Carsten Cleaning - Carpet & Upholstery has been proudly serving Snohomish County for over 25 years! With the latest technology and the experience of a certified master cleaner, they are equipped to get the job done. Look no further for a professional, family owned business. Call the Cleaner Who Cares! Carsten Cleaning - Carpet & Upholstery 6309 West Beech St, Everett WA 98203 (425) 350-6762 http://carstencleaning.com/
Business highlights
34 years of trusted experience
Services we offer
Carpet cleaning, upholstery cleaning , and tile cleaning. Pet stain/odor treatment. Carpet repairs. Carpet re-stretching.
LJ is carrying on the family tradition of great customer service. He's knowledgeable, reliable and very customer-oriented. The work is high quality and his prices are very competitive. We trust him completely for keeping our carpets looking great. Now that we have a cat, he's our best friend!
Description of Work: Had carpet cleaned in three rooms and master closet, including stain removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Cheryl B.
09/2016
5.0
carpet cleaners
+ -1 more
Great job. Professional service Fast, effective and efficient. Had a couple of trouble spots and John and son were able to remove to our satisfaction! Would hire again!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Cheryl B.
09/2016
5.0
carpet cleaners
+ -1 more
Fabulous job. Professional service.
Description of Work: Carpet stretched and cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephan S.
03/2015
5.0
carpet cleaners
+ -1 more
John and son inspected our carpets and spent probably 20 minutes there. They determined that it was not in our best interests to clean them now. Although he did not want to lose business he did not want to do a job that he felt shouldn't be done and didn't want to take our money. They even spot cleaned a small trouble spot and refused to take money for it. They both seemed very knowledgable and professional. I will call them on the next need. I can't evaluate the actual job done or cost due to no work being done.
Description of Work: We needed our carpets cleaned. John and son came out to evaluate.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carsten Cleaning - Carpet & Upholstery
Thanks for the great review!
Karen M.
02/2015
5.0
carpet cleaners
+ -1 more
I've been having John clean my carpets for about 20 years and he is hands down the best out there. Ive had several rentals that he has brought back to life with his amazing job he does. Once you have John clean your carpets you will never go back to any one else. I feel comfortable enough with him to leave a key and clean my carpets when I'm not home, been doing it for years. John is honest, trustworthy, friendly and very professional..highly recommend!!
Description of Work: Cleaned my carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Carsten Cleaning - Carpet & Upholstery
Thanks for the great review!
HARRY K.
12/2014
5.0
carpet cleaners
+ -1 more
They did an excellent job. The were very professional and knowledgeable. We would definitely use them again.
Description of Work: We had them clean our carpets. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Carsten Cleaning - Carpet & Upholstery
Thanks for the great review!
Karen C.
09/2014
5.0
carpet cleaners
+ -1 more
Carsten Cleaning is a father/son operation. John and LJ arrived promptly, even 10 minutes early! John and I discussed beforehand what was required on my part due to my having a very full garage -- they needed a 3 ft wide space to bring through their equipment into my townhome. Though it wasn't requested, t also moved the smaller furniture into my kitchen, including dining room chairs, piano bench, etc. It went very smoothly and took about an hour. It was completed on one of our very hot summer days so the carpet was dry in about two days. They gave me a thank you gift before they left (a company coffee mug filled with Hershey kisses). A few days later I received a written thank you note with a couple of business cards. Overall, it was a very positive experience.
Description of Work: Carsten Cleaning cleaned my living room and dining room carpets. The special deal wasn't found on Angie's List, but I checked them out on Angie's List beforehand and they had an A rating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Carsten Cleaning - Carpet & Upholstery
Thanks for the great review!
Sandy B.
06/2014
5.0
carpet cleaners
+ -1 more
Cleaning was way overdue, and John did an excellent job!
Description of Work: Cleaned extensive wall-to-wall carpeting, carpeted stairs, 4 area rugs, stuffed sofa and chair, 5 padded dining room chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$695
Response from Carsten Cleaning - Carpet & Upholstery
Thanks for the great review!
carol M.
02/2014
5.0
carpet cleaners
+ -1 more
Did a good job. Were on time and would use them again.
Description of Work: Cleaned my rec room and stairs as agreed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Response from Carsten Cleaning - Carpet & Upholstery
Thanks for the great review!
Ross S.
11/2013
5.0
carpet cleaners
+ -1 more
This cost more than I have paid before for carpet cleaning. And even being a frugal kind of guy I stll have to say he earned it. He and his son take this service to a different level than I have had before. I was just moving into a home previously occupied but very clean. I thought I would have the carpets cleaned before the furniture showed up. I was hesitant because the house was so clean. I didnt think I needed it. But the carpets looked way better when he was done. I mean WAY better. They felt cleaner and looked cleaner. And contrary to previous experiences from other cleaners - there is no residue in the carpet. The service level was great. He arrives on time. They take great care to not cause any other damage like mars on the walls from the hose etc. He also use different equipment than I have seen before. It seems to be superior. When done, they go back and rake the knap so its all uniform. I used him again a few weeks later on my previous home to dress it up before I put it on the market. Again, a great job.
Description of Work: Cleaned carpet in 4 bedroom 2 story home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Carsten Cleaning - Carpet & Upholstery
It was very nice to meet you thank you for the awesome review. Thank you for your business, it was our pleasure to serve you!
Eric J.
10/2013
5.0
carpet cleaners
+ -1 more
John came in and cleaned the carpets in our 4 bedroom home very well. We had several well worn traffic areas in our 13 year old carpet that look great again. John was very knowledgeable about carpets and carpet cleaning. My wife and I are pleased with the service. Would use Carsten Cleaning again.
Description of Work: John and his partner cleaned our carpets very well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Response from Carsten Cleaning - Carpet & Upholstery
It was our pleasure to serve you thanks for the kind words.
Stephen F.
10/2013
5.0
carpet cleaners
+ -1 more
When I called Carsten Cleaning initially, I left a message. I received a call back the same day as well as a rough estimate of the cost. We were off to an excellent start! John and his son showed up promptly and reviewed their procedure. Additionally, I was provided with the exact cost as John measured each room. I pointed out areas of carpet needing extra care or attention. It took approximately 3 hours and the job was completed. They were efficient, conscientious, and professional. The carpet looks much cleaner, even some of the tougher spots are clearly improved. I would definitely use Carsten's for future carpet cleaning. The only recommendation I would make is for John to change his Angie's List coupon. It states that first time users get a $50 discount (which was honored) and also a lifetime supply of spot cleaner. I did not receive the latter and called John to inquire. He promptly returned my call and stated he was short on containers for the spot cleaner and would drop it off in a few days. It has been a week and I have yet to receive it. Truthfully, I don't care too much about it, but I would suggest that it be removed from the coupon rather than be promised and not delivered. All in all, I am happy to recommend Carsten Cleaning to Angie's users.
Description of Work: Cleaned all carpet in our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Carsten Cleaning - Carpet & Upholstery
I do apologize for the delay shipping took a little longer than anticipated. I will bring it over Monday 10/21/2013. Thanks again for the business it was our pleasure to serve you.
Chris G.
09/2013
5.0
carpet cleaners
+ -1 more
These guys were on time, professional, and had pleasant personalities. The carpets looked like new again. I'm very pleased with the results.
Description of Work: cleaned carpet: 3rms / hall/ stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carsten Cleaning - Carpet & Upholstery
It was a pleasure to serve you thank you for your business!
Amy T.
09/2013
5.0
carpet cleaners
+ -1 more
I had some extremely dirty carpet and upholstery. We have two dogs, so it gets pretty grimy. Carsten's was very meticulous and they took their time in order to get the job done right. I was very impressed with the final result. Our wall-to-wall carpet in the basement looks very clean, and the couch and chair look great. They are also very responsive and easy to work with, courteous and trustworthy. Highly recommended!!
Description of Work: steam clean carpets and upholstery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Carsten Cleaning - Carpet & Upholstery
Thank you so much my son and I really enjoyed working with you.
LAURIE B.
07/2013
5.0
carpet cleaners
+ -1 more
I have had John out to do various carpets in my house several times, and I would recommend him for anyone! He is responsive, professional and committed to doing a quality job. My Family room carpets take a beating since it is the primary entry and exit from the house and the only room that our dog stays in. I have Carsten's out on a regular basis and I am always amazed how well it looks after completion. He uses a rotating attachment that does a deep cleaning which is what they need. He has powerful equipment and I have noticed a faster dry time since I have switched to using Carsten's. Quality people and quality work!
Description of Work: Cleaned my Family room carpet which is the only room my dog stays in. It gets filthy fast, and Carsten's uses a device for deep cleaning that I have never had another carpet cleaner offer to use.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Carsten Cleaning - Carpet & Upholstery
(members names removed) You rock! It is always our pleasure to serve you thanks for the great review!
James D.
06/2013
5.0
carpet cleaners
+ -1 more
We have been using John for a number of years now and he always does a great job. Really nice guy and does a great job as well. The latest in equipment, clean and neat and the carpet always looks like new when he is finished. Try him, i know you will be pleased.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Carsten Cleaning - Carpet & Upholstery
It is truly our pleasure serving you thank you for all the years of business!
Dana S.
04/2013
5.0
carpet cleaners
+ -1 more
John and his assistant worked hard to accommodate my ever shifting schedule and when they arrived, they were courteous, professional, and did an excellent job cleaning our carpets. We have a 6 year old artist that spilled some bright blue oil paint on our cream carpet (the splat mat failed). Even though the stain was over a month old he was able to pull it out so it looked like it was never there! Amazing! You can trust John to take good care of your flooring.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Carsten Cleaning - Carpet & Upholstery
Thank you (Member name removed) for the great review! It was our pleasure to serve you!
Debra G.
03/2013
5.0
carpet cleaners
+ -1 more
He’s been here twice. He’s always been on time, always does what he says, and his prices are good. The carpets are very clean, so I definitely got my money’s worth. I have no complaints and I’m planning to call him again!
Description of Work: About three or four years ago, John cleaned our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carsten Cleaning - Carpet & Upholstery
[member name removed] thanks for the great review, we are happy to meet any of your cleaning needs.
Jeffrey P.
03/2013
5.0
carpet cleaners
+ -1 more
They did a good job, were very friendly, willing to do anything we asked! We plan on using them again.
Description of Work: They cleaned my carpets; it was a special coupon deal.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carsten Cleaning - Carpet & Upholstery
We appreciate your business and the very nice review.
Linda B.
03/2013
5.0
carpet cleaners
+ -1 more
The services were outstanding! I had a couple of really difficult stains, and now they’re gone! I feel comfortable recommended them.
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carsten Cleaning - Carpet & Upholstery
Thank you for the great review [member name removed] it was very nice to meet you!
Linda D.
03/2013
5.0
carpet cleaners
+ -1 more
The service has been great overall! He does what he says he’s going to do. After one of his cleanings, a stain showed up a day later, but he was very responsive in coming out to re-clean the stain. He truly does a good job and he really knows what he’s doing! He does have a lot of certifications, so he’s a master carpet cleaner, which really shows in his work.
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carsten Cleaning - Carpet & Upholstery
[member name removed] it was our pleasure to serve you thank you for your business!
Larry W.
07/2012
5.0
carpet cleaners
+ -1 more
Over the weekend we discovered a place one of our cats had relieved himself. I cleaned it up with white vinegar and water but the odor was still there. I have known John Carsten for a number of years and he had told me in the past about products he has to remove these odors and throughly clean the carpet. I called John on Monday and on Wednesday he was there to clean the spot. After John completed his work, we can detect no odor and our carpet looks like new.
Description of Work: John has cleaned our whole house in the past and we really like his work. Today we had pet urine spot. I have tried many remedies in the past with no significant improvement. John and his team have a great pet odor remover. They got it all out clear down thru the carpet pad. John was early to the appointment after calling to ensure we were availalbe. John knows carpet and how to clean it. He is our goto guy for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Carsten Cleaning - Carpet & Upholstery
Thanks [member name removed] great review you rock!
DONNA M.
08/2011
5.0
carpet cleaners
+ -1 more
I had a little bit of a wait for them to get there the day of the appointment due to an earlier appointment they had problems with. Once they started they went all out and worked hard getting the work done. My carpets and couch looked great, I'm very happy with Carsten.
Description of Work: John and his partner cleaned the carpet in the entire house including my stairs and couch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Response from Carsten Cleaning - Carpet & Upholstery
[member name removed] thank you for your business and the great review!
virginia T.
06/2011
5.0
carpet cleaners
+ -1 more
John is great! He is a super nice guy, and does great work. He is very honest and reasonable!
Description of Work: John has done carpet and upholstery cleaning for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carsten Cleaning - Carpet & Upholstery
[member name removed] thank you for the great review! It is always nice to see you and the family, and its a pleasure to serve you!
SANDRA T.
05/2005
5.0
carpet cleaners
+ -1 more
CARSTEN CLEANING IS EFFICIENT AND HAS ALWAYS BEEN ABLE TO REMOVE STAINS I THOUGHT WERE SET IN FOR GOOD. ALSO HAS SAVED OUR CARPET SEVERAL TIMES WERE THEY HAVE BEEN ABLE TO PATCH CARPET SO WE DID NOT HAVE TO REPLACE THE ENTIRE THING.
Description of Work: WE HAVE HAD CARSTEN CLEANING OUT SEVERAL TIMES TO CARPET CLEAN TWO OR THREE ROOMS IN OUR HOUSE. WHEN RED NAIL POLISH WAS SPILLED ON THE CARPET AND WHEN FIREPLACE EMBERS BURNED THE CARPET, CARSTEN'S WAS THERE TO CUT OUT THE BURNS & INVISIBLY PATCH THE CARPET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Carsten Cleaning - Carpet & Upholstery
[member name removed] thanks for the great review!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Carsten Cleaning - Carpet & Upholstery is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Carsten Cleaning - Carpet & Upholstery accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Carsten Cleaning - Carpet & Upholstery does not offer free project estimates.
No, Carsten Cleaning - Carpet & Upholstery does not offer eco-friendly accreditations.
No, Carsten Cleaning - Carpet & Upholstery does not offer a senior discount.
No, Carsten Cleaning - Carpet & Upholstery does not offer emergency services.
No, Carsten Cleaning - Carpet & Upholstery does not offer warranties.
Carsten Cleaning - Carpet & Upholstery offers the following services: Carpet cleaning, upholstery cleaning , and tile cleaning. Pet stain/odor treatment. Carpet repairs. Carpet re-stretching.