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OC FLOORING LLC

3.0(
2
)

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

... +1 more

About us

"We are a local, Lynnwood, WA-based hardwood flooring company, specializing in hardwood floor installation, wood flooring, wood floor refinishing, wood floor sanding, engineered hardwood floors, carpet, tile, and stone. With over 10+ years of experience working with a wide variety of flooring types and above, our track record is impeccable. We don’t like to brag much, but our customers love us and the work we’ve done. We’re also independent and family-owned, thus giving us the ability to have a personal connection to every project and customer we deal with.​We offer FREE IN-HOME ESTIMATES with no strings attached, so don’t hesitate to give us a call at 425-595-1079.​ You can also visit our showroom: 2109 196th ST SW #107 Lynnwood WA 98036. OC Flooring.

Business highlights

16 years of trusted experience
Family Owned & Operated

Services we offer

"We are a local, Lynnwood, WA-based hardwood flooring company, specializing in hardwood floor installation, wood flooring, wood floor refinishing, wood floor sanding, engineered hardwood floors, carpet, tile, and stone. With over 10+ years of experience working with a wide variety of flooring types and above, our track record is impeccable. We don’t like to brag much, but our customers love us and the work we’ve done. We’re also independent and family-owned, thus giving us the ability to have a personal connection to every project and customer we deal with.​We offer FREE IN-HOME ESTIMATES with no strings attached, so don’t hesitate to give us a call at 425-595-1079.​ You can also visit our showroom: 2109 196th ST SW #107 Lynnwood WA 98036. OC Flooring.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

up to $500 off

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.5
punctuality
3.0
Write a review
Showing 1-2 of 2 reviews
Andrew D.
07/2023
1.0
hardwood floor
  + -1 more
I hired OC Flooring to sand and refinish 2000 sq/ft of hardwood flooring. The experience was not good to say the least. They weren’t the cheapest or most expensive. They had a nice brochure, so I chose them to do the job. It started with them not using the agreed upon Bona Traffic HD finish and instead a lesser grade Bona Mega One finish. Their workmanship was subpar and unprofessional. After they initially said the job was complete, there were lots of sanding swirl marks, uneven stain, and hairs and debris in the finish. They attempted to spot treat areas which created a patchwork of different sheens. They never completed the job to a satisfactory state. My neighbor had hired them as well during the same timeframe and had an identical experience though she settled prior to court. Hopefully, this review helps others avoid making the same mistake in hiring OC Flooring that I made. Photos of their finished work included.
Description of Work: I hired OC Flooring to sand and refinish 2000 sq/ft of hardwood flooring.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$10,096.08
Response from OC FLOORING LLC
Dear [Member Name Removed], Thank you for taking the time to share your concerns. We value feedback and always strive to ensure our customers are pleased with our work. We understand that you aren’t happy with the situation, but it's not fair for you to claim that any response we have to this review is going to be false. We are simply sharing our experience from our perspective, as you did yours. Upon reviewing your comments, I'd like to address a few points. Firstly, it's important to highlight the photos you attached with your review. These images were taken before the project was fully completed, which does not accurately represent the final quality of our work. Secondly, imagine you ordered a product and, upon receiving it, noticed there was some issue. Naturally, you'd call the company to arrange repairs. After agreeing to a date and time for the repairs, if you then decided to cancel and instead initiated a back charge for the product while still keeping the product, this now becomes a breach of contract of sale. No company would survive if clients simply decided they didn’t like the product and revoked their payments, but still chose to keep the product, and refused to work with the company to resolve your issue. This would now be considered theft. In the same way, after finishing the project and hearing your feedback, our immediate reaction was to schedule the necessary repairs. You then decided you no longer wanted us to do the repairs and instead decided to back charge your final payment. This was a breach of contract because we completed the project, therefore the final payment is due. As per our contract, we are more than willing to do any repairs necessary in order to resolve any issues you have after the completion of the project. Since you back charged your final payment and refused to allow us to make the repairs, we were forced to take this to court. In the end, the court determined we were in the right in this situation.
Angie S.
01/2017
5.0
hardwood floor
  + -1 more
They did a great job. On time , cleaned up. Very professional. Would highly recommend.
Description of Work: They installed my hardwood floors throughout my home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000

    Contact information

    113th st se, Everett, WA 98208

    http://www.nwocflooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 AM

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    OCFLOFL852KQ
    Trade License Locale
    Washington
    Trade License Expiration
    07/23/2023
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Ceramic Tile,
    Carpet Sales and Installation

    FAQ

    OC FLOORING LLC is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 3:00 AM

    OC FLOORING LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, OC FLOORING LLC offers free project estimates.
    Yes, OC FLOORING LLC offers eco-friendly accreditations.
    No, OC FLOORING LLC does not offer a senior discount.
    No, OC FLOORING LLC does not offer emergency services.
    Yes, OC FLOORING LLC offers warranties.
    OC FLOORING LLC offers the following services: "We are a local, Lynnwood, WA-based hardwood flooring company, specializing in hardwood floor installation, wood flooring, wood floor refinishing, wood floor sanding, engineered hardwood floors, carpet, tile, and stone. With over 10+ years of experience working with a wide variety of flooring types and above, our track record is impeccable. We don’t like to brag much, but our customers love us and the work we’ve done. We’re also independent and family-owned, thus giving us the ability to have a personal connection to every project and customer we deal with.​We offer FREE IN-HOME ESTIMATES with no strings attached, so don’t hesitate to give us a call at 425-595-1079.​ You can also visit our showroom: 2109 196th ST SW #107 Lynnwood WA 98036. OC Flooring.

    Contact information

    113th st se, Everett, WA 98208

    http://www.nwocflooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 AM