Home, office, commercial cleaning done right the first time! 100% satisfaction guarantee. No job too big or small. Serving Snohomish and King Counties since 2001. Free estimates. We provide all cleaning equipment and supplies.
Business highlights
24 years of trusted experience
Services we offer
House Cleaning, New Construction cleaning, Janitorial, Boat cleaning, Carpet Shampooing, Windows and Blinds. *Payment is due at time of service unless otherwise arranged. **Small deposit may be required up front to initiate commercial services.
We hired Lydia because she communicated well with us and seemed very professional. She started with us and brought with her a young assistant. They seemed to work together well and our home was getting cleaned. Unfortunately the communication was no longer with me as it could have been . Things started to change because her assistant plans to move started to take action. Lydia showed up by herself and spent more time on dusting details than overall cleaning. She even told me to choose what was to get done at the visit and it was frustrating as her choices of what was important to take care of seemed unfocused. I would have happily given up the detailed dusting for the general cleaning I couldn?t do, but she seemed unwilling to work with me or communicate the issues until the request to choose as her time was limited. She later brought in a new assistant who seemed to have not be told about how and what to be doing. She over used bleach and then used some new blue cleaning towels we purchased to wipe it up with. It just wasn?t professional to leave a brand new employee alone here. I had written a list that day of what we needed done since the time before I was left paying for a full session with minimal results. The list wasn?t given to the new hire and she started to redo things that didn?t need to be done. It wasn?t what I wanted to pay for and it was the end of a situation that went downhill because of the owner?s priorities.
Description of Work: We needed our home dusted, floors washed and or vacuumed. We needed bathrooms and kitchen cleaned. I usually cleared counters and made it as easily doable as possible. I am disabled and need this kind of help. Some of our house help had things they wouldn't do like dust our pot rack, I think she was one of them with this restriction but it has been a few years. That was something I just had to try and fix myself. I prefer to use our own choice of cleaning fluids and supply our own towels and equipment because we are all asthmatics. I washed and prepared the towels for them. I actually was requested to buy the medical blue towels by Lydia as she preferred to work with them. I did so and had them washed and ready for her along with the white garage towels as paper towels and other cleaning needs.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$800
Response from Lydia's Cleaning Services, Inc.
I work off a detailed checklist to provide my customers with a thorough cleaning. I was losing my "star" employee" Chrystina who was moving to Virginia due to her husbands Navy posistion. Finding a replacement qualified or equal employee was difficult. It takes time to train and develop good staff as I explained to (member name removed). I worked with both my staff, Chrystina and Arianna to get the volume and precise methods/products done on the checklist. (member name removed) was getting 4 hours of heavy detail from two staff. (That is equivalent to 8 hrs of cleaning at the rate of $36.00 per hour. My normal rate is $45.00 per hour for two people. (member name removed) requested we spend less time dusting to make sure the bending over and lower other tasks that she wasnt able to do got done, so we prioritized accordingly. I was and continue to be a growing business. Back in April of 2011 when she had mentioned her dissatisfaction, my company was growing and I was working long hours. I offered to change the schedule to accomodate her families needs. I followed up with her if she was there at the end of the cleanng day. I offered (member name removed) a free, personal 3 hour clean with my apologies. (member name removed) declined the offer. I continue to offer a 100% satisfaction guarantee for my customers.
Esther O.
03/2013
4.0
house cleaning
+ -1 more
The service has gone fairly well. She is really thorough when she does the work herself; sometimes she has another employee and generally they're not up to her personal quality, but they are satisfactory.
Description of Work: They come out once a month to clean my home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Betty C.
03/2013
3.0
house cleaning
+ -1 more
It looks like she didn't even dust. She tried to over charge me and I said no because she was late. She was not even here an hour and half.
Description of Work: I hired her to come in and dust, vacuum and clean the furniture. I noticed she did not do the lamp shades or lamps. I asked her to clean under the beds, I even had the vacuum sitting in there. It did not even look like she cleaned under the beds.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$60
shari L.
08/2012
2.0
house cleaning
+ -1 more
The owner came over and said she would do the work herself, but she ended up sending someone else to do the work who was inexperienced and not that good. They had poor follow through and did not say when they were coming.
Description of Work: They did some house cleaning for me.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
April S.
02/2012
5.0
house cleaning
+ -1 more
Extremely happy; It was very nice to come home to a clean home.
Description of Work: Cleaned my entire house including cleaning bathrooms, kithcen, mopping floors, vacuuming, dusting. My house looked cleaner than when I clean it (and I thought I was doing a pretty good job).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Lydia's Cleaning Services, Inc.
Thank you so much for the generous report on Christina and my company. I enjoyed meeting you and appreciate your comments and compliments!
Eric C.
02/2012
5.0
house cleaning
+ -1 more
Went very well, I was very pleased!
Description of Work: I called on the February 13th, Lydia promptly returned my call and booked me for valentines day, less than 24 hours after the call! One of Lydia's associates helped me clean my house as a gift for my husband. She wasn't judge-y, very happy to help. She was meticulous and was worth every penny! I would love to have these folks come weekly, but it's out of my budget, however I will definitely have them back. Christina was polite to my toddler, and was great with our dogs. She asked if everyone (dogs and sleeping toddler) was ok with vacuums. very professional! She deep cleaned my kitchen, while I picked-up around the house. My entire home was clean in 3 hours (1500sq foot home) I was very pleased!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Karen S.
01/2012
5.0
house cleaning
+ -1 more
She always shows up on the scheduled day, the cost of the service is a good value, and my house is always comes out sparkly clean! I plan to continue to use this company.
Description of Work: Lydia's cleaning service has cleaned my 1800 square foot house several times now- vacuuming, dusting, mopping, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Toribio A.
10/2011
5.0
house cleaning
+ -1 more
I was looking for a house cleaner that was able to set up a schedule for every three weeks to come clean the house. Even though i have not found one yet, I contacted Lydia"s Cleaning Service and got a return call a couple of days later. This was after Lydia and I played phone tag. We agreed to meet on a Saturday morning for a walk through of the house and a face to face meeting to talk about my requirements. We agreed on a time to have the place cleaned and a schedule to have a reoccurring cleaning. Chrystina has been wonderful and is very thorough. The house has been very clean and fresh smelling. I am very happy with her work and have had no reservations about having her come to the house.
Description of Work: House cleaning on a regular basis. At a reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Diane D.
09/2011
5.0
house cleaning
+ -1 more
Fabulous! Very experienced, estimate was bang on for first clean on the amount of time. Very knowledgeable in various surfaces that needed to be cleaned and various products that can be used, our preference/choice, of course. Was referred to her by a trusted friend who has used her for 8 or 9 years. From our experience and what our friend has told us over the years Lydia's Cleaning Service is A++++! We look forward to working with them in the future.
Description of Work: House cleaning, all floors (laminate, vinyl, ceramic tile, carpet). Full cleaning of kitchen, 2 bathrooms, and powder/laundry room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Holly R.
06/2011
5.0
house cleaning
+ -1 more
Outstanding work ethic, excellent service, punctual, thorough, detail-oriented, professional, reliable, friendly, trust-worthy, honest, ethical, personable, amazing work product!!
Description of Work: Thorough, detailed, meticulous housecleaning (vaccuum, dust, floors, bathrooms, kitchen, etc). Lydia's Cleaning Service has been my service providor, and Lydia, herself, has been cleaning my home for several years now. She has continuously acted with complete moral, ethical, and personal professionalism. I have recommended this company's services to several of my friends and relatives and each and every single referral has been thrilled with her work and has hired her long-term. I personally absolutely trust Lydia 100% with full access to my home, whether or not I'm present. In fact, she has house-sat for me on a few occasions, lovingly caring for my dogs and taking care of my home in my absence. I would highly recommend this company's services to anyone who seeks a professional, ethical, moral, and trusted house cleaner. She's the BEST!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Judith H.
08/2009
5.0
house cleaning
+ -1 more
Lydia has cleaned my house for several years. She does a great job and I trust her completely. She is so reliable that she appeared at my door with vacuum cleaner in hand last winter during the snow storm when nobody else was venturing out. Lydia takes care of my cat when we go out of town, and handles anything else that I ask of her.
Description of Work: Complete house cleaning including bathrooms, vacuuming, mopping, kitchen, etc.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
Lydia's Cleaning Services, Inc. is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 5:00 PM
Lydia's Cleaning Services, Inc. accepts the following forms of payment: Check
Yes, Lydia's Cleaning Services, Inc. offers free project estimates.
Yes, Lydia's Cleaning Services, Inc. offers eco-friendly accreditations.
No, Lydia's Cleaning Services, Inc. does not offer a senior discount.
No, Lydia's Cleaning Services, Inc. does not offer emergency services.
No, Lydia's Cleaning Services, Inc. does not offer warranties.
Lydia's Cleaning Services, Inc. offers the following services: House Cleaning, New Construction cleaning, Janitorial, Boat cleaning, Carpet Shampooing, Windows and Blinds. *Payment is due at time of service unless otherwise arranged. **Small deposit may be required up front to initiate commercial services.