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Sears Home Improvement - Federal Way

Home Warranties, Auto Service, Dryer Vent Cleaning,


Services we offer

Warranty company.

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
3.5
professionalism
3.7
responsiveness
3.3
punctuality
3.3
Showing 1-6 of 6 reviews

Barry F.
04/2017
4.0
appliance repair
  + -1 more
Technician was professional and informative. Dryer fixed and working when technician left. Make sure to use the Angie's list coupon. The labor cost is addition to a diagnostic fee ($79.00,) is to high but if you want it fixed that is what you have to pay. Changing a fuse is simple and easy, but the manufacture puts the fuse in a place which a novice would not know where to look for it , and the Dryer instruction manual told me what the problem was, but did not tell me where the fuse was located on the Dryer. Thanks Kenmore!
Description of Work: Dryer not working. Service requested: DCS not Heating. Technician Comments (on final receipt): Replaced Thermal Fuse, instructed member to clean vents in wall to outside or it will blow fuse again. The Bill: Diagnostic Fee: $79.00, Thermal Fuse: $90.00, Angie's List coupon discount: -$33.00, Tax on Labor: $12.84. Total Labor: $148.04 (This was for a 30 minute job) Really!! Parts Required: Sub Fuse-Thrml 26 110 WP3392519 Qty 1: $24.24 (part cost on Sears Parts Direct: $12.31), Angie's List coupon discount: -$4.85, Tax on Parts: $1.84, Total Parts; $21.23. Original Estimate; $169.27 (no estimate was give either verbally or written to me the customer). Grand Total; $169.27

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$169.27

Susan H.
05/2016
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Claudia P.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: I've been using the automotive repair shop at Sear for several years. More satisfied with service and personnel then at Ford dealers.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jean or Arnie B.
05/2015
5.0
home warranty companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Titania C.
09/2013
5.0
auto repair
  + -1 more
It went smooth. While I take my Dodge Caravan (still under warranty and all), I take my Dodge Neon (paid off and not under warranty, lol) to Sears for maintenance. They met with me when I pulled up, took my car and it no time I was taken care of.
Description of Work: Oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Glen S.
05/2012
1.0
home warranty companies
  + -1 more
They are terrible. The serviceman was great, but the service was horrible. The scheduling and getting them home was bad.
Description of Work: Sears Home Improvement – Federal Way repaired my stove. They replaced a burnt wire.

Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information


    Service hours

    Sunday:
    10:00 AM - 9:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Warranties,
    Auto Service,
    Dryer Vent Cleaning,
    Appliance Repair

    FAQ

    Sears Home Improvement - Federal Way is currently rated 4.2 overall out of 5.

    Sunday: 10:00 AM - 9:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, Sears Home Improvement - Federal Way does not offer free project estimates.
    No, Sears Home Improvement - Federal Way does not offer eco-friendly accreditations.
    No, Sears Home Improvement - Federal Way does not offer a senior discount.
    No, Sears Home Improvement - Federal Way does not offer emergency services.
    No, Sears Home Improvement - Federal Way does not offer warranties.
    Sears Home Improvement - Federal Way offers the following services: Warranty company.

    Contact information


    Service hours

    Sunday:
    10:00 AM - 9:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM