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Carpet Care Northwest

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

Carpet Care Northwest prides itself on being a family owned and operated business bringing its clients superior service at a fair price.

Business highlights

23 years of trusted experience

Services we offer

Steam cleaning. Carpet & upholstery cleaning. Carpet repairs & restretching. Tile & grout cleaning.

Services we don't offer

We DO NOT do flooring sales or installations, hard wood refinishing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.046 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 46 reviews

Ken P.
10/2019
5.0
carpet cleaners
  + -1 more
First time using Carpet Care Northwest. The technician Jacob did a thorough job cleaning my carpets and they look great. Price was reasonable. Will definitely use this company again.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Richard M.
09/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
Carpets went as expected and above and beyond on very difficult tile and grout. Great value and more than fair price.
Description of Work: Carpets and tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Care Northwest
Thank you for your feedback!

Thomas E.
08/2017
5.0
carpet installation
  + -1 more
The service was phenomenal - my carpets look almost brand new!
Description of Work: Stretch Carpets - around 500 SF

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Carpet Care Northwest
Thank you for your feedback [Member Name Removed]! We are pleased to have another happy client!

Romi K.
06/2017
5.0
carpet cleaners
  + -1 more
Jeff was great! In order, to keep our carpet warranty we needed to choose a company through the Carpet and Rug Institute, which is where I found this company. I gave him the dimensions of our rooms over the phone and he was able to give us a rough estimate of the cost. We moved our own furniture, so not sure if there is an extra fee for that. He was punctual, hard working and our carpets look great!!
Description of Work: Cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

anthony S.
05/2017
5.0
carpet cleaners
  + -1 more
Everything went as planned. Set-up was easy, on-time, job was well done.
Description of Work: Carpet cleaning, repair, stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Derek B.
07/2016
5.0
carpet installation
  + -1 more
Jeff was prompt in returning my email and call. Made a trip to assess what we wanted done, gave us his recommendation and a quote which came in at a solid price. Jeff and his team were diligent, professional, and friendly during the entire process. Efficient with their work, in which they replaced the entire living room (18'x15'), stairs (12 steps), patched 4 separate locations, and cleaned the entire upstairs (3 bedrooms and hallway), along with the moving of furniture, all in approximately 3 hours. Total came out to $1340, which came in lower than our other estimates. Would 100% recommend Carpet Care Northwest to anyone looking for cleaning, patching, or replacing carpet.
Description of Work: Replaced living room and stairs carpet, patched 4 corners ripped up by our cats, and cleaned the entire upstairs carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,340

Anne H.
07/2016
5.0
carpet cleaners
  + -1 more
Jeff was prompt and professional. The carpets look great. He did a better job than some cleaners I've used about not leaving excess moisture in the carpets.
Description of Work: Cleaned carptets in entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Alicia D.
04/2016
5.0
carpet installation
  + -1 more
Prompt, reliable, polite, did a nice job.
Description of Work: Removed old carpet in 2 rooms and installed new carpet + pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

dorothy denee M.
08/2015
5.0
carpet installation, carpet cleaners
  + 0 more
I contacted Jeff to clean the carpet at my parents house due to my puppy being a little too liberal with his bowels.... Needless to say, the odor and stains were awful! Jeff was extremely professional, accommodating, and friendly on the phone when we spoke, and I felt safe with him going to my elderly parents house to clean their carpeting and rugs. My parents absolutely LOVED him. They stated he did an absolutely amazing job, helped moving their furniture, cleaned everything that was there - as well as an additional three area rugs. It is not to empress my mother, but Jeff did it. They could not stop telling how great he was, how wonderful his work was, and now they want to hire him an annual basis. Way to go, Jeff! And the price was VERY MUCH affordable, especially considering everything that he did to give their carpeting a complete make-over.
Description of Work: Jeff cleaned my parents house head to toe, including three additional rugs. His price was overly fair; in fact, my mother felt that she should have paid a lot more because how wonderful he was. Both my parents could not stop talking about him, his incredible work ethics, his professionalism, and his kind and friendly personality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Randy H.
08/2015
5.0
carpet cleaners
  + -1 more
These guys are the GREATEST! They showed up on time -they were VERY polite - they did a great job on cleaning our carpet (a 4 bdrm 2200 sq foot home)! When they did the enzyme treatment, they told us that this included a free call-back treatment if we wanted. We did, in fact, call them to re-treat the small area. Jeff called us back immediately and scheduled the free re-treatment! This company is good. They stand behind what they say - no questions asked! And they are prompt, courteous, and VERY reasonably priced. You will not be let down.
Description of Work: Cleaned our carpet and did an enzyme treatment on a small area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kirsten G.
07/2015
5.0
carpet installation, carpet cleaners
  + 0 more
Excellent service. Jeff arrived on time, was pleasant and very professional. Carpets very clean.
Description of Work: Cleaned our wall-to-wall carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alison K.
05/2015
5.0
carpet cleaners
  + -1 more
Jeff came out and did a fabulous job of cleaning our carpets. We have pets and kids with a 10 year old carpet (middle to the road quality wise) and he was able to make it look fresh again. Next time we need our carpet cleaned, we will certainly call Jeff/Carpet Care NW again.
Description of Work: Had our carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Thomas M.
04/2015
5.0
carpet installation, carpet cleaners
  + 0 more
Went like clockwork. Jeff works very hard, no messing around. Very thorough and has really good techniques for elevating furniture items off the carpet - resulting in with minimum furniture removal (and replacement after carpet drying). Couldn't believe how fast it went. Very pleased with the results.
Description of Work: Cleaned about 2500 sq. ft. of carpet - 2-story home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KRISTIN T.
10/2014
5.0
carpet cleaners
  + -1 more
Jeff came to my house and provided a free estimate of the time and cost to do what I requested. For the job, he and his helper arrived on time, did the work and charged the price he'd quoted. All went smoothly. Very professional. It was between rainy days, so Jeff had to navigate puddles outside, but he made sure none of that mess was tracked into the house. Couldn't have asked for more.
Description of Work: Jeff cleaned the carpet in 1 room and stretched and cleaned it in another room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Laurice L.
10/2014
5.0
carpet cleaners
  + -1 more
Jeff was terrific. He was friendly and dog friendly which was great. He did the best job on my carpets - better than anyone in the past. He was timely, professional, and thorough. Will be calling him again!
Description of Work: He washed all my carpets which included stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

roseanne C.
09/2014
5.0
carpet cleaners
  + -1 more
I am amazed at the excellent condition Carpet Care Northwest achieved in cleaning two rooms of my house. Jeff was very professional, on time and it didn't take him that long to get the job done. My carpets look new again and feel very soft. Don't look any farther for a cleaner, Carpet Care Northwest is all you need. I recommend him 100% and will continue to use this great service on other rooms of my house!
Description of Work: Cleaned carpet in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharai K.
09/2014
5.0
carpet cleaners
  + -1 more
Great from start to finish! Jeff was prompt, courteous and did great work!
Description of Work: Carpet stretching, patch repair and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Elayne W.
08/2014
5.0
carpet cleaners
  + -1 more
Jeff obviously takes great pride in his work and it shows. He managed to get an ink stain out of our couch that had been there for years. I would definitely call him again. He showed up on time and was polite and professional. Highly recommend!
Description of Work: Cleaned three levels of carpet in our house and a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ehren G.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Jeff answered the phone and scheduled me promptly. I was in a bit of a rush because I was trying to got my house on the market ASAP and he quoted a very reasonable price. It was $175 for the whole house, but our house is small, about 1200 square feet. Still a very good price in my opinion. Jeff arrived promptly and was very courteous and personable to my wife and me. He removed stains that I was sure were not going to come out and cleaned under the furniture and left it on little foam feet to dry underneath, something that previous carpet cleaners we hired did not do. He even cleaned an unattached remnant of carpet on our garage step. When done, he provided me with a pair of shoe booties so I could inspect the job. Jeff is a genuinely pleasant professional who actually takes pride in his work and reputation. We will hire him in the future to clean the carpets in our next house. Highly recommended!
Description of Work: Cleaned carpets in entire house prior to listing for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Nikki B.
06/2014
5.0
carpet cleaners
  + -1 more
Jeff arrived and looked the carpet over in the rooms. He was also looking for stains and I ;pointed out 2. Then he tended to business. I could see he was serious about his job..When Jeff was done the carpet looked and smelled so fresh !
Description of Work: Jeff was awesome. Came the next day because I had company coming that week

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Kimberly K.
06/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
This was the BEST job any cleaner has done with those two rugs. They were like new without the new smell. Thank you guys! Plus they were dog friendly This was the second time they have cleaned these rugs. They have my business!
Description of Work: professionally cleaned 2 oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

jim S.
04/2014
5.0
carpet cleaners
  + -1 more
Very nice, punctual and demonstrated pride and enthusiasm in his work. The quality of the work was excellent, and I would be happy to use him in the future. Look no further.
Description of Work: Cleaned our carpets for the whole home, with specific attention to areas where our dogs hang with us in the family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Alan T.
03/2014
5.0
carpet cleaners
  + -1 more
Jeff runs this company and is the nicest most caring contractor possible. He is prompt, does exactly what he says he will do and delivers his work at a fair price.
Description of Work: Jeff does carpet repair and cleaning for my 6 rental units as well as our home. He can tackle pretty much any carpet or threshold issue and does so promptly and for a fair price. He will stretch, clean re-tack. He has blowers and dehumidifyers and can handle wet carpet remediation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Patricia T.
02/2014
5.0
carpet cleaners
  + -1 more
Jeff was able to give me a quote over the phone when I described the amount of carpet I needed cleaned. He confirmed the price when he arrived. He did a great job. I will use him again in the future.
Description of Work: Cleaned one bedroom,one closet and upstairs hall.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0

Yes, I recommend this pro
$110

Nikki B.
02/2014
5.0
carpet installation
  + -1 more
When I called Jeff and explained what happened he knew what to do and a quote over the phone. He arrived promptly and introduced himself. He asked if I had an inconspicuous place to pull a strand from. He chose the spot and quickly went to work. The strand fit in perfectly. Jeff was professional and friendly. I'm glad I chose him.
Description of Work: Jeff came to repair my berber carpet that had a strand pulled out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1(current)
    • 2

Contact information

1911 SW Campus Dr # 259, Federal Way, WA 98023

http://www.carpetcarenw.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
602 371 446
Trade License Locale
State of Washington
Trade License Authority
State of Washington DOL
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile

FAQ

Carpet Care Northwest is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Carpet Care Northwest accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Carpet Care Northwest offers free project estimates.
No, Carpet Care Northwest does not offer eco-friendly accreditations.
Yes, Carpet Care Northwest offers a 10% senior discount.
No, Carpet Care Northwest does not offer emergency services.
Yes, Carpet Care Northwest offers warranties.
Carpet Care Northwest offers the following services: Steam cleaning. Carpet & upholstery cleaning. Carpet repairs & restretching. Tile & grout cleaning.
We DO NOT do flooring sales or installations, hard wood refinishing

Contact information

1911 SW Campus Dr # 259, Federal Way, WA 98023

http://www.carpetcarenw.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM