Rain Pros Inc

Lawn Irrigation, Drain Pipe Installation, Basement Waterproofing,

About us

Rain Pros is Puget Sounds premier full-service drainage and sprinkler company, with a reputation of unmatched customer service and exceptional quality. Our professionals have years of experience in drainage and irrigation installation, repair and maintenance. We are very proud to be growing company and leader in each of our fields. For bid requests regarding the installation of a new sprinkler or drainage system please email our general manager (Joel@RainPros.com). For drainge repair and inspection requests please contact our service coordinator at (253) 678-7111, additionally you can email- customerservice@rainpros.com to immediately cue for with our service department. *Please note that due to overwhelming demand we are not able to accept new sprinkler repair clients at this time.

Business highlights

18 years of trusted experience
Family Owned & Operated

Services we offer

Foundation, crawlspace drainage, landscape and downspout drainage installation and service. Landscape irrigation installation and service. Retaining walls, patio design and installation. Drainage: Storm drainpipe blockage, hydro jetting, mechanical snaking, video drain inspection, color camera video inspection, vapor barrier repair, french drains. Internal Channel drain, Basement channel drains, crawlspace drains, sump pump installand track drains. Hardscaping and Pavers: Repairs and Installation Sprinklers: In-ground wifi based systems, well based systems, lake/pump based systems, rain collection with auto refill options. Install, annual maintenance and repairs

Services we don't offer

Window waterproofing, residential landscape maintenance & gutter repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.8410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-75 of 410 reviews

Valerie C.
08/2018
1.0
irrigation systems
  + -1 more
They sent out a young man to survey my yard and then they were going to email me an estimate. The gentleman they sent out seemed unexperienced and didn't seem to know what he was doing but I went ahead and let him complete his job. I was later contacted by email saying simply that they would be "withdrawing from the bidding process", in other words, they wouldn't be doing any work for me. I felt this was very unprofessional and a substantial waste of my time.
Description of Work: Came to give an estimate on a sprinkler system but no work was ever actually done.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from Rain Pros Inc
We appreciate that withdrawing from the bidding process may have created an inconvenience for the member. The “young man” has 4 years of field experience with our company where he quickly raised through the ranks from general laborer to service tech and foreman. He is very skilled at design and our installation standards. The conversation during the bid started off condescending and it was reported to management that he was not even able to cover all the details of our standard practices and materials used. Among other reasons we did not feel comfortable moving forward.

Kristina B.
07/2018
5.0
irrigation systems
  + -1 more
We recently bought a house with an existing sprinkler system and had no idea how to start it up or the maintenance that it required. We called Rain Pros and a couple days later they where out and starting up the system. They took the time to check each sprinkler head and repair as needed. They went over how to use the program and gave us tips on how best to utilize the sprinkler system. We’ll definitely be calling Rain Pros again.
Description of Work: Sprinkler System maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jake W.
07/2018
5.0
landscaping, lawn service, irrigation systems
  + 1 more
Complicated system install due several landscape changes. They were great to work with! I was a tough customer and they were able to accommodate. Very professional and experienced crew.
Description of Work: Full sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Muhammad Bilal A.
07/2018
5.0
drain pipe
  + -1 more
Rain Pros was worth every cent. Punctual, polite and professional. They gave an excellent bid, and did very professional work over 3 sweltering summer days. I highly recommend them.
Description of Work: Extensive drainage in backyard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Teresa R.
07/2018
5.0
irrigation systems
  + -1 more
I called Rain Pros to adjust my sprinklers and within 24 hours two very polite, professional service techs came out and took care of my sprinkler system. I wasn’t sure how to explain what I needed but they knew instantly and solved the problems. I’ve also had issues finding someone to come out and take care of the Backflow testing. Rain Pros instantly sent out an email and I have been assured the testing would be taken care of right away. I simply can not recommend this company more highly. They now have a customer for life. Thank you Rain Pros!
Description of Work: Sprinkler Adjustments

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

David K.
07/2018
5.0
irrigation systems
  + -1 more
Excellent service, arrived on time, quickly diagnosed and repair the two problems. Had the right tools and parts to quickly fix the problems.
Description of Work: Repair drip irrigation valve and connections

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

neeta R.
07/2018
5.0
gutter cleaning
  + -1 more
It went good. They did everything they were supposed to do to clear out our downspouts.
Description of Work: They Flush downspouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather C.
07/2018
5.0
irrigation systems
  + -1 more
Wonderfully! The company that put the system in originally ended up being less than reliable. Scott and the team at RainPros have been able to repair certain issues and help us to optimize our system.
Description of Work: They have been handling our sprinkler system maintenance and repair for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl P.
06/2018
5.0
irrigation systems
  + -1 more
Rain Pros installed a full irrigation system in my lakeside yard 3 years ago. I am very happy with the installation and ongoing service provided by their experienced and knowledgeable supervisors and staff. I highly recommend.
Description of Work: Irrigation system maintenance including installation of a filter system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Jim D.
06/2018
5.0
irrigation systems
  + -1 more
Seems to be working well. Will know more in the fall when the heavy rain starts.
Description of Work: Thatching, aerating, and installing a french drain on lawn.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Dean F.
06/2018
1.0
irrigation systems
  + -1 more
Josh came out and looked at the backyard and told me that he would email me a quote by Friday evening (he was out on a Thursday morning. It is now 1 week later and I have emailed and called repeatedly and have yet to get the quote.
Description of Work: Sprinkler system installed in backyard

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
5.0


Response from Rain Pros Inc
We regret every year a few bids are slow in getting done especially in the week leading up to major heat waves. As we always do, we called this morning to see if there is a chance we can make things right for the member.

Tracie J.
06/2018
2.0
irrigation systems
  + -1 more
I don't understand why they have a deal posted on Angies list if they aren't taking new customers. They were very prompt and polite at getting back to me when I asked if they service our type of sprinkler system - with the reply that they aren't taking new customers. But I give them a D for having a deal posted that they wouldn't be able to honor because I'm not an existing customer of Rain Pro. But I've been an Angies List member for over 10 years!
Description of Work: Deal Buyer Beware - they aren't taking new customers - so why have a deal posted?

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Response from Rain Pros Inc
We are accepting new project clients and have removed the deal to eliminate the confusion. We were attempting to honor our long term relationship with Angie’s list by accepting their service client requests through the store. The member will received a call Monday to explain the circumstances and work to make things right for the member.

Toni N.
06/2018
5.0
irrigation systems
  + -1 more
We have used Rain Pros for over 9 years - we highly recommend them. They are on time, professional, great at listening to what we need and come back to tweak when something isn't working well. They are very busy so sometimes you have to wait to get on their schedule but it's worth it!
Description of Work: We have had both sprinkler installation done as well as maintainence performed by Rain Pros

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg R.
06/2018
5.0
irrigation systems
  + -1 more
Friendly, Professional, Knowledgable, Punctual and fairly priced. Would hire them again.
Description of Work: Irrigation system; replacement and repositioning of sprinklers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott R.
06/2018
5.0
irrigation systems
  + -1 more
The two gentlemen that worked for me we’re on time, very pleasant to work with and worked very fast. They did a great job! Great company! Will have them out the next time I have a problem.
Description of Work: Sprinkler system repair and Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
05/2018
5.0
gutter repair
  + -1 more
This company was very responsive to my questions and even offered advice and suggestions knowing I wasn't going to select their gutter guard product. Not because it is a bad product, quite the contrary, but because for my particular application, I needed more an angled mesh product for my house. I would highly recommend Rain Pros for these reasons - honest people!
Description of Work: Was looking for new mesh based gutter system

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,500

Laura S.
05/2018
5.0
irrigation systems
  + -1 more
Great. Company even fit me in later this month to add a few more heads in a dry area of the yard.
Description of Work: New sprinkler head added to new flowerbed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

ROB S.
05/2018
5.0
irrigation systems
  + -1 more
Rain Pros were responsive and arrived on time as promised. They did the work quickly and professionally. I couldn't be happier! Would highly recommend.
Description of Work: Repaired broken sprinkler heads and main line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Diane Tunnell & M.
05/2018
5.0
drain cleaning
  + -1 more
Excellent. They were knowledgeable and professional. Completed the work in a timely manner and to our satisfaction.
Description of Work: Assessed gutter drain problem. Cleaned ground drains

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda G.
05/2018
5.0
hardscaping
  + -1 more
We’ve hired Rain Pros to build 4 retaining walls in our sloped yard over the last few years. The most recent project included some built-in stairs. We are thrilled with the finished product! Aaron is responsive and collaborative in planning. Lucio is some kind of magician with landscape blocks! These guys do nice work, on time, as agreed.
Description of Work: Retaining wall with built-in stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Paul W.
05/2018
4.0
irrigation systems
  + -1 more
They endoscoped the pipe and determined that roots had most likely entered drain system from a "Y" coupling that connected a perforated pipe behind a retaining wall. They tried to clear the blockage with a power snake but the cutting head they brought in truck was not satisfactory. They returned a few days later with another cutting head but eventually had to admit they couldn't clear the blockage. While they weren't successful, I was able to visually confirm via camera what I had suspected and still save a little money because they offered a promo. All in all, they seemed very professional though I was surprised that they didn't have a greater variety of cutting equipment and they said jetting wasn't appropriate for roots in this case.
Description of Work: Clear a 4" solid yard drain of tree roots.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Paula G.
04/2018
5.0
landscaping, drain pipe
  + 0 more
Fantastic job.! The men were professional, the work was done on time and on budget. Despite the amount of digging that was done and lawn pulled up, everything was put back looking better than before. I would hire Rain pros again.
Description of Work: Installed underground drainage throughout yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Willie W.
04/2018
5.0
irrigation systems
  + -1 more
I contacted Aaron regarding the details who had his crew out in 2 days to complete the required service. Job well done!!!
Description of Work: I needed to have several sprinkler heads moved for installation for a new deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Will M.
04/2018
5.0
irrigation systems
  + -1 more
We have a friend who is a landscaper for a local golf course who was familiar with Rain Pros and recommended them to us. Josh was quick to return my initial call and come out to evaluate the project. We needed to irrigate 3000 Sq feet of lawn and beds in our terraced back yard. We had some unique challenges due to the rockery and buried utilities but his team worked carefully and hand-dug much of the required irrigation runs. We were very pleased with his team and how quickly they completed the installation. Clean up was done well and it is actually difficult to see where the sprinkler lines were run.
Description of Work: Installation of lawn and planting bed irrigation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Sajva H.
03/2018
5.0
irrigation systems
  + -1 more
These guy's installed my sprinkler system year back, when I needed a French drain installed. They also reseeded my lawn that was water soaked, and installed automatic sprinkler system. They are my go to guys! Why? Because they are punctual, reliable, and professional. When ever I call for issues they are out the next day or with in a week.
Description of Work: French Drain and re-seed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

31620 23rd Ave S, #306, Federal Way, WA 98003

https://www.RainPros.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Drain Pipe Installation,
Basement Waterproofing,
Drain Cleaning,
Pavers and Hardscaping,
Landscaping - Lighting,
Patios

FAQ

Rain Pros Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Rain Pros Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Rain Pros Inc offers free project estimates.
Yes, Rain Pros Inc offers eco-friendly accreditations.
No, Rain Pros Inc does not offer a senior discount.
No, Rain Pros Inc does not offer emergency services.
Yes, Rain Pros Inc offers warranties.
Rain Pros Inc offers the following services: Foundation, crawlspace drainage, landscape and downspout drainage installation and service. Landscape irrigation installation and service. Retaining walls, patio design and installation. Drainage: Storm drainpipe blockage, hydro jetting, mechanical snaking, video drain inspection, color camera video inspection, vapor barrier repair, french drains. Internal Channel drain, Basement channel drains, crawlspace drains, sump pump installand track drains. Hardscaping and Pavers: Repairs and Installation Sprinklers: In-ground wifi based systems, well based systems, lake/pump based systems, rain collection with auto refill options. Install, annual maintenance and repairs
Window waterproofing, residential landscape maintenance & gutter repair.

Contact information

31620 23rd Ave S, #306, Federal Way, WA 98003

https://www.RainPros.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed