimates.
    Yes, SULLIVAN PLUMBING INC offers eco-friendly accreditations.
    No, SULLIVAN PLUMBING INC does not offer a senior discount.
    Yes, SULLIVAN PLUMBING INC offers emergency services.
    Yes, SULLIVAN PLUMBING INC offers warranties.
    SULLIVAN PLUMBING INC offers the following services: DRAIN CLEANING & HIGH PRESSURE WATER JET CLEANING, LEAK DETECTION, SEWER INSPECTIONS, WATER & SEWER LINE REPLACEMENT, GAS PIPING, WATER HEATERS, BATHROOM & KITCHEN REMODELING, KIDNEY DIALYSIS EQUIPMENT INSTALLATION, WATER FILTRATION, BACK FLOW PREVENTION, FAUCET & TOLIET REPAIRS & REPLACEMENT, GARBAGE DISPOSALS, ROOT KILLER FOR DRAINS, PLUMBING FIXTURES & ACCESSORIES FOR ELDERLY & HANDICAP.

    Contact information

    5040 PACIFIC HWY, Ferndale, WA 98248

    www.sullivanplumbing.net

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    12:00 AM - 11:30 PM