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Mainline Plumbing & Drain LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

Seattle to Tacoma Mainline is a family owned and operated business serving our community since 2006 ​ Mainline continues to expand our knowledge of the plumbing world. It is essential to our customers and our company that we stay up–to–date on everything plumbing. We look forward to serving our community, by helping resolve its plumbing issues.

Business highlights

19 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

Plumbing, Hot Water Heaters, Drain Cleaning, Bathroom & Kitchen Remodeling, Gas Lines, Sewer

Services we don't offer

Heating & Cooling

Amenities

Free Estimates
Yes
Senior Discount

10%


Photos of past projects

Reviews

5.024 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-24 of 24 reviews

Edward S.
06/2021
5.0
plumbing, drain cleaning
  + 0 more
It is not often that a repair person comes to your home and performs above expectations. Michael, from Mainline Plumbing, did just that. He corrected the challenge of a sub flow kitchen faucet that has plagued us for several years. The plumber, who previously installed it said that it was what it should be. Once my wife used the corrected faucet, she kept saying, “I can’t believe it!”
Description of Work: Faucet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan J.
11/2018
5.0
plumbing
  + -1 more
Rick was so nice and helpful! He showed up on time, and immediately found simple solutions to all my problems. Because he fixed the problems so quickly, he didn’t charge me for the work, and wouldn’t even let me pay for his travel time. I will definitely hire him for all my future plumbing needs.
Description of Work: Rattle in tap, shower leak, trouble turning on shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mainline Plumbing & Drain LLC
Thank you [Member Name Removed]!

Sheldon Ray H.
07/2018
5.0
plumbing
  + -1 more
Mike and dad arrived exactly as promised. Quickly identified the problem with old hose bib. Replacement went without a hitch. Only complaint is for some reason the hose that was attached to this old hose bib is now totally collapsed. It seems that the old one had a sort of pressure equalizer, the one Mainline installed doesn't apparently have one. Doesn't seem to cause any issues but it it kind of disconcerting looking at the hose flattened out instead of rounded. In any event I strongly recommend this company for your plumbing needs.
Description of Work: Replace defective worn hose bib.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

MaryAnn O.
06/2018
5.0
plumbing
  + -1 more
Very well... took his time in finding and evaluating the issue, Fixed promptly. Great response time and did the work quickly and proficiently.
Description of Work: leak from unknown source

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Zan W.
03/2018
5.0
plumbing
  + -1 more
Rick and Mike were both very professional, excellent price and service.
Description of Work: Dishwasher and air gap installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Mainline Plumbing & Drain LLC
Thank you for letting Mainline help!

Franklin M.
02/2018
5.0
plumbing
  + -1 more
The plumber they sent (Mike) did an excellent job in every respect. The job was not trivial because of the age of the toilet tank. (The plumber I called first couldn't figure out how to get the hardware that would fit, and could only recommend replacing the entire toilet.) Mike was able to figure out exactly what parts were needed, located them locally, and traveled on his time to pick them up. Mainline Plumbing provided next-day service, arrived when they said he would, and conducted himself in a very professional manner.
Description of Work: Replace the flushing mechanisms in a 50-year-old toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Response from Mainline Plumbing & Drain LLC
Thank you [Member Name Removed]!

Roberta W.
11/2017
5.0
plumbing
  + -1 more
It went well.
Description of Work: Cleaning of a drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James L.
09/2017
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
The plumber arrived on time. He inspected the faucets and determined the cartridges were plugged up. Replacing them solved the problem. He called and let me know the water pressure was about 70 percent of what a total repipe would be-- certainly acceptable for a renter. I appreciated the promptness, the honesty and professionalism. Mainline Plumbing has moved to the top of my Go To list.
Description of Work: Water pressure was low and getting worse in a rental. We thought it was calcium build up and we would need to do a total repipe. We told the plumber what We were thinking. We had repiped another rental the prior month with another company. So we were bracing for a big expense.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Suzanne M.
07/2017
5.0
plumbing
  + -1 more
Excellent. Showed up exactly on time. Worked quickly and cleanly. Very affordable and fixed all the leaky sink valves!
Description of Work: Replaced old plastic sink valves with copper valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenda H.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
They did all the work for the bid they gave; they cleaned everything up so it was really a good experience.
Description of Work: Can't say enough about Mainline Plumbing--really good experience after a bad one with a different service. My kitchen sinks wouldn't drain and I called a drain service. They came out and snaked the pipe and broke through a pipe and charged me and told me I needed to call a plumber to fix the pipes. I called two plumbers and one didn't call me back, but Mainline Plumbing called me back within 2 hours. Rick Luna came out and looked at my problem and made a bid.My house was built in 1943 so the pipes are old. It was Friday so the next Monday, they came out and rerouted the drain pipe from my kitchen down in my basement. They got a whole bunch of roots out of my pipes and put in a new faucet since my old one had been leaking. All went very well and I felt really comfortable and satisfied with all the work they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Randy F.
06/2017
5.0
plumbing
  + -1 more
I called Mainline Plumbing & Drain LLC for help. I had a very good experience with the company and their boss Rick. They replaced my water heater and they fixed my leaking drain pipe under the kitchen sink in January 2016. The price I've paid was reasonable. No more problems with my water heater and no problem with my drain pipe under kitchen sink. I spoke with Rick about my new problem with my toilet. He told me he was very busy. But, he decided to come over and to help me with my plumbing problem immediately. He arrived in about 20 minutes after I placed my call. He found immediately what parts of toilet system were broken. He fixed the whole problem in about ten minutes. He told me that he decided not to charge me any money at this time. Unbelievable! He lightened up the day! I told Rick to use me for references. I strongly recommend Mainline Plumbing & Drain to anybody. They are very professional. They are always very nice. They want to help the customers, never to take an advantage. Call Mainline Plumbing & Drain LLC! Your plumbing problem will go away!
Description of Work: Water was running to the toilet. The water was unstoppable. The valve controlling water supply for the toilet was broken as well. I had to shut off the water for the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mainline Plumbing & Drain LLC
Thank you [Member Name Removed]. Thank you for calling us a 2nd time.

Cindy C.
05/2017
5.0
plumbing
  + -1 more
Absolutely fantastic. I appreciated the knowledge and attention to detail. The knowledge and extra help/guidance provided letting me know what parts I needed to connect my new dog tub was greatly appreciated! They are my Plumbing company from now forward and I would strongly recommend them to friends and business associates. Thank you!
Description of Work: Hot / Cold outside faucet installation for dog tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MaryAnn O.
01/2017
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Called several plumbers and left messages to call . Mainline responded very quickly and worked with my tenants to quickly fix the problem. I later had him install a new water heater as required by the HOA. Compared to other installations, Mainline was not the least expensive (nor the most) but customer service and quality of parts used was A+. His pricing was exactly as quoted. They are my "go to" for all my future plumbing need and would highly recommend them.
Description of Work: Drain was clogged in my rental. Then needed new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Gunnar N.
01/2017
5.0
drain cleaning, plumbing
  + 0 more
Rick and his helper showed up early and ready for the job. It was finished in a professional manner and 1/4 the price quoted by a competitor. I will use Mainline for all my plumbing need in south king county
Description of Work: sewer drain plugged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Andreux B.
12/2016
5.0
plumbing, drain cleaning
  + 0 more
Mr. Luna was very professional on the phone and in person, I would recommend to anyone needing service done.
Description of Work: Purge main drain line with snake, roots growing in line were cleared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

John K.
12/2016
5.0
plumbing
  + -1 more
Rick was very quick to respond to my email seeking service for a plumbing leak on a Sunday night. He responded very quickly to arrange for checking out the problem. He came in the time frame he stated. He did inform me of the call out charges and of the estimate of charges in case it would be a big repair. He did a through check to locate the leak and did find it after listening to my version of some possibilties. In order to have an eyes on the leak he had to cut into the sheet rock and did ask permission. He found the leak...informed me of it and proceeded and completed the repair. Cleaned up and went over the invoice. Very Satisfied..will remain a customer.
Description of Work: Plumbing leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Mainline Plumbing & Drain LLC
Thank you [Member Name Removed]! I'm glad we did not use a jackhammer! I'm available 24/7 should you need plumbing service. Thanks,

Logan W.
11/2016
5.0
plumbing
  + -1 more
Jim came over, was on time and got the job done right! Highly recommended
Description of Work: Had a bathroom faucet installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cynthia D.
11/2016
5.0
plumbing
  + -1 more
Rick was thankfully available to come to my house that evening as he was finishing up a job, and showed up in an hour. He quoted a price of $225 plus tax, which was very reasonable given the emergency nature, and compared to other quotes I got. He noticed the configuration of the kitchen pipes was a bit wonky and offered to fix that with extra costs only for supplies. He fixed that well and began snaking the sink. He had to get out a more heavy-duty snake after finding a lot of grease build up. Because there was so much grease built up, the time extended over an hour and he had to charge for an extra hour, which was $125. This wasn't anticipated but I obviously had no choice since I needed the fix. Rick was very professional and gave me good advice on purchasing something to prevent grease build up. Also, coincidentally, my dishwasher wouldn't run afterwards; it drained the excess water out from the initial clogging but wouldn't pump water in. Rick was kind enough to come back out to check the water lines to the dishwasher and found everything was in working order.
Description of Work: I had to find an emergency plumber, as my kitchen sink became clogged, water went into the dishwasher, and water came out of the dishwasher onto my floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kent H.
09/2016
5.0
drain cleaning, plumbing
  + 0 more
Rick Luna has been our plumber of choice for the past several years. He has helped with issues for all of our family in our different homes. He is honest, hard working and fair. I wouldn't trust anyone else with my plumbing needs.
Description of Work: Troubleshot a clogged drain, augered and then tested the toilet to make sure everything was functioning properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Mainline Plumbing & Drain LLC
Thank you! I appreciate you using Mainline Plumbing

Laurie H.
09/2016
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
They were very professional. When I called for appointment they came right out. He spent time with us and went over our options. That day they took care of the problem. I would definitely call them again and recommend them.
Description of Work: Installed a new gas water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Mainline Plumbing & Drain LLC
Thank you [Member Name Removed]! Please call me anytime with questions or service. Thank you, Rick Luna

Brooke R.
08/2016
5.0
plumbing
  + -1 more
I was in the middle of selling my house and was doing a few last minute punch list items prior to the home inspection. The water spigot on the front of my had been leaking for some time so I decided I was going to replace it but in doing so I sheered the spigot off at the elbow on the inside of the wall. I finally resulted in calling around and getting an emergency fix being that the home inspection was the next day. After talking with a few larger company's and being transferred half a dozen times I called Main Line Plumbing. My call was answered immediately and the quote was much more reasonable then any other company I had spoke with. Main Line Plumbing was able take care of the problem the very same day for a fraction of the cost. I am thoroughly impressed on the responsiveness and professionalism of this company and will be recommending them in the future.
Description of Work: Replaced water spigot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela N.
08/2016
5.0
plumbing
  + -1 more
Very efficient and knowledgeable.
Description of Work: Rick was very professional and courteous. He installed my new faucet in no time at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Chris C.
08/2016
5.0
plumbing
  + -1 more
All went fine. Very happy with the work. Install went smoothly. People were courteous and professional. Would definitely use them again.
Description of Work: Installed water to refrigerator for ice/water. Ran piping under house to spot in kitchen. Punched hole in floor to hook up water hook up etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Chance W.
08/2016
5.0
plumbing
  + -1 more
Rick is a stand up guy. Super honest and gave me a fair price. I will hire him in the future for sure
Description of Work: Fixed my leaking sink and garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    1600 SW Dash Point Rd, Federal Way, WA 98023

    http://www.mainlineplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    MAINLDS851JP
    Trade License Locale
    Washington
    Trade License Authority
    Washington: Contractors
    Trade License Expiration
    04/20/2023
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Drain Pipe Installation

    FAQ

    Mainline Plumbing & Drain LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Yes, Mainline Plumbing & Drain LLC offers free project estimates.
    No, Mainline Plumbing & Drain LLC does not offer eco-friendly accreditations.
    Yes, Mainline Plumbing & Drain LLC offers a 10% senior discount.
    No, Mainline Plumbing & Drain LLC does not offer emergency services.
    No, Mainline Plumbing & Drain LLC does not offer warranties.
    Mainline Plumbing & Drain LLC offers the following services: Plumbing, Hot Water Heaters, Drain Cleaning, Bathroom & Kitchen Remodeling, Gas Lines, Sewer
    Heating & Cooling

    Contact information

    1600 SW Dash Point Rd, Federal Way, WA 98023

    http://www.mainlineplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed