Rain Pros Inc

Lawn Irrigation, Drain Pipe Installation, Basement Waterproofing,

About us

Rain Pros is Puget Sounds premier full-service drainage and sprinkler company, with a reputation of unmatched customer service and exceptional quality. Our professionals have years of experience in drainage and irrigation installation, repair and maintenance. We are very proud to be growing company and leader in each of our fields. For bid requests regarding the installation of a new sprinkler or drainage system please email our general manager (Joel@RainPros.com). For drainge repair and inspection requests please contact our service coordinator at (253) 678-7111, additionally you can email- customerservice@rainpros.com to immediately cue for with our service department. *Please note that due to overwhelming demand we are not able to accept new sprinkler repair clients at this time.

Business highlights

18 years of trusted experience
Family Owned & Operated

Services we offer

Foundation, crawlspace drainage, landscape and downspout drainage installation and service. Landscape irrigation installation and service. Retaining walls, patio design and installation. Drainage: Storm drainpipe blockage, hydro jetting, mechanical snaking, video drain inspection, color camera video inspection, vapor barrier repair, french drains. Internal Channel drain, Basement channel drains, crawlspace drains, sump pump installand track drains. Hardscaping and Pavers: Repairs and Installation Sprinklers: In-ground wifi based systems, well based systems, lake/pump based systems, rain collection with auto refill options. Install, annual maintenance and repairs

Services we don't offer

Window waterproofing, residential landscape maintenance & gutter repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.9407 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 76-407 of 407 reviews

Gretchen C.
03/2018
5.0
drain pipe
  + -1 more
Rain Pros are fantastic. Josh came out and took a look at what was going on, came up with a resolution and gave me a quote the same day. I called him that evening and Josh had his crew out the next day. They installed a dry well for the gutter run off on one side of the house and installed a different system of drainage for the other. The crew that did the work were terrific. They were thorough, efficient and swept up and cleaned after the job was completed.
Description of Work: resolving rain gutter drainage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric F.
01/2018
5.0
wells, drain pipe
  + 0 more
Outstanding service. Performed quickly good price great communication. Would definitely hire again.
Description of Work: Installed a sump pump and ran drain lines from basement to road drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neal D.
12/2017
5.0
sewer cleaning
  + -1 more
They snaked and jetted the catch basins and storm drain as requested. Work was completed and the line was cleared.
Description of Work: Mud and debris needed to be cleared from catch basins and the storm drain under my driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

James P.
11/2017
3.0
drain pipe
  + -1 more
If you are looking for a company that provides good customer service this is not it. Often takes the owner a week or more to return a call. If you try to reach him when the job is in progress, he calls the site supervisor, but does not return your call. He had me pay is workers in place of being present at time of completion. t
Description of Work: Reroute storm drain.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$2,500

Response from Rain Pros Inc
We worked through this process over the course of 4 months, at some busy times when informed the project was more than a month away some calls were slow to be returned. Also, when starting each job we introduce the client to their foreman and explain that they are their best resource regarding decisions that require quick responses. The owner and estimator are regularly driving between appointments and in meetings when not driving. We are glad the project was done on time and without any change orders. We regret that the client felt that the communication was insufficient. We always review our practices when receiving reviews that are anything less than great. Additionally, we have reached out to do what we can to make this right. Its a common response we give but its no less true now. We know we will never be perfect, it doesn't stop us from trying. And when we make mistakes we do everything in our power to redeem ourselves in the eyes of the client.

Shawn B.
11/2017
5.0
lawn service
  + -1 more
Great! They worked very hard removing all the moss by thatching and then reseeded the lawn, then put down peat moss on top. They hauled away a huge amount of thatch and moss. It was labor intensive, and I was happy with the results and the cost.
Description of Work: Thatching, moss removal, reseeding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Steven S.
10/2017
5.0
irrigation systems
  + -1 more
Extended to street. Came per agreed time. H not been done since house built in 1969. Major blockage. Runs freely now. Tested with last big rain storm.
Description of Work: Cleaned out underground roof gutter/ drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Franklin M.
10/2017
5.0
drain cleaning
  + -1 more
I purchased an Angie's List Deal for six hours of labor (two people for 3 hours) to open the drains for $269. Rain Pros contacted shortly after I made the purchased, scheduled the work, and showed up on time. They got all of the drains working, and did it within the allotted 3 hours. (There was no attempt to up-sell me.) They were efficient, courteous, and competent.
Description of Work: French drains taking water from my downspouts were plugged and had not been worked on since my house was built in 1968.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew P.
10/2017
5.0
irrigation systems
  + -1 more
Re-routed roof drainage to new drain pipe.
Description of Work: Roof drain pipe inspected

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy R.
10/2017
5.0
drain pipe
  + -1 more
We had a cracked pipe that a root had grown into. Rain Pros did not have the piping material needed to repair on the first visit, so they set an appointment to return the following week. They came back and performed all the work necessary in the time frame they estimated at the beginning. They also offered suggestions on how to keep the drain working in the future at it's optimum. Very happy with their service.
Description of Work: The drain in our driveway was not working properly, so we hired Rain Pro to determine the issue and resolve. We had a cracked pipe that a root had grown in to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Ken K.
10/2017
5.0
irrigation systems
  + -1 more
REALLY TOP NOTCH. This company is the best, I would highly recommend their service, their follow through and their knowledge. Thanks again!!
Description of Work: Top Notch Leak detection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

CAROL B.
09/2017
5.0
drain pipe, drain cleaning
  + 0 more
The guys were prompt and efficient. They cleaned out the drains on three buildings on site (house, shop and garage) and made sure the drains were clear and free of roots. They showed me how the drainage systems on our new property were laid out and we also discovered that many of them were installed incorrectly (which explained why our lawn was nothing but a swamp for several months). They patiently answered all my questions and I was confident enough to ask the company for a bid for future work to correct the drainage issues we are having.
Description of Work: I purchased an Angie's list deal for roof-drain deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Scott B.
09/2017
1.0
irrigation systems
  + -1 more
At the time of service I thought they did a good job because they said the sprinkler heads covering my front lawn were not the best for my lawn and their technician insisted on replacing them with "better ones" according to him. I took his advice and then within a few weeks my front lawn that has been lush and green for many years turned brown and died. Almost half of my front lawn has been dead for about 5 months now. I called Rain Pros to come back and they put new sprinkler heads on (for the 2nd time) but it was too little too late. It took them weeks to return my many calls and finally come to my house. They sprinkled some grass seed on my lawn but it didn't help. My advice - If you have a nice lawn and want to keep it that way, hire someone else!
Description of Work: Test sprinklers in Spring and they replaced a few sprinkler heads

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$130

Response from Rain Pros Inc
This is a case of communication error. Our technicians verbally advised him and made a note on his hard copy invoice that was left behind at the end of the service call noting that his spring settings would not be sufficient for peak summer sun. We did a follow up stop at no cost, made additional changes and reminded him that his soil could not hold up to every other day watering. Even through this, we have offered to do a fall aeration and overseeding and he has graciously let us make it up to him for the slow responses he received. Mistakes will occur, but we always offer to make it right.

Don M.
09/2017
4.0
irrigation systems
  + -1 more
Some drains were cleared. Some were not. I asked for a call back on a bid to correct or install new drains - never heard back. On one drain, screws were left in the driveway that could have caused a flat tire.
Description of Work: Landscape cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Bryce B.
09/2017
5.0
irrigation systems
  + -1 more
Showed up on time, went the extra mile, stayed longer than hired for to finish the job. Great team.
Description of Work: Checked plugged drains, verified outflow locations, cleaned drains/basins. Jetted where possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Chris Y.
09/2017
5.0
irrigation systems, drain pipe
  + 0 more
They first tried to clean up the old drain system, but it was clear that the old system would not work. They then dug out a new drain system and works fine. Good guys and good job.
Description of Work: drain line from gutter spout

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Justin M.
09/2017
5.0
irrigation systems
  + -1 more
Overall outstanding service by Rain Pros coming from a particularly picky customer. Josh Dessenko with Rain Pros was the first company I could get a timely response from. He was extremely knowledgeable, professional, and did a great job selling me on their system. I didn't feel the need to look at further companies. The other 5 members of their team I have met have been equally impressive as well. The installation took 1.5 days. Initially I was scared by the amount of destruction on the yard, but what can you expect from a buried system. I couldn't handle the heat, so I left them to do the job they set out to do without interference from me. They cleaned up great and one week later, it was impossible to tell that they were even there. Josh did the estimate and was there the morning of the installation to lay out the sprinkler head locations. His team then took over from there. From my research, they use the absolute top of the line Rachio Wifi system controller and Hunter Pro Spray heads which was another selling point for me. I can't even begin to tell you all the pros of this system and the ease of use. I can't imagine switching to something else. I've had some trouble getting them on the phone. However, Josh or Jason were always very quick to return calls or emails within a day. I do not hold that against them as I'm sure they were busy. The results were...My lawn looked like a golf course for about 3 months. After the 3rd month, I noticed 3 spots that were dying and then finally died completely. I measured the water fall in those areas and it turns out that they were only receiving 1/4 of the water the other areas were receiving. In less than 5 days after I sent them an email they had a cancellation and the Rain Pros team came to take a look. They agreed there was a problem and in 1 hour they installed 2 additional heads and replaced two other nozzles with more powerful ones. I fully expected to pay for this service, but the additional work completed 5 months after the initial installation was under warranty. I didn't pay a cent. Needless to say I was even more impressed. They will continue to get any follow on services. Great Job!
Description of Work: 4 Zone Lawn / Plant Bed Irrigation Installation approximately 2,000 sq. ft of space.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Scott B.
08/2017
5.0
irrigation systems, drain pipe
  + 0 more
The crew worked hard and while the sprinkler repair became more difficult than expected they worked hard to make it work right.
Description of Work: Sprinkler repair and drain spout clearing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jim M.
08/2017
5.0
irrigation systems, drain cleaning
  + 0 more
It went well. Rain Pros responded the day after I bought the deal and were available so I picked my day. Sean and John arrived within the first 45 minutes of the 4 hour window. They introduced themselves and got started. The worked was completed as described above. They patched the holes, replaced the dirt, and spread the barking. It looks better now than it did before. They also cleaned out the catch basin. Sean was even clipped a few blackberry vines in my rose bushes. Both Sean and John were pleasant and professional.
Description of Work: Drain inspection which included running water down each drain then jetting water through them or snaking as needed. I had a clog somewhere and they methodically determined where it was by digging and exposing a small section of piping then drilling a small hole to see if the water was collecting. After 3 holes they determined the clog was at the far end of my yard. They installed a pop-up emitter. Hopefully this will solve the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Ronald C.
08/2017
5.0
gutter repair
  + -1 more
They were very friendly. They did what I needed, but they said that the deal I bought was not what needed to be done. They only took about an hour and left a bill for less than the deal was anyway! They told me to get a refund from Angie's list, which I did.
Description of Work: I bought a deal for $269 for 6 Hours of Downspout or French Drain Clearing, Repair and Inspection Including Root Treatment.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Randel H.
08/2017
5.0
drain pipe, drain cleaning
  + 0 more
I was very happy with the crew that was sent out. While they were able to fix some of the drains, there were some that they were not able to fix (drain collapsed under driveway) with simple cleaning. I am working with them now to solve the problem (will require a new drain line to be installed).
Description of Work: The underground drains from my gutters had clogged. They were hire to clean and repair the drains if possible. If not possible to repair the rains, then identify and price the cost of repairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn E.
08/2017
5.0
irrigation systems
  + -1 more
They couldn't unclog one. Had the give me an estimate to rerun one. Seemed high. Checking with other companies.
Description of Work: I had Rain Pro come out to check and clean out the down spouts. I used the coupon through Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Steven G.
08/2017
5.0
gutter repair, irrigation systems, drain pipe
  + 1 more
Excellent, they were professional, friendly, and eager to do extra work without additional cost. They spent a lot of time on two of the downspouts coming down from the roof gutters, digging out the french drains and opening them up. They went around and cleaned and inspected the rest of the downspouts. Then they offered for no additional cost to clean the gutters, which was nice of them. But, I had a guy coming the following Monday to clean the windows and gutters, so I was good.
Description of Work: Clean downspout drains, 2 were clogged, and they opened them up. They also went and checked the other downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Jeanne L.
08/2017
5.0
irrigation systems
  + -1 more
It was fast, easy, and inexpensive.
Description of Work: fixed a PVC pipe on my sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAM O.
07/2017
5.0
irrigation systems
  + -1 more
Wonderful. The crew was very professional. Went over the yard with me asking what areas needed to be watered. Plants had grown, been added, and moved. Made sure all sprinkler heads were working, all zones were getting water. Extremely pleased with the service.
Description of Work: Sprinkle maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JONATHAN H.
07/2017
5.0
irrigation systems
  + -1 more
Jason sent Sean and John out to assess the situation and see what they could do. They conducted a test of the system to see what was working and what wasn't. They then got to work fixing everything. the hard part was the leaking line which was completely ensnarled in roots and just had to be capped off upstream. After 3 hours, all was functional once again. I did have one zone fault after they left, so they will return next week to check on that.
Description of Work: My sprinkler system was in desperate need of some maintenance. A couple of zones were no longer working, another had a leak, and coverage needed adjustment after plants had grown in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

31620 23rd Ave S, #306, Federal Way, WA 98003

https://www.RainPros.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Drain Pipe Installation,
Basement Waterproofing,
Drain Cleaning,
Pavers and Hardscaping,
Landscaping - Lighting,
Patios

FAQ

Rain Pros Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Rain Pros Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Rain Pros Inc offers free project estimates.
Yes, Rain Pros Inc offers eco-friendly accreditations.
No, Rain Pros Inc does not offer a senior discount.
No, Rain Pros Inc does not offer emergency services.
Yes, Rain Pros Inc offers warranties.
Rain Pros Inc offers the following services: Foundation, crawlspace drainage, landscape and downspout drainage installation and service. Landscape irrigation installation and service. Retaining walls, patio design and installation. Drainage: Storm drainpipe blockage, hydro jetting, mechanical snaking, video drain inspection, color camera video inspection, vapor barrier repair, french drains. Internal Channel drain, Basement channel drains, crawlspace drains, sump pump installand track drains. Hardscaping and Pavers: Repairs and Installation Sprinklers: In-ground wifi based systems, well based systems, lake/pump based systems, rain collection with auto refill options. Install, annual maintenance and repairs
Window waterproofing, residential landscape maintenance & gutter repair.

Contact information

31620 23rd Ave S, #306, Federal Way, WA 98003

https://www.RainPros.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed