Rain Pros Inc

Top quality job. Nice people.

Couldn't have been more pleased with the quality of work and professionalism from the two guys that showed up for the work. They explained what they were seeing and what needed to be done to fix the issue. They also made some great suggestions. I will not hesitate to call these guys again and have already put the spring tune up on my calendar.

Overall this was an excellent experience and I am very impressed. I can without any hesitation recommend this company for channel drain work. Aaron and his Project Manager, Jeff Grenwell, were very thorough in describing the work that would be done, what to expect, how to prepare and what the potential problems would be. They told us there would be a lot of noise from the concrete saw-which there was for one day. They also warned that concrete dust may migrate up into the main level of the house, which never happened. The crew very thoroughly taped off all vents, doorways and personal possessions/furniture with plastic sheeting which successfully kept the concrete dust contained. We turned off our heater fan, kept the heat turned off, closed windows and did not run ventilation fans so as not to pull air from the basement into the upper level. The work progressed exactly as described and started and finished on time, even though we expanded the scope of the project by adding the north wall. The concrete work is smooth and level and looks nice. Jeff took special care to try to match a patch to our aggregate driveway with a special Coke method-very creative and it looks great. Jeff also took special care to ensure our gas hot water heater was appropriately disconnected then reconnected without leaks, which took some time. The guys were very thorough with clean-up after the work was completed. They mopped a couple times, wiped down surfaces and removed all debris from the property. Both Jeff and Aaron asked us to contact them if we had any questions later on. Overall, high quality work, excellent customer service and care and personal attention to detail. Jeff and his crew take pride in their work.

Communication throughout the process was a bit bumpy, however, the work got done on time and on budget.

I spent $4000 on that work. Everything was good. They were on time and did a professional job.

We authorized the work, which they completed the same day. We are very happy with the results. They system works much better than it ever did in the previous 4 years we lived here. It was worth the wait. I would definitely use Rain Pros again.

Initial Visit: Owner explained the installation process. Described the materials being used. Described the skills of the labor force. Decsribed follow-up maintenance support (if needed). Answered my questions. Excellent communication and presentation skills. Installation: Crew arrived on time. Took care in preparing the lawn, flower beds. Installed the system. Tested the system. Cleaned up after work completed. Checked in with me to see if this is what I wanted / expected. Taught me how to use the system. Gave advice on what to do for the first three weeks. Very professional. Well mannered. Very friendly. No trouble at all. HIGHLY RECOMMENDED.

Rain Pros service tech's were on time (extremely important to me) and completed their exam and the repair of my irrigation system, as well as the installation of a new rain sensor within 30-45 minutes. These technicians were polite and prompt with the task at hand. The back-flow test was completed by another technician on a second appointment, again he was on time, prompt, and quick with his job. This first experience with Rain Pros was great and i will certainly use this contractor again. This provided me with additional evidence that Angie's List ROCKS.

The contractor who originally installed our sprinkler system 3 years ago did a very poor job. To name just a few of our problems, a couple heads were buried so far below the surface the pop-up was below ground level; some heads had a range twice what was needed (and watering the street!), other heads had a range that was half of what was needed. In spite of my husband's attempts over the years to correct the problems, I found we were still pulling out the hose and hose-end sprinklers to water some grass areas and flower beds that the sprinkler system wasn't covering. Those efforts seemed to defeat the purpose of a sprinkler system! I called Rain Pros and found they were having a Spring/Start-Up Special for $90.00. Two of their workers arrived and did a complete inspection of all the sprinkler heads. That I know of (they may have done more), they replaced broken heads; replaced heads that would give better coverage to an area; adjusted range of coverage; dug out heads that had gotten buried; and were able to move one head for better coverage of the area. These two Rain Pros guys were able to accomplish more in 1 hour than we'd been able to do in 3 years! They were knowledgeable, efficient, courteous, and professional. If we have any future sprinkler system needs, Rain Pros will be the company I'll be calling!

They were wonderful. They worked within my price range and every single person who came from the company was polite, hardworking and thoughtful. They did a great job and the grass has stayed green.

Aaron was easy to work with and provided exactly what was discussed. I plan to do some updates to the landscaping and part of the the installation we agreed to includes small updates to account for the changes I am planning. The regular installation also includes return visits if the coverage is not complete. So far everything looks perfect and I would not hesitate to use Rain Pro again.

Overall great experience with the company. Never having owned a house with a sprinkler system, not only did they turn on the system and replace the needed parts; they educated us on how it works and how to care for it. They also suggested some helpful enhancements that we will consider in the future. Oliver and his assistant were very polite and pleasant to work with. Will work with company for regular maintenance of our sprinkler system.

Worked with Aaron on project scope and bidding. He was great to work with, very professional, easy to work with; good communication. They were the best price, and I feel the most interested in working with me. All of the employees were very professional and they worked diligently and on time. Aaron bid the project appropriately; and worked with me to add additional items towards the end. Scheduling was very fast. He also offered a 5 year warranty if maintained with him; which beat everyone else. He worked with the city for permitting and inspection, and took care of that piece for me (not the most exciting in Snoqualmie). He made sure to meet the city's requirements for irrigation install and backflow certification. The installation of the irrigation system was well done. Jeff was the PM on the project; and onsite with the team. They cleaned up very well after they were finished; brought a good number of guys out to finished the project quickly. The retaining wall installation was top notch; much better than the homebuilder had installed previously. Drainage work was done very well. They installed a Hunter system, and did a good job showing me how to operate. I'm glad I have this partnership with these guys; as the sprinkler systems needs maintained over time; and it's good to have someone professional to work with each year.

He had ballparked the estimate anywhere from 500 bucks to about 3000. We haven't gone any further with them. Our first impression wasn't all that great. I think he got his contacts mixed up. He had an appointment with someone else and I had to call him to ask him if he was going to be late to mine. He came to me first and asked me if we had a leak in our house. I told him I was expecting somebody for a quote on sprinklers. He asked me to call my husband and check if he had rescheduled without my knowledge and then he realized it was his own fault. He looked at the yard and gave us quotes on sprinkles. We have not gone any further with them. I am not sure if we will actually. He was on time.

Their follow ups were very good. They were very professional and did a good job. I liked their services and will use the same in future.

As said earlier - it went very well overall. It is a pleasure to find such honest, accessible, and personable and professional folks. Rain Pros was that and more!

We moved into this house a couple of years ago, knowing that there were signed of past water damage in our crawl space. We have attempted to mitigate the problem with rain barrels and down spout extensions and small amounts of trenching. However, we were still getting puddling in our crawl space after a hard rain, leading to some wooden support damage, and general mustiness. We decided we had to solicit professional help, not really knowing what the solution would be. We sought proposals from three companies. One wanted to charge a couple of hundred dollars just to bid the job, and we decided we were unwilling to pay for a bid. Another wanted to install extensive catch basins, removing one or more trees to do so, and gave us an initial bid of over $9000, later saying that some of the items in the proposal were optional, and that they could do the work for $5000, if we paid cash instead of check. We were unwilling to do business with this company either. This left Rain Pros. Aaron bid the job for $2800, saying that expensive catch basins and even more expensive hook-ups to the city's catch basins could be avoided by use of pop-up valves, siphoning water away from our house and down to street level (we are on a slight slope - our property slopes down from the house to the street, but one close neighbor is slightly above us, and water from his downspouts works its way through our side yard and into our crawl space). Rain pros proposed a combination of underground drainage pipes to directly capture the water from any of our problem downspouts, along with a French drain to act as a barrier between our house and any water that flows to it from our neighbor's property. because trenching needed to be done in the same location where our water main is located, we decided to replace this at the same time. Aaron had a crew of roughly half a dozen workers, all of whom worked like demons to create trenches and install drains in several locations. They also made sure to do the work in a way that made it convenient for our plumbers to work on the water main, and for permit inspection on the drain. Overall, I was very pleased. However, there was a bit of bid-creep. The bid increased by a couple of hundred dollars when they realized they would need to haul away earth in order to make room for the crushed rock surface they were installing. They also didn't realize that the new water main would need to be surrounded with sand, and charged a couple hundred dollars for that. Finally, they insisted that, even though we tried not to schedule them to return to work until after the inspection was done, waiting for the inspector amounted to a work stoppage, at a cost of another couple of hundred dollars (we later agreed to split the cost on this last item). As it stands we are pleased with the work, and think they did a reasonable job of restoring the landscaping. We still need to see how the new system works in a big rainstorm.

Overall work was excellent. Only problem was the delay in completing the project due to a piece of machinery that had to be repaired.

Overall, it went very well. I had no direct interaction with the company as they performed the service when I wasn't home.

I solicited several bids for a sprinkler system in my yard. Aaron was the first to respond to my request and schedule an appointment to come out to my house and look at the yard. He was very professional and had samples of sprinklers. He seemed very knowledgeable and took measurements. He was quick with his bid. I had scheduled representatives from three other companies to come out. The bid from Rain Pros came in first and while it was not our lowest bid for the project it was three times less than the only other company to have a comparable design for the system. The system took 1.5 days to install. We monitored our system for 4-6 weeks and wanted to change a sprinkler head and make sure the drip system was working correctly. Aaron was responsive and sent someone out right away. Given that maintaining a sprinkler system requires a fall shut-down and spring start-up consider the company you choose since the relationship will last longer than just the project installation. We are happy to have Aaron and Rain Pros on our watering team and highly recommend this company!

The original bid they gave us was 200 dollars more than the lowest bid we received, but they matched this and because of the overall professionalism of Aaron we chose to go with Rain Pro's. They were the only company that talked to me about city codes that were supposed to be followed, and showed me pictures of their work. I was not disappointed, they did a great job, I am very happy with the work they did! All their workers were very nice, and the job was completed within the estimated time frame. When I had a couple issues with the coverage, they were out the next day, and corrected them all! I liked all their workers enough that I have already scheduled them to return to do the winterization for us. Things they could improve on, one is punctuality, the day of the quote Aaron was here on time, but had written our address down wrong and was ringing our next door neighbor's bell. The Friday before the Monday installation, I received a call saying that they would be at my home around 11AM, instead of the pre-arranged 8AM. Then at 11:30AM on Monday I received a call saying they were running late, an hour later they were at my home. Lastly I have dogs, and we had a bit of an issue, when they left every day without closing our gates, they did compensate us for this, but if you hire them and have animals check your gates, before letting your dog out. Overall it was a very good experience, and yes I would hire them again in a minute, and already have...for my winterization and will do so for the spring service as well. And would not think twice about recommending them to anyone, and already have given their numbers to my neighbors.

They seemed to be quite competent and professional. I am not happy with the seed they used. It is not lawn grass the way I would think of lawn grass. It took them a long time to get the job done, it took nearly a month to complete. I was told that he had some equipment issues.

The project went very well. Because of my yard being extremely small, Aaron recommended a T&M job with a low price estimate, but not to exceed a certain amount. The final invoice was the original lowest amount on the estimate. The installers showed up early and finished early, which was a nice as well. They were courteous enough to call in advance to see if an early start was OK. Because my yard is so small, I doubt that I will need their services in the future, but if I move and need irrigation, I will not look any further than Rain Pros. I would highly recommend this company to anyone.

They did great work. They were easy to work with. We were very happy with their performance. We will use them in the future.

RGI started the job when they told us they would. Aaron was responsive to every question we asked. After the work was done he came back twice to make sure it was working correctly and that we were happy. He explained his warranty in advance and told us to call him if there were any issues. The stripes from the trenching are mostly gone after two weeks. It is amazing the difference in our lawn and I no longer have to move hoses at night. I would not hesitate to recommend RGI.