Airpros Energy

I won't call any other heating or AC experts ever again. Twice now, I've had incomparable experiences. I had another highly reputed company come diagnose my failed furnace and provide an estimate, but AirPros' price for the same part and repair was much more reasonable and furnace repairs are not cheap, so the difference mattered significantly. AirPros also treated me like family. Go with this family business, you will be happy.

I'd been wanting to get of our old electric baseboard heaters for a long time, and replace it with something more efficient, and Mark helped my understand the differences between a ductless mini-split system and a ducted heatpump system. Even in our small house, the ducted system was the way to go. Mark and his installers were professional and efficient, and answered all my questions. When the thermostat was acting a little odd, he sent a technician over to calibrate it, free of charge. There was a small issue where I initially got the wrong specs for the electrical, and as a result I had the electrician install unnecessary circuits, but Marc reimbursed me for the cost.

Mark and his guys helped us install a new AC last summer. They arrived on time and did a great job! So when I was looking for someone to do the maintenance of our furnace, I called them. Todd went above and beyond my expectations. He finished the job and even helped fix my hinge. Both Mark and Todd strike me as very genuine people. And I would definitely hire them again!

The technician was professional, answered questions, and offered some quick research to one of my questions and get back to me. Work was completed quickly and he explained what I can expect after the maintenance (potential orders from the work and temperature settings). I have scheduled them for next year.

Job was done on time, on the date that was agreed on. No surprises at all and Mark and his team were extremely professional and went above and beyond to ensure the job was done right the first time. Mark had the best prices in the market and wasn't a pushy sales rep like some of the other companies we contacted. Highly recommend Mark's team.

Mark's guys went above and beyond to replace my old furnace with a high efficiency model from Lennox, and upgrade my old electronic water heater to a gas water heater. It's done on time and passed inspection. We highly recommend their services.

When Airpros installed our central air a few years ago, I got a quote for a tankless water heater. We waffled on it for a long while, but our old one was getting kind of flaky. When I got back in touch, Mark honored the existing quote despite a slight price increase in the water heater. They came on the day stated, installed the new water heater, and removed the old. They left no mess and were done when they said they'd be. This is exactly how all home improvement jobs ought to go!

David Miller was great. While cleaning the furnace, he found a potential problem with the bearings. He recognized the problem and gave me an estimate on future work needed. David did not push me to buy, but will in the near future. He took the entire fireplace apart and found a replacement in his truck. David did an excellent job and he was very courteous.

They did a great job. The only thing was they didn't contact us back within the time they mentioned. They had to get us a part and said they would call back in a week. We called them back in 2 weeks and they said they would call us back within a week (which they did). Everything else they fixed was done just right.

The first install was terrible. Tons of back pressure so th unit was extremely loud, installed the filter backwards(then realized it so they cut off the sheet metal rails to slide the electronic cleaners elements in hoping that would work), ran the lines in the wrong way and nothing was sealed. They came reinstalled everything but wired the fan on permanently and siliconed the entire AC access panel in place so unit can’t be serviced. When I asked their technician to fix p, on a subsequent service call he said he wouldn’t.

Though the initial tech misdiagnosed the problem, when we pushed for further answers, the owner himself came out to check. Once the problem was properly diagnosed, he worked tirelessly with the furnace manufacturer and when it was all said and done we received a new, top-of-the-line furnace at no cost! I can't say enough about what a great company Airpros is.

On Aug 1, 2017 Mark (owner?) informed me that they are not doing gas line repairs at this time.

Workmanship is high and quick, but attitude by one of the workers was unprofessional. The supervisor was very nice and easy to communicate with.

Appointment was setup up quickly. Service provided two days after contact. David showed up promptly and was very courteous and professional. He discovered and resolved a significant problem with my HVAC system which was costing my hundreds of extra dollars a month on my energy bill. Also fixed the installation of my thermostat. I was very please with Airpro's service.

The estimate and install went smoothly. Quote was very reasonable. After the install, we found that we couldn't get the heat back on. They came back and were able to trace the problem to the thermostat and gave us a new one. Am still giving them an A rating because of their responsiveness and how the install went.

We initially had difficulty getting in contact with Air Pros, which is why they only got a B for responsiveness. Once we established contact, a planner came out and gave us detailed information on the system we wanted. They installed the furnace on time and very professionally. They also upgraded our air filtration system and thermostat. We are very satisfied with the work that Air Pros did. We would definitely use them again if we need the services or equipment they provide.

Went well but we have to get a new furnace this summer.

I understand that the age of the fireplace can be a factor in repairs, but I was not told up front how much the replacement part was going to cost. I was shocked to see the bill upon completion of the work. It was $557.00. I would have preferred to be told this before completion of the work.

did not need blower motor that other company requested saved a lot of money

They suggested other work to be done. However, I never addressed it due to the issue fixing itself. The tech that came to do the work was very unprofessional, he pulled out his phone to check something and had porn saved as his screen saver.

I solicited bids from three competitors, all from Angie's List. I ended up going with Mark from Airpros because he came across as genuine, his price was slightly lower, he, the owner came out and did the bid, and Airpros is a small, local business. The only downside to going with Airpros, at the time, was the wait. I had to wait 2 weeks before he had an open date. The installation crew was friendly and had minimal impact on my day. I stayed home and worked from home that day just in case they needed me. Outside of occasional use of the bathroom I wouldn't have known they were here. They arrived before the scheduled appointment time and finished about 9 hours later. By the end of the day I was experiencing a climate-controlled home.

Work was complete

Mark and his crew were fantastic. Professional, friendly, clean, reliable, and reasonably priced. They even tracked down gas leaks that had resulted from other people's work (water heater) and fixed those for free. We could not be happier with Airpro's service.

Crew showed up on time and worked hard for two full days. Airpros Energy made the project stress free and displayed a high level of competence from the initial bid to the final finishing touches with the gas log. There are many HVAC companies to choose from, however, we would recommend Airpros based on our favorable experience.

Mark and his team were great! Very professional, prompt, and courteous. Mark came out to give us an estimate on a new AC unit for our new home and answered all our questions very thoroughly. We ended up getting a new furnace as well as the AC and his team showed up on time, worked efficiently, and were professional and knowledgeable. We will definitely call them in the future for any repairs or further services we need.