I called the office back after sending the two teens away. This time, i spoke to the "new office manager" who sounded apologetic and offered to have "more mature" people come out at 9 AM the next day. Again, I repeated all of my needs/concerns to the OM. These two ladies were maybe 20, but arrived on time, ready to do the garage. Despite having been told on the phone the day before when I scheduled that I would have them all day until the job was done, I was informed by them that they had another job at noon. I got them for 3 hrs, the job is still unfinished and I have a pile of refuse and now, wet, paper boxes that are sitting in the front of my house for the holidays. To say I'm p***** wouldn't even cover it. And of course, calling the office back resulted in no one answering the phone or returning my message.
Description of Work: I called to get help to clean out/organize my garage, then assist with sorting and moving items from the house to the garage for storage. I also needed bimonthly housecleaning services. I was very clear on the phone that no inside cleaning could be done until the garage was cleaned and organized, as my mother just moved in with me and I needed help to get things put away. I was told the cleaners would arrive at 9 AM on 12/16. No call/No show for an hour. I called the office and was told they would arrive by 2 PM, even though I told the office person this job would be an all day event. They showed up, parked their car directly in front of the trash and recycle cans on the street, impeding trash pick up. They showed up at the front door wearing cutesy little knee pads and carrying a vacuum cleaner and a tool box of cleaners and chemicals. I had been very clear with initial contact that I have severe chemical sensitivity and did NOT tolerate any cleaning products. When I answered the door, they had no idea they were supposed to be doing the garage. I asked them to leave, since it was way too late in the day to start working on the garage and I was fairly irritated with these two little 18 yr olds who couldn't even figure out to park somewhere else on the wide open street besides in front of the trash cans. The price quoted for the initial work started out at $95/hr for two persons. By the time I got off the phone with the guy in the office, he'd presented several "discounts". I was subsequently charged the full amount.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$255
TAMI M.
10/2008
5.0
house cleaning
+ -1 more
Great...very thorough, nothing was left untouched. Very efficient. A little on the spendy side, but worth it for a deep cleaning once in awhile.
Description of Work: Deep cleaned the house, head to toe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
ANDREW M.
06/2005
5.0
house cleaning
+ -1 more
WAS VERY SATISFIED WITH THIS ONE TIME, THROUGH SERVICE. A LITTLE MORE THAN I WAS HOPING TO PAY - BUT FELT LIKE IT WAS OK FOR A ONE TIME THING. MIGHT NOT DO IT VERY OFTEN AT THIS PRICE.
Description of Work: HIRED FOR ONE TIME - SPECIAL EVENT CLEANING. CLEANING OF EVERY ROOM IN THE HOUSE.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
NICOLE M.
06/2005
3.0
house cleaning
+ -1 more
WE HIRED THIS COMPANY ONLY TWICE. THE FIRST TIME THE SERVICE WAS GREAT! THE HOUSE WAS SO CLEAN! THEY DEEP CLEANED THE KITCHEN AND BATHROOM AND IT WAS AWESOME. THE SECOND TIME THEY DEEP CLEANED THE HALL AND THE STAIRS. I COULD FIND NO EVIDENCE OF ANY ADDITIONAL CLEANING BEYOND WHAT WAS DONE THE TIME BEFORE. THEY OFFERED TO COME FIX IT IF I MADE A LIST. I DIDN'T WANT TO BOTHER WITH IT. RATING IS BASED ON THE SECOND TIME NOT THE FIRST. I WAS VERY HAPPY THE FIRST TIME.
Description of Work: WE HIRED MERRY MAIDS TO CLEAN OUR HOUSE. CLEANING WAS TO INCLUDE ALL ROOMS PLUS A DEEP CLEAN OF TWO ROOMS.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$175
KAREN M.
05/2005
4.0
house cleaning
+ -1 more
THE CLEANING SERVICE SCRUBBED THE BATH TUB, SINKS, TOILETS VERY WELL. THE DUSTING WAS NOT AS THOROUGH AS I WOULD HAVE EXPECTED/ THEY DID A GREAT JOB WITH THE VACUUMING.
Description of Work: THE CLEANING SERVICE CAME AND CLEANED THE INTERIOR OF MY HOUSE WHICH IS 2000 SQUARE FEET.
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*Contact business to see additional licenses.
Service Categories
House Cleaning,
Carpet Cleaning
FAQ
MERRY MAIDS is currently rated 3.6 overall out of 5.
Sunday: 8:00 AM - 5:00 AM
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: 8:00 AM - 5:00 AM
MERRY MAIDS accepts the following forms of payment: Check,MasterCard,Visa
Yes, MERRY MAIDS offers free project estimates.
No, MERRY MAIDS does not offer eco-friendly accreditations.
No, MERRY MAIDS does not offer a senior discount.
No, MERRY MAIDS does not offer emergency services.
No, MERRY MAIDS does not offer warranties.
MERRY MAIDS offers the following services: HOUSECLEANING INCLUDING VACUUMING, DUSTING, SWEEPING, CLEAN APPLIANCE, COUNTERTOPS, SHOWERS, TUBS, TOILETS & MIRRORS, WASH FLOORS.