Medina Professional Cleaning

Medina Housekeeping Service failed to show for our appointment on 1/6/14. Worse, she did not even call to say they weren't coming. She would have made no contact at all had it not been for me calling her and asking what happened. She said two of the girls were sick. I asked why not even call me to let me know instead of me wasting my time waiting for them. She said she had called but there was no answer. I know for a fact that she never called. It was not on caller ID and no message left on the machine. I wouldn't use them again .

It went really well. Scheduling was easy, the cleaner arrived on time, and they did a thorough job with the cleaning.

Medina is amazing. The price is unbeatable. Total price was $120. Lilia is so nice. I love them. Use them and you will be very happy!!

Wiped down the house rather than scrub or wash it.

It goes good and we will continue to have them out once a week.

They didn't clean. They just randomly rearranged the house. They also put dishes that weren't clean in the cupboard. They were probably the worst I ever had.

We were very pleased with the results. The work was done just as it was agreed upon. We would definitely hire Medina Professional Cleaning for future needs.

they were reluctant to do work that involved a little more difficult efforts. i was very disappointed that i had to constantly direct there attention to the work i wanted done. all they really wanted to do was very light housework. i had called and talked to the owner before i purchased the big deal to make sure they would do the jobs i wanted done, and was assured they would gladly do these! unfortunately this was not the case. they were also very slow! simple dusting and wiping down areas took an unusually long time. communications were also difficult with anyone other than the manager. none of the workers spoke english, and seemed to have prolems understanding my instructions. overall.....i wouldn't recommend them.

The Medina team arrived promptly and attacked the job with vigor and enthusiasm. We are exceptionally pleased with the result as well as the price, which was determined by bid prior to scheduling. We definitely plan to use Medina in the future.

Good over-all experience. Thanks.

It was last minute on my part and I needed someone right away and these ladies came in and cleaned the home spotless. There were 5 women and they were there for about 2 hours and I was very happy with the results and would definitely recommend and use their services again.

They were on time, pleasant and really hard workers.

It was an Angie's List Big Deal that I purchased. It worked out okay. It was overall a positive experience. I remember calling a few times to schedule the appointment. They showed up when they said they would.

They were very nice and professional.

Three people came to do four hours of work. One was apparently the supervisor of the other two. She was not friendly to me or my adult daughter and did not even acknowledge our little ones. You know how kids want to say "hi" and they expect adults to be nice to them? She started our conversation by listing all the things they would NOT do. And she pointed out that I would have to pay extra to get more than the four hours of housecleaning I had paid for. I just didn't feel like she was trying to make the customer feel very good about having hired them. There was one woman who did not speak English and she was the one who was the nicest! Anyway, they worked for about an hour and 10 minutes and then gathered their things up to leave. I had paid for four hours of housecleaning and I feel like I didn't get my money's worth with them. I am not a micro-manager so when they decided it was time for them to go, I let them go. But we won't be having them back.

They came on a Saturday to meet and give me an estimate. It was the first time I had hired a cleaning service. The house was desperately needing a deep cleaning. She was very nice and gave me a good estimate for the job. They came on the date agreed upon and did a wonderful job. We'll worth the money!

I thought they did a good job, and they were flexible in the arrangements, but when the team showed up, I was expecting two, and there were six. So they swarmed all over the house, which is a lot disconcerting and makes me a little uncomfortable. I'd purchased a big deal for a specific number of hours, so when they divided by the six people who showed up, it worked out to 45 minutes. Which was fine, and they did finish the whole house, and it was clean. I just wasn't comfortable with that crowd all over my house.

They were really good and we were happy with them. We have a large house and about 8 people came in and just got it done. So, they were staffed well, efficient and thorough.

About six people came in. Each woman did one hour of cleaning. They did a good job.

When I contacted the contractor she said that the deal was all ready expired. I told her clearly on the printed receipt I had I was able to use the services up to six months after my purchase. The owner then wanted to know where I lived and if she could send a crew that day. I told I was not ready to have them come yet I wanted to get on her schedule within the next two weeks. She agreed. I was in the last stages of my home being remodel and getting it staged to sell. I had to cancel one scheduled appointment with this company due to my own contractors schedule issues. However, when I was ready for the company to come out and I called her back she and I agreed on a date and time . I confirmed with her at that time my the deal I purchased was 4 hours of general house cleaning for $95.00. When talking with the owner she said NO, I will send two staff out for an 1 1/2 hour cleaning job. I told her that was not the equivalent to 4 hours of house cleaning and she said all house cleaning companies do this…… This was NOT what was advertised in the Angie's List special and the owner and I could not ever get a set scheduled time for the services. In general I would expect Angie's List to put all the specifics of each deal and how your customer’s money will be used especially in regard to house cleaning deals on their "Deals and Buy Now". Really this was not a good deal and I paid $95.00 and received no services I was able to use.....and never got another call from this contractor for my “already paid” services. Too bad I can't write the $95.00 off as a charitable gift to an Angie's list and one of her contractors.

The work was good, I got what I paid for. The person that initially came spoke English but the two people who came to do the work didn't so I was unable to communicate with them what I wanted done which was frustrating. They left the back door unlocked. I didn't notice until the next day, I did not appreciate that.

They were a bit late but that was due to Seattle traffic. As soon as the door opened up it was like a swarm of bees cleaning everywhere. They got my house in shape to put on the market for sale. It was wonderful having four people cleaning at once because it got done quickly. They laughed at the amount of dog hair but happily dealt with it professionally. I'd love to use them again.

I couldn't have been more pleased. It had been quite a while since my house had a really deep cleaning. I cleared away all the small things (ie: items off coffee table, emptied the refrigerator, took small appliances out of kitchen, etc.), The owner work along side her cleaning crew, they all worked diligently and left my home really clean. I mean *really* clean. This positive review is my "thank you"for having put in extra effort in order to leave my house in great shape.

I believe it went well, I was a bit concerned when they were using the same rag to clean the kitchen, the rag was already damp when they started using it and for multiple uses. I told Illia that concerns me if the same wash clothe was used on a previous job. They used cleaning sprays that did not have a strong lingering odor and not caustic. Overall the kitchen was cleaned up, both bathrooms, showers, toilets, sinks were cleaned. We were satisfied with the work and their punctuality. I believe they called us about 15-20 minutes before arriving to give us a heads up. Scheduling them was also painless and they fit us in with our schedule. I feel comfortable in contacting Medina again for future needs if she can assure me they are using new cleaning clothes. I did use the Angie's Big Deal coupon to scope out thier service. But we did go back and disinfected the kitchen area as we weren't sure about whether the rag was "new" or "previously" used. Other cleaning services bring with them a bundle of clean towels for wiping and cleaning. We have been extra cautious lately with cleaning services as we're concerned with the spread of the flu virus.before com

They didn't have me on their list. Because of the confusion I prompted a refund request from Angie's List.