AAA KARTAK Glass & Closet is a local, family-owned, Puget Sound provider of all things Glass & Closet. Shower Doors, Closets, Mirrors, and Glass are professionally installed by our team of highly skilled Craftsmen since 1956. Please call our office today to get a free quote at (425) 438-8000!
We do not offer auto glass, residential windows, soundproof windows, bathtub restoration, sink restoration, framing or dry wall. Our cabinets are well suited for closets and built ins, but not kitchen or bathrooms cabinetry.
We recently purchased a display cabinet at a thrift store, refinished it and were looking for someone to custom cut mirrors for it. We used Angie's list to locate AAA Kartak nearby. This was just a little job but for the service we received you would think we were spending thousands. Everyone was so helpful and professional. The mirrors fit perfectly and look absolutely fantastic! We are very happy with AAA Kartak.
Description of Work: Custom cut mirrors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ray F.
07/2013
5.0
replacement windows
+ -1 more
They were very good. They were punctual. They did it the first time. I was very pleased.
Description of Work: Installed 11 panels of glass for a deck rail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Victoria S.
07/2013
3.0
glass repair
+ -1 more
Original installation was good except there was an error on the drill holes for the towel bar. They offered a discount if we took the glass as is, but we needed them at a particular height because of the counters nearby. They reordered and installed them as designed. However, a few months later the glass door in one bath would not close. We called them and they would not repair without a service charge. We called our contractor and the issue was resolved by AAA KARTAK at no cost.
Description of Work: Installed glass showers in two baths.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
Response from AAA KARTAK Glass & Closet, Inc.
Dear [member name removed], We really appreciate your feedback. Although we love kudo’s and are thankful for the three years in a row of receiving Angie’s “Super Service Award,” we embrace critical feedback as an opportunity to further our continual goal of becoming “Faster and Better” as a company. Just as my father did in the fifties, sixties, seventies, and eighties, we take every complaint very seriously to evaluate where we went wrong; where we need more training; and where we may need to modify our system of customer service to better serve our clients. We are very sorry that your experience with us was less than you expected. We are very much aware that without you, our valued customers, we are out of business. We work hard to get every job right the first time while maintaining a customer service level that ensures our clients feel respected and appreciated at all times. Most of our installations go without a hitch, but, due to the technical nature of our work, occasionally errors are made which can inconvenience a customer. On your project, the work was ordered and coordinated through a quality general contractor who we have done business with for many years. Unfortunately, our towel bar holes were not where you wanted them to be on the first try. We met with the contractor when the problem occurred and replaced the incorrect glass. Later, when the door required service, the question of a service charge came up because our customer service team noted that the door had been installed in 2006 and was well out of warranty. I note that we did perform the minor adjustment at no charge. Nevertheless, we obviously failed to meet your expectations for service, quality, professionalism, and responsiveness, and for that we sincerely apologize. I am glad that in the end we were able to resolve your needs, even though we failed to do so in a manner that fell short of our goal of leaving you feeling appreciated and respected by our team. I am following up with your general contractor in order to thank you in person for your feedback and to apologize for having let you down. Thank you for your patience with us as we continue to pursue our goal of world class service and quality. Sincerely, Kevin Kartak Second Generation Owner and President AAA KARTAK Glass & Closet
Munaf K.
07/2013
5.0
glass repair
+ -1 more
They gave me some options and it was good. They did a pretty good job. They were professional. Their price is reasonable. The quality was great. They were very responsive. They worked with the category that was given to them.
Description of Work: I have used AAA Kartak Glass & Closets for my bathroom. They installed a customize glass and closure on the shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Katey C.
07/2013
5.0
glass repair
+ -1 more
Fantastic! First a person came out and worked with my son who built the beautiful new shower. Helped him design the supports that would be required to carry the weight of heavy glass door and panels. Then gave us an estimate of cost. Once my son completed the tile work, they came out and did final measurements. A week later I had beautiful new shower doors. They are perfect and give a very upscale look to this beautiful new shower, designed for handicap use. I would highly recommend this company. All the people were very nice and great to work with. A+ work.
Description of Work: Designed, measured and installed heavy glass panels and oversized shower door in a custom shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Melodie S.
06/2013
5.0
doors, glass repair
+ 0 more
AAA Kartak Glass & Closets we had a new shower door installed in the bathroom and the glass came from him. It was a custom shower. The customer service went very well. They were great guys, we enjoyed them.
Description of Work: AAA Kartak Glass & Closets made and installed a custom shower door for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Karen M.
06/2013
5.0
glass repair
+ -1 more
The technician came out to talk to me about the job - I was remodeling my bathroom, and needed a new frameless shower door and a new reeded class window panel insert. They took the measurements and we discussed the type of glass, finishes and overall project. The pieces were both custom made and a different tech came to install them. The shower door went right in, but the window panel was not the right size. He remeasured and returned in two more weeks with a replacement ... it was not the right size either! So another two weeks went by waiting for the "third time is a charm" window. The windows were custom made with tempered glass so could not be trimmed. All in all they were great. The glass in both pieces is BEAUTIFUL and I am very happy I have it. I am glad that I was not in a hurry - but the installed was very nice and apologetic about the delay. It felt like they were a little expensive - but I feel that I got what I wanted which is a beautiful, designer look in my "new to me" bathroom. I would use them again.
Description of Work: Provided and installed a custom shower door and window insert.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Gayle H.
05/2013
5.0
closet systems
+ -1 more
I did not use them because I had a Groupon for another closet company but I thought they were very professional and good. I called them to get a quote so a young girl came out to review my project. She was excellent and did a good job. Her quoted price was about $3,000. She came with a plan, was prepared and was on time. Her plan was to scale and she was responsive in getting back to us with a quote.
Description of Work: I got a quote from AAA KARTAK Glass & Closets top put in shelves and a shelving unit in my garage.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John H.
05/2013
5.0
glass repair
+ -1 more
They did great. We are very pleased
Description of Work: They made the shower enclosure and door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
James B.
05/2013
5.0
glass repair
+ -1 more
Service was excellent from the first phone call through the installation. Everything went like clock work and the new enclosure looks fantastic. I couldn't be more pleased.
Description of Work: Replaced old brass shower enclosure with oil rubbed bronze enclosure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Michael H.
05/2013
5.0
glass repair
+ -1 more
They are great. I described what I want and emailed them. After the tile was finished in the shower, they came to measure for the final size. They said it would take 5-10 business days to order and cut the glass. The finished door arrived when they said it would. They installed it perfectly. It looks just great. We are totally happy with the quality of their door and their installation services from start to finish. I can't imagine ever wanting to call anyone else.
Description of Work: Kartak provided a custom shower door for our bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Justin S.
04/2013
4.0
glass repair
+ -1 more
had to come back a second time to measure and 1 mirror was cut wrong. They went away and a few days later they were back and finished the install
Description of Work: installed 2 custom mirrors and a frameless glass shower door
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$700
Russell H.
04/2013
5.0
closet systems, woodworking
+ 0 more
Everything worked-out smoothly for design, bid, and install. The workers showed-up on time and spent an entire day on our units. There was an issue that came up later during the one-year warranty period and they responded with a fix for the problem within a 3-week period.
Description of Work: Installed a built-in shelving unit in master bedroom. Installed shelving in closet for second bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Malia W.
01/2013
5.0
closet systems
+ -1 more
Installation of the shelving went well. The contract we signed warned that there may be some minor wall damage from installation and we had a small amount of touch up painting to do after they were complete but we had touch up from other installers anyway so it wasn't a big deal. We wish we had made a few minor changes to the bathroom shelves because there is some wasted space due to where we had the lowest, fixed shelf placed but we have plenty of storage so it isn't an issue and I believe that if needed the lower shelf can be moved. The quality of the shelving was in line with AAA Kartak's competitors and we are happy with it. A few months after installation we had some issues with the soft close drawer glides we had selected but the company willing and quickly replaced them. All in all we would recommend AAA Kartak for closet organizers.
Description of Work: My husband and I hired AAA Kartak to install closet organizers including drawers in our master bedroom closet, shelving and a rod another bedroom closet, shelves in our new bathroom closet and shelves and a rod in two hall closets as finishing touches to our second floor remodel. The gentlemen who came out to provide a quote helped us figure out some space organization questions in our master closet which was helpful. He was more than willing to meet us early in the morning (before 8a) which is rare. Because of this neither my husband or I had to leave early to meet him for a quote which was a great time saver and much appreciated considering most of the other contractors we were dealing with during the remodel were unable to meet before 8a or after 5p.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
SHERRIE L.
01/2013
3.0
glass repair
+ -1 more
The mirror and doors were the correct size and fit properly. The installer worked very fast - rushed almost. He left large globs of clear caulk on the shower door joints and caulk smeared on the glass. He wasn't particularly careful with the mirror installation either, although it is hung square and securely.
Description of Work: Installed bathroom mirror and glass shower doors
Rating Category
Rating out of 5
David M.
12/2012
5.0
glass repair
+ -1 more
The measurement and design process went without a hitch. The fabrication of the glass took a few extra days, because AAA Kartak would not accept the flaws in the original glass, and had the manufacturer make a second set. Installation of the glass was well done. It was nice to see a professional job after struggling with the "contractor" who did the wall and tile renovation.
Description of Work: Designed and installed a 3/8 inch heavy glass 75 inch tall shower enclosure, one fixed panel and a hinged door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Lucinda P.
12/2012
5.0
glass repair
+ -1 more
Overall DO hire AAA Kartak. DON'T hire anyone else.
Description of Work: AAA Kartak has got to be one of the best companies we have ever dealt with. We had our shower doors replaced and upgraded. They responded promptly to our request for a bid. Chris gave us a detailed bid including drawings that included two options. The install went quickly-just a few hours. The glass and hardware are first rate. What a difference it made in our master bath. I only wish they did complete remodels because we would use them for everything!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Victoria M.
11/2012
5.0
glass repair
+ -1 more
This was a very positive experience from start to finish. And, it could not have been easier. I communicated with the sales rep John O. on the phone and via e-mail, after which he promptly emailed me a price quote. AAA Kartak's price was the best among the two other similar quotes I received. The very next day, Roy came to do the physical measurement. And, yesterday everything was installed. The installers arrived on time, did a great job, and were very professional. I am extremely happy.
Description of Work: I contacted three Angie's List vendors for a quote on a new shower door in my master bathroom and some glass shelves for an existing wall unit. AAA Kartak's responsiveness, professionalism and price was the best.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$781
Art M.
10/2012
5.0
glass repair
+ -1 more
Very good compoany to work with. Only blemish was that they errored on their scheduling of the installation (missed the original appointment), but quickly resolved the timing and still came out the same day.
Description of Work: Installation of large wall mirror
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
Jeff M.
05/2012
5.0
glass repair
+ -1 more
We had our condo totally remoded and as part of the remodel we removed the tub and replaced it with a shower with glass enclosure. AAA Kartak was contacted for a cost estimate based on a recommendation from our kitchen remodeling company. Geran Mailho was the design consultant who provide us with cost estimate to perform the work. While this company may be a little more expensive than some others we contacted, we can't say enough good things about this company and their quality product and workmanship. Installers arrived on time, performed work quickly and were very professional. We are extremely happy with the shower enclosure and highly recommend this company.
Description of Work: Installed 3/8" heavy glass shower enclosure with floating top. Hardware was oil rubbed bronze. Enclosure was at 80" height.. Also, provided us with a mirror cut to requested size for installation in wood frame for bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Response from AAA KARTAK Glass & Closet, Inc.
Thank you very much for the kind words and the opportunity to serve you Jeff. Our team always appreciates the feedback! My nephew, Geran Mailho, is a third generation descendant of company founder, Jerry Kartak. Geran has been with the company for over five years and his customers rave about him. On a side note, we have long enjoyed having multiple family members involved in our business. Although most of our team are not actual "blood relatives", because the vast majority has been with us for 5 to 18 years, it really feels like everyone is family here. I myself started 29 years ago when Dad firmly instilled the importance of customer service. Your report tells me our "Faster & Better Since 1956" tradition continues strong! We have been honored to serve you and look forward to the months and years ahead when we hope to serve you and your friends again with the same commitment to excellence that you experienced. Sincerely, Kevin Kartak, President
JAMES S.
03/2012
5.0
glass repair
+ -1 more
I obtained quotes from three reputable vendors, and all prices were in the same range. KARTAK was the most responsive and gave the best lead times. AAA KARTAK fullfilled their obligations, the estimator and installer were punctual and courteous, they were helpful/informative, and I'm pleased with the overall quality of the work. A week after installation, they even followed up to make sure I was pleased with how everything turned out.
Description of Work: AAA KARTAK installed shower doors in two of my bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from AAA KARTAK Glass & Closet, Inc.
Thank you very much. It doesn't come easy, but we do our best every day to live up to our motto "Faster & Better Since 1956." My father, Jerry Kartak, who founded our business in 1956, and who is still actively involved, LOVES to read these reports. And we all very much appreciate your feedback and the trust that you placed in us to work on your home. Sincerely, Kevin Kartak President
Maureen W.
01/2012
5.0
glass repair
+ -1 more
I would use this company again & would be thrilled to recommend them. Everybody from the staff who answer the phone, to the phone order takers to the estimator to the installers were amazing. Everybody did exactly what they said they would do & they met all time commitments. I even got a call to tell me they 'rejected' the first door that was made due to imperfections. I appreciated their honesty & integrity to a high quality product. Totally worth waiting for! Even something as thoughtful as the installers offered to put booties on their shoes. It wasn't required in my case, but things like that really matter to a homeowner. They treated my home as if it were their own. I LOVE my new glass shower door!
Description of Work: Thick glass shower door with install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from AAA KARTAK Glass & Closet, Inc.
We are humbled to receive such a glowing review from you! We really are blessed to have an amazing team. They make me very thankful and proud to work at the company my father started so many years ago. I love these guys and gals and it is nothing short of a pleasure to work them, with you, our customers, and especially all of our Angie's List customers. Sincerely, Kevin Kartak President
PH S.
11/2011
5.0
closet systems, glass repair, replacement windows
+ 1 more
See story under services performed.
Description of Work: I have known the Kartak's personally for years! All I have ever known of them is integrity, hard work and a caring attitude. I called them this summer hoping they could help us replace our old aluminum windows but unfortunately they don't do replacement windows. I was sad and they were too that we couldn't work something out. However, in the past I have seen them at the home show and talked with them about replacing some of our old single pain windows, and our closets and Kevin was more than eager to help us and try to find a solution that would meet our needs. I wouldn't hesitate to hire them and I hope we will be able to in the future!!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from AAA KARTAK Glass & Closet, Inc.
Thanks so much for checking in with us. We hope your project went well. Sorry that we were unable to help you. And we sure appreciate your kind mention. Kevin
Sharon F.
09/2011
5.0
glass repair
+ -1 more
It went very well overall. The mirror is what I ordered and it was measured and installed correctly. It took just a few days to make the mirror and just a day or so after that to get it installed. The installation went fairly quickly also. No items in the bathroom had to be removed. The mirror was made to fit the situation without having to remove the vanity/medicine cabinets. It was a very simple mirror and installation. The only complaint I have is that I had a little trouble getting in touch with the estimator. But I assume that's from being very busy. We've used Kartak for other mirrors in our home as well as shower door - new installation and replacement. Also they replaced the glass in one of doors that had been broken. This has been over the course of 6 years.
Description of Work: I contacted Kartak to get an estimate on having a master bathroom mirror made and installed. I got an approximate estimation over the phone. An estimator then contacted me and scheduled an appointment to measure for the mirror. A few days later the mirror was finished and Kartak scheduled an install date. Then the mirror was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$253
Response from AAA KARTAK Glass & Closet, Inc.
Dear Member, Thank you for sharing and for choosing AAA KARTAK several times in recent years. We really appreciate the affirmations and your support. We remain committed to making every customer experience as positive and exemplary as possible. Our family business has been committed to excellence for over 55 years. On a side note, our growing team currently includes 3 family members from the second generation, and 5 family members from the third generation. Our founders, Jerry & Joanne Kartak, are both officially retired, but both still love to represent the company they started in 1956. You can often see them at various trade shows and builder meetings around Puget Sound. Say hello to them if you happen to see them! Sincerely, Kevin Kartak, President AAA KARTAK Glass & Closet "Faster & Better Since 1956"
Jean B.
09/2011
3.0
glass repair
+ -1 more
It took about 4 weeks from ordering to arrival and install. The quality of the door was good and the frame looks nice, but the details were a big problem. The installers left the handle upside down, the door seal was all chopped up like it was cut it in a hurry, and the frame did not have a stabilizing screw in the middle, which caused rattling when opening. We complained to the contractor who called them and had them return to fix the mistakes. They returned the following week with no apologies. We would not recommend them based on the poor attention to important details and lack of professionalism.
Description of Work: shower door and panel installed to a stand-up shower
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$1,000
Response from AAA KARTAK Glass & Closet, Inc.
Thank you very much for the feedback Member. I first want to apologize for our team taking longer than you expected and for not getting everything right on the first try. We receive a lot of Kudo's, and they are great, but your feedback is especially valuable to help our team identify where we can grow and improve our quality and service. We are in 25-40 homes every day and, although we constantly strive for perfection, we know that despite regular training, even our award winning team can sometimes drop the ball, make a mistake, or overlook an important detail. I am glad that we were able to return and fix those errors. If there is anything else needed, please do not hesitate to let us know. We will review your project with our managers and the craftsmen who worked on your home in an effort to learn and grow. As far as the scheduling, our team strives for short lead times and work very hard to “under-promise” and “over-deliver” with our promises. As was the case with your project, we work with many other builders, remodelers and contractors. Without making excuses, I am aware that having a third party can sometimes add to the lead time as information passes back and forth between three parties. At other times, our work is delayed by the general contractor so that some other aspect of the job can go first. I will be looking at what caused your order to completion time to take so long. In any case, I want to beg your forgiveness that time was longer than you hoped for and also for the inconvenience of the second trip to make things right. Thank you once again for the privilege of working on your home and we appreciate the frank feedback that we will now use to help our team continue to grow in excellence. Sincerely, Kevin Kartak, President and Second Generation Owner of AAA KARTAK Glass & Closet "Faster & Better Since 1956"
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Service Categories
Glass and Mirrors,
Closets,
Cabinet Making
FAQ
AAA KARTAK Glass & Closet, Inc. is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
AAA KARTAK Glass & Closet, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, AAA KARTAK Glass & Closet, Inc. does not offer eco-friendly accreditations.
No, AAA KARTAK Glass & Closet, Inc. does not offer a senior discount.
No, AAA KARTAK Glass & Closet, Inc. does not offer emergency services.
No, AAA KARTAK Glass & Closet, Inc. does not offer warranties.
AAA KARTAK Glass & Closet, Inc. offers the following services: Frameless glass showers, shower doors, sliding tub, polished mirrors, bevel mirrors, designer closets, wire shelving, pantry, accessories, custom office desk and shelving, garage shelving, closet organizers, & deck railings.
We do not offer auto glass, residential windows, soundproof windows, bathtub restoration, sink restoration, framing or dry wall. Our cabinets are well suited for closets and built ins, but not kitchen or bathrooms cabinetry.