Rain Pros Inc

Lawn Irrigation, Drain Pipe Installation, Basement Waterproofing,

About us

Rain Pros is Puget Sounds premier full-service drainage and sprinkler company, with a reputation of unmatched customer service and exceptional quality. Our professionals have years of experience in drainage and irrigation installation, repair and maintenance. We are very proud to be growing company and leader in each of our fields. For bid requests regarding the installation of a new sprinkler or drainage system please email our general manager (Joel@RainPros.com). For drainge repair and inspection requests please contact our service coordinator at (253) 678-7111, additionally you can email- customerservice@rainpros.com to immediately cue for with our service department. *Please note that due to overwhelming demand we are not able to accept new sprinkler repair clients at this time.

Business highlights

18 years of trusted experience
Family Owned & Operated

Services we offer

Foundation, crawlspace drainage, landscape and downspout drainage installation and service. Landscape irrigation installation and service. Retaining walls, patio design and installation. Drainage: Storm drainpipe blockage, hydro jetting, mechanical snaking, video drain inspection, color camera video inspection, vapor barrier repair, french drains. Internal Channel drain, Basement channel drains, crawlspace drains, sump pump installand track drains. Hardscaping and Pavers: Repairs and Installation Sprinklers: In-ground wifi based systems, well based systems, lake/pump based systems, rain collection with auto refill options. Install, annual maintenance and repairs

Services we don't offer

Window waterproofing, residential landscape maintenance & gutter repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.8409 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 101-125 of 409 reviews

CAM O.
07/2017
5.0
irrigation systems
  + -1 more
Wonderful. The crew was very professional. Went over the yard with me asking what areas needed to be watered. Plants had grown, been added, and moved. Made sure all sprinkler heads were working, all zones were getting water. Extremely pleased with the service.
Description of Work: Sprinkle maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JONATHAN H.
07/2017
5.0
irrigation systems
  + -1 more
Jason sent Sean and John out to assess the situation and see what they could do. They conducted a test of the system to see what was working and what wasn't. They then got to work fixing everything. the hard part was the leaking line which was completely ensnarled in roots and just had to be capped off upstream. After 3 hours, all was functional once again. I did have one zone fault after they left, so they will return next week to check on that.
Description of Work: My sprinkler system was in desperate need of some maintenance. A couple of zones were no longer working, another had a leak, and coverage needed adjustment after plants had grown in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

scott C.
07/2017
3.0
irrigation systems
  + -1 more
Each year after I would pay them for servicing the system. Sean is the main service technician and he is wonderful. If you are lucky to have him, he is the face of Rain Pros. However, Sean does not make the business decisions (costs and scheduling) and the sprinkler system was not working properly this year. In April I paid the invoice and Rain Pros ignored the concern I had for months. I was getting more an more frustrated with their inability to care properly for me, an existing client. I warned Rain Pros several times of their poor customer service when a problem occurred (every year there was a concern). I honestly could go on, but do not want to create a list of mis-steps by Rain Pros. They lost me as a customer due to very very poor attention to the customer.
Description of Work: I have been a loyal customer for years. Aaron and his team laid out a sprinkler system and executed. The price was competitive.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$600

Response from Rain Pros Inc
We hate to lose a client, especially one that we have been working with for years. In this case we went out 3 times this year to address concerns. Each time the described problems could not be observed or replicated while technicians were on site. It is/was a frustrating situation for everyone involved. Having designed the system and servicing it for 7 years it is unfortunate to have the relationship end.

Jason P.
07/2017
5.0
irrigation systems
  + -1 more
Rain Pros did a great job. They were able to see me right away, they fixed the issue right away, and they were able to optimize our sprinkler disbursement. They even gave us a great discount since they were not there the complete hour. It's great to see a company that puts customers first and I will definitely use them again for my future irrigation needs!
Description of Work: Our sprinklers were running non-stop. Also, we needed some sprinkler head replacements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Gail G.
07/2017
5.0
irrigation systems
  + -1 more
We like Rain Pros a lot! They've done our spring sprinkler checks and start-ups for a few years now. Their people are always very nice, and they do excellent work. I feel confident that they'll let me know if something is amiss, and I will trust them to make the necessary adjustments or repairs. We actually learned that we could water less (and save on our water bill!) through their advice, so we appreciate that expertise, too.
Description of Work: Sprinkler Tune-Up (Spring)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Dione M.
07/2017
1.0
irrigation systems
  + -1 more
My neighbor and I would have loved to have taken advantage of the coupon on their page for 25% off all sparkler system installations over $1500. We would have presented the coupon at the time of estimate; however, they never returned phone messages. Not sure how they got the Super Service Award!
Description of Work: Sprinkler installation.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Rain Pros Inc
We hate to let anyone down. We have looked into why she did not receive a call back quickly and reached out to her to make it right. With any luck our appointment after the 4th of July holiday will regain her confidence in our company.

Linda B.
06/2017
5.0
gutter repair, drain pipe
  + 0 more
work done competently. satisfied with result.
Description of Work: check water intrusion in basement . determine cause and suggest repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sharon R.
06/2017
4.0
irrigation systems
  + -1 more
They give friendly, professional service.
Description of Work: This was for winterization of my sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Laura S.
06/2017
5.0
irrigation systems, drain pipe
  + 0 more
A call to the General Manager after failed attempts to communicate with the area rep brought out Aaron who was professional, really knew his stuff, and got me a prompt bid. The work was completed in one day and it completely solved the problem.
Description of Work: Catch basin, drywell, and water diversion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0

Yes, I recommend this pro
$2,000

May G.
05/2017
5.0
irrigation systems
  + -1 more
they were on time, professional and knowledgeable.
Description of Work: tune up on all sprinklers fix broken ones

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth D.
05/2017
5.0
irrigation systems
  + -1 more
I found Jason at Rain Pros to be very comfortable to work with...professional, reasonably priced, thorough and responsive. I will continue to use this company for my sprinkler services.
Description of Work: My sprinkler system service man retired and I needed someone to do annual backflow testing and checking out and replacing any parts needed for my yard sprinklers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neal W.
05/2017
5.0
gutter repair, irrigation systems
  + 0 more
Better than expected. Got the whole job done with two people in less than eight hours for replacement of gutters, filters and downspouts.
Description of Work: Awesome work! After they arrived on site to do the work they came up with a solution to save the looks of my property and save me about 400 bucks. Loved the job they did and how clean and organized it was when they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael L.
05/2017
5.0
irrigation systems
  + -1 more
They addressed our concerns at the estimating stage and followed through on the install. It took a little longer than they thought but did not increase the cost. I stopped each day to see the progress and they welcomed my questions.
Description of Work: Installed irrigation system to front and side yards. Difficult installation due to no grass and all flower beds and hand digging. Restoration time was extensive.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Catherine M.
05/2017
3.0
drain pipe, drain cleaning
  + 0 more
The workers showed up and immediately told me their snake had broken on the previous job so that would not be available. They used a pressure washer to clear the line. Their site said they would use cameras to see the problem. I did not notice any cameras used. Also told me roots were the problem but not sure how they new this and told me the work they did would only last 3 years. I think they should have come back with a snake to insure a better job done instead of telling me it broke on the last job. They also did not check all of the downspout lines, only the one I mentioned was slow.
Description of Work: Wanted all of my downspout drains checked and cleared. One side of my house seemed partially clogged.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Diane R.
04/2017
5.0
irrigation systems
  + -1 more
Very knowledgeable and courteous service by two representatives. Detected broken pipes, changed out some sprinkler heads to a different style, and replaced a couple of broken heads.
Description of Work: Sprinkler system repair of broken pipes and replaced some sprinkler heads

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert D.
04/2017
5.0
drain cleaning
  + -1 more
They guys were pleasant, punctual, and professional. We paid for 6 hours, that was 2 guys for 3 hours which was fine.
Description of Work: We needed to flush some drains and water test others to see if defective drains were the source of water intrusion in our basement. Confirmed! No more backups, and the downspouts to the defective drains are being diverted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Douglas B.
04/2017
5.0
drain pipe
  + -1 more
They went the extra step and replaced the final piece of our drainage line - changing from perforated to non-perforated. Also brought in some clean drainage rock for where the dug up sections of the line to make sure the lines were not offset. Excellent job and very professional.
Description of Work: They inspected and water tested our drainage line and down spouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Adrian C.
04/2017
5.0
gutter cleaning, drain pipe, drain cleaning
  + 1 more
Could not have been happier, the crew were very professional, hard working and honest. They completed the work with time to spare and rather than leave after the job was done, they went above and beyond an took on some additional items, cleaning out the sump pump and replacing some of the expandable downspout pipes. When did a contractor last ask you if there was anything else they could do to make sure you got the time you paid for?
Description of Work: Clear and service blocked underground pipes from the gutter downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott F.
04/2017
5.0
drain pipe
  + -1 more
Showed up on time and did a great job.
Description of Work: Downspout repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn B.
04/2017
5.0
landscaping
  + -1 more
My hard looks good and they worked hard! They always answered when I called. The grass hasn't grown in yet, but they did leave me extra grass seeds.
Description of Work: The deal I purchased was for a lawn rehab and makeover.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$999

Gail G.
04/2017
5.0
irrigation systems
  + -1 more
Brandon and John arrived after the schedule time, but they had called to make sure that was ok, and I feel that even through they arrived late, they gave my service call full and professional care. Our system checked out ok, but with advice from Brandon about disablling a couple of unneeded sprinkler heads we were able to potentially boost the water pressure to get better coverage in the areas we need it. The guys were very friendly and they know their stuff. I may make some changes later this year, and I'll definitely call Rain Pros. Otherwise, I'll have them come out next spring for a check on the sytem and any small adjustments it needs.
Description of Work: Check of sprinkler system; advice on coverage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Russ W.
04/2017
4.0
irrigation systems
  + -1 more
We had a problem with the initial service call but they did make every effort to make it right. One small fix left as parts were needed and they should be back in the next week or so to complete.
Description of Work: Sprinkler system diagnostic and turn up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Ashwini B.
04/2017
3.0
basement waterproofing
  + -1 more
Had a call. They were polite but just pumping out water would need a lot amount of money after inspection and then installing the sump pump etc was easily going over 5k. We got the work done in slightly more than half the price.
Description of Work: Crawl space had water

Rating CategoryRating out of 5
value
1.0
responsiveness
5.0


Response from Rain Pros Inc
Our actual recommendation is always to have a meeting to determine the best course of action. On the phone it was discussed that testing the downspout system to confirm that it hadn't failed and contributed to or caused the water intrusion would be a likely starting point and probably cost $2-300 depending what was discovered during the visit. Additionally during the inspection the techs would have been able to confirm the outfall of the downspout system was working well so that a future pump can be discharged to it without causing other problems. Also indicated was that given the size of the house, and that they would not be able to use a gravity drain, their price would likely be around $5000. However, without seeing the crawlspace a guesstimate of $3500-6000 was given to confirm the budget range was in line with what the member had in mind. He indicated that he would call back if he wanted to move forward with an actual bid. We follow all industry standards and provide lifetime warranties, this often makes our pricing a bit more than start up companies and low price competitors. We are glad the member at least gave us an A for responsiveness.

scott F.
04/2017
5.0
irrigation systems
  + -1 more
Everything went great, very hardworking crew.
Description of Work: Sprinkler system installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samuel J.
04/2017
5.0
irrigation systems, lawn treatment
  + 0 more
in process and their track record is superb
Description of Work: They built a french drain to channel water out of my lawn that was excess. They maintain my sprinkler system. They Thatch and aerate my lawn...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Contact information

31620 23rd Ave S, #306, Federal Way, WA 98003

https://www.RainPros.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Drain Pipe Installation,
Basement Waterproofing,
Drain Cleaning,
Pavers and Hardscaping,
Landscaping - Lighting,
Patios

FAQ

Rain Pros Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Rain Pros Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Rain Pros Inc offers free project estimates.
Yes, Rain Pros Inc offers eco-friendly accreditations.
No, Rain Pros Inc does not offer a senior discount.
No, Rain Pros Inc does not offer emergency services.
Yes, Rain Pros Inc offers warranties.
Rain Pros Inc offers the following services: Foundation, crawlspace drainage, landscape and downspout drainage installation and service. Landscape irrigation installation and service. Retaining walls, patio design and installation. Drainage: Storm drainpipe blockage, hydro jetting, mechanical snaking, video drain inspection, color camera video inspection, vapor barrier repair, french drains. Internal Channel drain, Basement channel drains, crawlspace drains, sump pump installand track drains. Hardscaping and Pavers: Repairs and Installation Sprinklers: In-ground wifi based systems, well based systems, lake/pump based systems, rain collection with auto refill options. Install, annual maintenance and repairs
Window waterproofing, residential landscape maintenance & gutter repair.

Contact information

31620 23rd Ave S, #306, Federal Way, WA 98003

https://www.RainPros.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed