He diagnosed it on Saturday, got the parts Monday morning and fixed the furnace immediately. He was always on time, really professional, certainly knew his stuff, and was very helpful. It was a good experience. He told me on the phone that he had been "doing this since he was 8 years old, when he started by holding the flashlight while his dad used to fix furnaces" and I believe him.
Description of Work: Our gas furnace started acting up on Saturday morning and Mark was out early Saturday afternoon to check it out. He immediately diagnosed it and gave us several options for getting it fixed\replaced. He also gave us background on the type of furnace we have, main issues with them, and what to do if we ran into other problems. We were thrilled that he took the time to come out on a Saturday to check it out. He also advised us that we could still run the furnace and talked about safety in running it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$567
Steve H.
12/2010
5.0
heating & air conditioning/hvac
 + -1 more
Their service was wonderful. We went out of heat at the middle of an ice storm on a Saturday morning. I called this guy, and he came the same afternoon. We did not get our furnace until Monday morning but I think that was pretty fast in those circumstances. I certainly would use them again in the future.
Description of Work: I used Bothell Heating & Air Conditioning a year ago to replace the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Marcia P.
10/2010
5.0
electrician, heating & air conditioning/hvac
 + 0 more
Bothell Heating & Air Conditioning did a good job and they were fine.
Description of Work: I used Bothell Heating & Air Conditioning to rewire the kitchen to use a microwave oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Rick L.
01/2010
5.0
heating & air conditioning/hvac
 + -1 more
They were real good and thorough. They were on time and I will use them again for future service work.
Description of Work: They came out and did a general service call for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Michael M.
12/2009
1.0
heating & air conditioning/hvac
 + -1 more
Furnace had stopped running. Bothell Heating came out promptly, installed a new thermostat. It ran for a few hours, then quit again. We called again, the same repairman came out, again promptly, and declared that the blower had seized, and that was the original problem afterall, and we hadn't really needed a thermostat. He left saying we need a new furnace. After he left we turned furnace back on after cleaning out the blower area, and it worked agan - obviously not seized.
Description of Work: Evaluate dead furnace. Replace thermostat. Re-evaluate dead furnace, pronounce it dead
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$190
Response from BOTHELL HEATING & AIR CONDITIONING
When I arrived at the house, I turned on the furnace and it turned on right way. I never suggested that they needed a new thermostat. The homeowner had requested I install a new thermostat since I was already at the house, which I did. When I returned to the house I inspected the furnace further and determined that the blower had seized due to the age of the unit and buildup of debris and dust over the years. I informed them that the condition of the furnace would require a new unit to be installed to work properly. Even though they were able to get the blower working again, I still do not recommend keeping this furnace in their house. A furnace being operated past its life expectancy is not safe to be in a home. This unit can still produce heat, but it is not removing the harmful carbon monoxide gases away from the living area of the home. In this case I could have replaced the blower motor, but I refuse to do work that will put a homeowners in danger.
Tony B.
01/2009
5.0
heating & air conditioning/hvac
 + -1 more
The gas furnace stopped working and I tried everything to get it running again. I finally gave up and found Bothell Heating and Air Conditioning in the Yellow Pages. The owner, Mark, was very friendly and asked a lot of questions about the problem. He gave tips on how I might get it going again, I couldn't. He had a technician, Dave, out the next day. He was friendly, professional and got right to work. He diagnosed the problem quickly, pressure switch, made the repair, discovered a few other things amiss, the filters were very dirty, and took care of them as well. Ironically, the very next day, my water heater gave up. I called them and Dave came out again. He looked over the water heater, figured out what was wrong and gave me some suggestions on what to do. In the end, he recommended a cheaper alternative through a different company! And, believe it or not..... they did not charge me one cent for coming out. That was unreal. You just don't see that much these days.
Description of Work: My gas furnace stopped working.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Electrical,
Water Heaters
FAQ
BOTHELL HEATING & AIR CONDITIONING is currently rated 4.3 overall out of 5.
Sunday: 6:00 AM - 8:00 PM
Monday: 6:00 AM - 8:00 PM
Tuesday: 6:00 AM - 8:00 PM
Wednesday: 6:00 AM - 8:00 PM
Thursday: 6:00 AM - 8:00 PM
Friday: 6:00 AM - 8:00 PM
Saturday: 6:00 AM - 8:00 PM
No, BOTHELL HEATING & AIR CONDITIONING does not offer free project estimates.
No, BOTHELL HEATING & AIR CONDITIONING does not offer eco-friendly accreditations.
No, BOTHELL HEATING & AIR CONDITIONING does not offer a senior discount.
No, BOTHELL HEATING & AIR CONDITIONING does not offer emergency services.
No, BOTHELL HEATING & AIR CONDITIONING does not offer warranties.
BOTHELL HEATING & AIR CONDITIONING offers the following services: INSPECTIONS & TUNE-UPS, HEATING & AIR CONDITIONING, ELECTRIC AIR CLEANERS, FURNACE CLEANING, HEAT EXCHANGER REPLACEMENT, HOT WATER TANKS.