Rain Pros Inc

Lawn Irrigation, Drain Pipe Installation, Basement Waterproofing,

About us

Rain Pros is Puget Sounds premier full-service drainage and sprinkler company, with a reputation of unmatched customer service and exceptional quality. Our professionals have years of experience in drainage and irrigation installation, repair and maintenance. We are very proud to be growing company and leader in each of our fields. For bid requests regarding the installation of a new sprinkler or drainage system please email our general manager (Joel@RainPros.com). For drainge repair and inspection requests please contact our service coordinator at (253) 678-7111, additionally you can email- customerservice@rainpros.com to immediately cue for with our service department.

Business highlights

19 years of trusted experience
Family Owned & Operated

Services we offer

Foundation, crawlspace drainage, landscape and downspout drainage installation and service. Landscape irrigation installation and service. Retaining walls, patio design and installation. Drainage: Storm drainpipe blockage, hydro jetting, mechanical snaking, video drain inspection, color camera video inspection, vapor barrier repair, french drains. Internal Channel drain, Basement channel drains, crawlspace drains, sump pump installand track drains. Hardscaping and Pavers: Repairs and Installation Sprinklers: In-ground wifi based systems, well based systems, lake/pump based systems, rain collection with auto refill options. Install, annual maintenance and repairs

Services we don't offer

Window waterproofing, residential landscape maintenance & gutter repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

Check


Photos of past projects

Reviews

4.8413 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 151-175 of 413 reviews

Leighton D.
11/2016
5.0
irrigation systems
  + -1 more
Technician was super! I only purchased my home this summer and so wasn't very knowledgeable about the sprinkler system. The technician was happy to show me and explain to me every step he took to winterize the system. We discussed what would be involved in a spring tune-up and when it would be needed. I'm looking forward to having Rain Pros back to get my system back on line this coming spring. The only minor deduction in my rating is based on the 4 hour window I was given for their arrival. Four hours is a very large window. They met it (barely) but because of the size of my system they couldn't finish the job in one visit before it became too dark to work so they had to come back a second time to complete the job.
Description of Work: Winterize 13 zone sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$180

Ben C.
11/2016
5.0
drain pipe, drain cleaning
  + 0 more
Jason was responsive, proactive and on top of things as far as scheduling. Sean was part of both crews on site. He and his partners were professional, effective, efficient, and did both jobs well. I recommend this company and would hire them again.
Description of Work: I purchased an Angie's list deal for 6 Hours of downspout hydro-jetting at $269. I hired them a few months later to repair (partially replace) a couple of downspout drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy H.
10/2016
5.0
irrigation systems
  + -1 more
They found a leak where another contractor had broken the line and prusumadly fixed it.
Description of Work: Sprinkler system winterized

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Jessica F.
10/2016
5.0
drain pipe
  + -1 more
Aaron and Josh were great to work with, quick response and after a consultation they came up with a solution at a great price. The quote was received, work scheduled and completed all within a week. They even waited for me to finish some travel before coming back for a walkthrough and billing. Great guys and quality work at very fair prices
Description of Work: I had a drainage problem with an existing French drain system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Wynnae W.
10/2016
5.0
drain pipe, drain cleaning
  + 0 more
Great. Company contacted us right away, worked within our schedule, prompt service, on time, on budget. They were able to peel back our lawn, trench the drainage, and replace the lawn. You can't even tell work was done. They cleaned everything up nicely. I recommend. amt. paid was after the Angie's list promo price.
Description of Work: Our storm water drain system had 3 clogged ports. Rain Pros did a thorough inspection, attempted to clear the ports, and recommended bypassing the clogged ports and installing buried drains that deposit the water into the yard. We had them do the work. It cured the problem and looks great. They also cleaned our storm water settling reservoir.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Daniel L.
10/2016
5.0
irrigation systems
  + -1 more
Everyting went great. The yard looked better after they were done! The only complaint was that they were hard to get a hold of after it was done. They did have problems with their computer systems, so I chalked it up to that. The installation was very fast. They did have to come back to fix a problem with the system. I would have liked literature about the type and ability of the sprinker heads and a map of the piping system.
Description of Work: Installed sprinklers in both front and back yards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,800

karen C.
09/2016
5.0
gutter cleaning
  + -1 more
very efficient, effective, thorough
Description of Work: flushing and clearing a downspout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Charuta F.
09/2016
5.0
irrigation systems
  + -1 more
Purchased a deal from Angie's list. Scheduling was quick and easy via email. They showed up on the designated day and completed the work to a high standard. My gripe is that they changed a couple of sprinkler heads without asking first. Since this was an additional cost, they should have asked if I was willing to bear it. While I would have said yes anyway, there may be others who are not in a position to pay. Having said that, I am very pleased with the quality and speed of work. Highly recommended and I will call them again to winterize my sprinkler system.
Description of Work: Sprinkler system tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Albert F.
09/2016
2.0
irrigation systems
  + -1 more
So far I've left 4 phone messages at 2 different numbers and have written an email - no response. Not even a message that they're too busy to help me, just no response at all! I am requesting a refund and will find another company to work with.
Description of Work: I am reseeding my lawn for the fall and needed a basic tune up of my sprinkler system plus some advice on how to maintain/winterize my irrigation system on my own.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0


Response from Rain Pros Inc
Our records indicated an [Member Name Removed] made a request but that our call backs were returned by a person with another name. We have reached out to see if this is a case of miscommunication between partners. We regret that he did not receive a timely response. We make every effort to respond same day and virtually always reach back out within 24 hours of any request. As always we will look at our process and try to determine how he was missed and make the necessary adjustments to decrease the likelihood of this happening in the future.

Carol B.
09/2016
5.0
irrigation systems
  + -1 more
They were very knowledgeable and had the problem solved in a matter of minutes. We would use them again. Also very friendly and congenial.
Description of Work: Maintenance and information and set-up on Sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia J.
09/2016
5.0
irrigation systems
  + -1 more
Communication from the company was good. Brandon, the service tech, did an excellent job. He was thorough, informative and professional.
Description of Work: Irrigation repair for older system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Scott H.
09/2016
5.0
irrigation systems
  + -1 more
Wow.... Brandon and John arrived early and we spent the first few moments walking around the yard getting an idea of the sprinkler system in the yard. They then turned on the system and started to checkout the functionality of each of the 11 zones and marked the troubled areas with flags. Some sprinkler heads could be adjusted, which they did and the ones iquestionable were marked with the flags. Brandon explained in detail each issue and the corrective action required to resolve. At no time were we pressured. At the end of checking g all 11 zones, Brandon and John provided an action plan required for corrective action and a rough cost, time and materials needed. These two guys are knowledgeable and easy to work with. Looking at moving forward with there recommendations and a time that fits our schedules.
Description of Work: Took advantage of there irrigation tune up special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janet C.
09/2016
5.0
lawn service, irrigation systems
  + 0 more
It went very well, they looked it all over then went to work and in about a half day had it all done plus covered with a coating of peatmoss to protect the seed. All we needed to do was keep the lawn watered until the new grass got a good start. Looks wonderful and green with no blank spots or heavy moss growth.
Description of Work: My sad lawn thatched aerated and overseeded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth N.
09/2016
5.0
irrigation systems
  + -1 more
Very well. Rain Pros team were very responsive and patient with my requests.
Description of Work: Spring startup, checkup of irrigation system, replacement/movement of sprinkler heads

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Susan K S.
09/2016
5.0
lawn service, lawn treatment
  + 0 more
They arrived promptly, did a complete and thorough job, gave me excellent instructions as to how to maintain the new grass they seeded as well as information on the seed used in case I needed to seed again, and the type and timing of my next fertilizer application. I am very pleased with their work.
Description of Work: Lawn rehab

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$999

Carlos D.
09/2016
5.0
irrigation systems
  + -1 more
Sean and Joaquin were awesome, very professional, and thorough in the short time they were there. Sean made sure my irrigation system was efficient and not wasting water and money. I look forward to giving these guys more business in the future.
Description of Work: Full irrigation tune up package. I requested additional repair and replace sprinklers, checked lines, added now heads, checked valves, optimized system, and made sure there were no leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222.21

Cherie T.
08/2016
5.0
irrigation systems
  + -1 more
Worth every penny! They went through the whole system, did a few needed repairs and patiently taught me about the whole system and how to operate the digital control panel. I will use them again, and I will recommend them to my friends.
Description of Work: Irrigation system check-up and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Andres C.
08/2016
5.0
irrigation systems
  + -1 more
It was great, Shawn and Joaquin did a great job, they are very professional. Not only did it quick, but pricing was really fair. Shawn went to the point (unsolicited) of adding new grass seed to an area that hasn't been well watered, very generous. I'm a loyal customer already :-)
Description of Work: Reconfigure all sprinklers in backyard after a remodel. Evaluate the performance of my whole sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mark M.
08/2016
5.0
irrigation systems
  + -1 more
Absolutely fantastic, timely and courteous. I would highly recommend these people.
Description of Work: Sprinkler alignment and replacement of control system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Stephanie M.
08/2016
5.0
gutter repair, drain pipe
  + 0 more
They did a great job. Shawn was very curteous and professional. They asked for my concerns and worked on the specifics as well as doing the full cleaning. I will go back to them again and again with service like this.
Description of Work: I had the hydro-jetting done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kim N.
08/2016
5.0
irrigation systems
  + -1 more
Excellent- install was fantastic as have the follow-ups
Description of Work: New sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Frank H.
07/2016
5.0
irrigation systems
  + -1 more
It was terrific. Very friendly and very thorough. Fixed a bad solenoid and tuned the rest of the system cutting my water use back by 50%. Went the extra mile and applied fertilizer to the lawn that was dried because the sprinkler zone wasn't working. I didn't expect that at all. I am very pleased with the service and the professional and friendly attitude.
Description of Work: Sprinkler system repair and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Kenneth N.
06/2016
5.0
irrigation systems
  + -1 more
The guys were responsive to my initial phones calls -- something tough to find when calling about lawn irrigation in the middle of June. They quickly came out (within a week) to take a look at things, created a plan for the repair work & then executed to that plan as it was exactly explained to me. Because of this our costs came in as expected which all-in-all makes me a happy camper.
Description of Work: Rain Pros service team came out to repair multiple lateral line breaks, replace broken sprinkler heads & reconnect the system controller.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Adrian V.
06/2016
5.0
drain pipe
  + -1 more
I was having problems with crawlspace water intrusion. The 2 possible solutions were a downspout drainage system or interior drain. Eventually I decided to go with the downspout drainage (also thanks to Aaron for the advice!) and so far it seems that it solved the problem. I got several estimates, the Rain Pros estimate was slightly better and more comprehensive than the others. I also got a French drain on one side, to capture some of the water that may be coming from the neighbors. And, it also captures the water that comes from the shed's roof. Work took about 1 day and a half. In the first day, they had 2 crews working, and they pretty much did all the work. The second day it was mainly cleanup work. The crew carefully removed the grass layer and put it back after the work was done. After a few months, you can't even tell that there were trenches all over the place. One of the downspouts was surrounded by the deck. The initial plan was to try to disconnect one of the 3 decks and put it back. If that didn't work, the backup plan was to remove some of the wood and put it back. Well, I was extremely surprised that the workers managed to dig underneath the deck! Wow, that left the deck completely untouched. I was impressed with the responsiveness and the quality of the work. I would definitely hire Rain Pros again.
Description of Work: New downspout drainage system, connected 8x downspouts, french drain, changed one downspout fitting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,670

Michelle K.
05/2016
5.0
fountains
  + -1 more
Showed up right when they said they would, did everything they could to make sure it was done right and done well the first time. They were courteous, friendly, and helpful! They also were the only ones out of 20 requests I put into Angie's List that would install a pump I had purchased. All the other installers insisted on buying the pump for me so they could mark it up by approx $300 - $400. THANK YOU!
Description of Work: Installed a new pump for me in my backyard pond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Contact information

31620 23rd Ave S, #306, Federal Way, WA 98003

https://www.RainPros.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Drain Pipe Installation,
Basement Waterproofing,
Drain Cleaning,
Pavers and Hardscaping,
Landscaping - Lighting,
Patios

FAQ

Rain Pros Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Rain Pros Inc accepts the following forms of payment: Check
Yes, Rain Pros Inc offers free project estimates.
Yes, Rain Pros Inc offers eco-friendly accreditations.
Yes, Rain Pros Inc offers a 0% senior discount.
No, Rain Pros Inc does not offer emergency services.
Yes, Rain Pros Inc offers warranties.
Rain Pros Inc offers the following services: Foundation, crawlspace drainage, landscape and downspout drainage installation and service. Landscape irrigation installation and service. Retaining walls, patio design and installation. Drainage: Storm drainpipe blockage, hydro jetting, mechanical snaking, video drain inspection, color camera video inspection, vapor barrier repair, french drains. Internal Channel drain, Basement channel drains, crawlspace drains, sump pump installand track drains. Hardscaping and Pavers: Repairs and Installation Sprinklers: In-ground wifi based systems, well based systems, lake/pump based systems, rain collection with auto refill options. Install, annual maintenance and repairs
Window waterproofing, residential landscape maintenance & gutter repair.

Contact information

31620 23rd Ave S, #306, Federal Way, WA 98003

https://www.RainPros.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed