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Ephrata Plumbing

Plumbing, Drain Cleaning

About us

We do retail & commercial plumbing. We also have a good supply of plumbing material and fixtures for sale at our office. Currently our office is only open in the morning but the plumbers are working all day. When the office is closed, the phone transfers directly to the plumbers, including nights and weekends.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

We do repairs, replacement of parts (including water heaters), remodels, and new construction. This includes replacing sewer lines, cleaning out sewer lines, smaller drain lines, and also have an in-line camera to find where your problem is in your sewer.

Services we don't offer

We do not empty out septic tanks.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-12 of 12 reviews

Terresa T.
02/2018
5.0
plumbing
  + -1 more
Good price and prompt service. Would hire again.
Description of Work: They fixed to leaking outdoor faucets and re-seated the toilet with a new wax ring. Took them a little over an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michael W.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Great service and work. Always the best.
Rating CategoryRating out of 5
Yes, I recommend this pro

Randy C.
04/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Came to review project, but never provided an estimate or call to decline to do the work.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rick H.
03/2015
5.0
plumbing
  + -1 more
The valves and pipes were old so they were no longer working properly. Everything should work just wonderfully.
Description of Work: They replaced sink valves and also did a little pipework as well with valve replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Elissa S.
02/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: I initially called the company for an estimate on a shower replacement and possibly other work, depending on price. Between the time I called and when they were available, a fluid master and flapper in one toilet needed to be replaced. They did the work when here for the estimate, fine. But considering they were here Feb.6th and today is Feb.22nd and I have YET TO HEAR BACK from them with an estimate - perhaps they are too busy...perhaps they are not interested in the job...perhaps they are waiting for something...I don't know the answer - |To me, communication is HUGE.
Rating CategoryRating out of 5
$105

Jody S.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed my toilet quickly!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dawn T.
09/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$190

Sue Y.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced old faucet/and valves. Went very well. Am very happy about their work. Cant wait for them to come back and do our other shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Carol S.
02/2014
5.0
plumbing
  + -1 more
Courteous and professional.
Description of Work: Located and fixed known leak in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Beth C.
03/2013
5.0
plumbing
  + -1 more
I was having problems with my toilet and they were able to help me over the phone and now it is fixed and it didn't cost me anything but parts!!! They were great!!!!
Description of Work: Phone services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth C.
07/2012
5.0
plumbing
  + -1 more
I went to the bathroom and when I flushed the toilet, it overflowed. It scared me so bad!! I grabbed the phone and called Ephrata Plumbing. The secretary asked me some questions and when she found out it was an emergency, she said she would get someone over right away. Within an hour Frank showed up. He tried plunging the toilet but that didn't work. Next, he used this long tool in the toilet (he called it a "j hook") but he still couldn't get it. Then he had to remove the toilet, take it outside, and he got a toy out of it.The entire time, my son was underfoot watching and asking questions. He was so great with him. I tried to apologize for him getting in the way and he said he had two kids of his own and it was no problem.He put the toilet back in and now it works great.
Description of Work: My toilet overflowed and they came right out and got it unclogged. They got a toy out. Kids!! They were great in an emergency!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Karen A.
02/2012
5.0
plumbing
  + -1 more
They were quick, fast, and on time. It's a small company, and even the boss comes out. He checks all the work. Usually there are three or five guys that work there, I'm not sure, but I only had two come out. They were always very professional.
Description of Work: Ephrata Plumbing put in a new hot water heater in July of last year. They also installed a toilet for me too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    618 Basin St NW #3, Ephrata, WA 98823


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning

    FAQ

    Ephrata Plumbing is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Ephrata Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Ephrata Plumbing offers free project estimates.
    No, Ephrata Plumbing does not offer eco-friendly accreditations.
    No, Ephrata Plumbing does not offer a senior discount.
    Yes, Ephrata Plumbing offers emergency services.
    Yes, Ephrata Plumbing offers warranties.
    Ephrata Plumbing offers the following services: We do repairs, replacement of parts (including water heaters), remodels, and new construction. This includes replacing sewer lines, cleaning out sewer lines, smaller drain lines, and also have an in-line camera to find where your problem is in your sewer.
    We do not empty out septic tanks.

    Contact information

    618 Basin St NW #3, Ephrata, WA 98823


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed