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Whispering Pines Cstm. Landscapes, LLC

Landscaping, Landscaping - Lighting, Pavers and Hardscaping,

About us

OFFICE HOURS LISTED MONDAY THROUGH FRIDAY 10:00 AM TO 3:00 PM With over 25 years in the landscaping business, let us remodel your outdoor living space into your personal oasis. From patio pavers , flagstone and retaining walls to irrigation systems, ponds and dry river beds and all aspects of design and construction. Well irrigation systems. Commercial and residential.

Business highlights

20 years of trusted experience

Services we offer

Retaining walls, flagstone and paver patios, irrigation, french drains, yard renovations, french drains. All aspects of hardscapes and landscapes.

Services we don't offer

Maintenance.


Accepted payment methods

Check

Photos of past projects

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
4.0
professionalism
3.7
responsiveness
4.0
punctuality
4.0
Showing 1-3 of 3 reviews

Laura H.
08/2014
5.0
landscaping
  + -1 more
Mike truly is an artist with rock and his design really turned out awesome. We are in a residential development were the houses are like 10 feet apart. Our backyard is pie shaped and Mike created an oasis. We put in Koi and Mike has given us hours of entertainment and pleasure. I tried doing this project myself and after 9 years, Mike came in, finished it and made our dream come true. Mike and Toni are awesome to work with. We will definitely use Whispering Pines again and recommend him to all our friends or anyone looking to do a water feature.
Description of Work: Built a 11 foot round by 4 1/2 feet deep Koi pond with two cascading waterfalls feeding into the pond and two 3 foot dolphin fountains bordering the edge shooting water streams that arch and cross each otgher. Mike and his crew did the landscaping to make it an oasis in my own backyard. He installed overflow drains feeding into the gutter downspouts and put in automatic backfill system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Susan E W.
06/2013
5.0
landscaping
  + -1 more
The work was done quickly and with great skill. All workers I talked with were polite and respectful to me and to my property. When the materials were delivered, they were placed where I asked. There didn't seem to be any chit chat other than work related and never any swearing. Complete cleanup was done every day. Getting a schedule is challenging and requires a bit of patience because one never knows how earlier jobs will go. Of course there is mother nature also. My job was able to be completed during the time we estimated and was done to my complete satisfaction. In fact they made a suggestion for improvement to the original plan that was perfect and made the finished product much better than expected. This company is probably not the cheapest one to be found, but I got what I paid for, and I'm very happy. That is worth something to me!
Description of Work: Built a 15 foot circle patio as an extension to one end of my existing patio. Built a walk-way at the other end of my existing patio the full length of my house from back to front, and joined to the driveway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Laurie S V.
09/2012
1.0
landscaping
  + -1 more
I asked them to not park the truck in my driveway. Their truck left a big puddle of oil on my driveway. The boss of the company left two guys alone to do the work. My list of work included picking up branches that were knocked out of the trees, and the two guys actually started shaving down my trees to the dead core. There is still no growth there. John, who gave me the estimate was extremely nice, but when I called to rectify, his wife was extremely rude. They put moss killer down to line my lawn. They did require a cash deposit, which they did return.
Description of Work: They maintained our property.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Response from Whispering Pines Cstm. Landscapes, LLC
This is second reply, apparently first one was not received. I just located a copy of what I send on 9/23/2012. As the saying goes, you can please some of the people all of the time but not all the people all the time. In over 25 years in the industry, this is a first. We are surprise it took her 6 months from time of service to complain.The customer asked for a proposal, signed a contract where it outlined what she was getting for her service, and out-lining the work we would perform which included in the wording select pruning of Layland Cypress (20 plus years old , 200 plus feet long an estimated of over 40 tall) and Emerald Green Arborvatae and removing damaged branches.caused by snow. She indicated that her list of work included picking up branches that were knocked out of trees were on the ground, they were not on the ground, they were on the trees! There were some "twigs branches" which we picked up.. We were instructed not to leave our equipment on site,she didn't want to look at them, wheel barrow, rakes etc. ( hide then behind some trees in her yard) and not to park in the driveway. We put tarps down on most of the driveway to avoid any spills. As per our foreman Danny, when the crew arrived, she was extremely "picky" when they arrived and started their work and when branch removal started she started swearing and using extreme foul language.making them uncomfortable and fearful for their safety. *( he called the office and was instructed to clean up and leave site) She called the office, (I was not comfortable with her attitude) told her I would call her back when the crew and owner came back. I did raise my voice to her over the phone to let me get a word ( which I think she said I was rude) , apparently I wasn't getting through to her ( explained what she signed on the contract) and advised her we would recall our bid and refund her deposit at once, which I did the next day. We performed the application of moss killer on 12000 square feet of lawn (which was part of our bid) and the labor to install at no charge to her ( we wrote off $240.00 ) I have pictures of all she is complaining of and there minimum difference in the look of trees. As for the LARGE oil stain ( Mike rear-seal on the truck went out) he was there to check on the crew for maybe 5 minutes, it was the size of a silver dollar when he left. We offered to have a professional concrete company come out and remove, she refused and assured me and stated her "dawn dish soap" would remove the stain but when she cleaned it up which caused it to feather to a baseball size ( have pictures on file). When she signed the contract, I went over every detail and she signed off on work to be performed. She did not add or comment on anything and accepted the bid. We take great pride in our work, our employees and our company. We bent over backwards to accommodate this customer and there was nothing we could to please her. As for John she refers to in her complaint who gave her the estimate, ( who was nice) we do not know him because he is not with our company. This person had professional people maintaining her yard, she was apparently not happy with them either. My sincere apology in not getting back sooner after our phone conversation, had emergency surgery and some health recovery issues. Thanking you for your time, Toni

    Contact information

    2518 Larlin Dr, Everett, WA 98203

    www.whisperingpineslandscapes.com

    Service hours

    Monday:
    10:00 AM - 3:00 PM
    Tuesday:
    10:00 AM - 3:00 PM
    Wednesday:
    10:00 AM - 3:00 PM
    Thursday:
    10:00 AM - 3:00 PM
    Friday:
    10:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Landscaping - Lighting,
    Pavers and Hardscaping,
    Lawn Irrigation

    FAQ

    Whispering Pines Cstm. Landscapes, LLC is currently rated 3.7 overall out of 5.

    Monday: 10:00 AM - 3:00 PM

    Tuesday: 10:00 AM - 3:00 PM

    Wednesday: 10:00 AM - 3:00 PM

    Thursday: 10:00 AM - 3:00 PM

    Friday: 10:00 AM - 3:00 PM

    Whispering Pines Cstm. Landscapes, LLC accepts the following forms of payment: Check
    No, Whispering Pines Cstm. Landscapes, LLC does not offer free project estimates.
    No, Whispering Pines Cstm. Landscapes, LLC does not offer eco-friendly accreditations.
    No, Whispering Pines Cstm. Landscapes, LLC does not offer a senior discount.
    No, Whispering Pines Cstm. Landscapes, LLC does not offer emergency services.
    No, Whispering Pines Cstm. Landscapes, LLC does not offer warranties.
    Whispering Pines Cstm. Landscapes, LLC offers the following services: Retaining walls, flagstone and paver patios, irrigation, french drains, yard renovations, french drains. All aspects of hardscapes and landscapes.
    Maintenance.

    Contact information

    2518 Larlin Dr, Everett, WA 98203

    www.whisperingpineslandscapes.com

    Service hours

    Monday:
    10:00 AM - 3:00 PM
    Tuesday:
    10:00 AM - 3:00 PM
    Wednesday:
    10:00 AM - 3:00 PM
    Thursday:
    10:00 AM - 3:00 PM
    Friday:
    10:00 AM - 3:00 PM