Simply Leak Detection

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Very professional - right to the task. The water lines were exactly where he indicated they were.

Michael was punctual, friendly and professional. There is a 2 hrs minimum fee. Job took under 1 hr. We're glad to finally know where our clean out is. Good and prompt email communication.

Over time our water bill doubled so we knew we had a leak. After checking the inside plumbing we figured it must be underground but we have about 600' of pipe to the meter & weren't sure where to start. Friends suggested it might be in the area of where the copper pipe goes thru the foundation wall so my husband dug a trench 3ft long by 30" deep, still no sign of a leak in the clay soil. We chose Mike Fend of Simply Leaks from the internet before we joined Angie's List and just got lucky. He was very professional as he located the lines and used helium to identify the leak next to our foundation wall, a good 15' from where we suspected it but are now in the process of using Angie's List to find a plumber. Wish we had called him sooner and would recommend Mike's company (Simply Leaks) to anyone having leak issues because he was thorough and found the problem within one hour. His service was well worth the money.

Leak detection was done within ten minutes of arrival - went very well.

We knew we had a leak in our water line between the water meter and the house but didn't know where it was. Our water line starts on one side of our driveway, crosses under and then into the house. As we'd had a leak before in this line, we were afraid it was in the same place which was a coupling under the driveway. Instead of starting to dig to find it, we hired Mike to find the leak for us. He found the leak and then confirmed the detection as well as pinpointing the leak using helium. Luckily, it was in a different location this time and not under the driveway. When the plumber arrived to fix the problem, the leak was right where Mike had discovered it. The price was comparable to other companies I'd researched. It was great that Mike was able to come over on a weekend so that my husband and I were both able to be there. He did a great job.

I Michael came out on a Sunday to look for the leak and we were unable to find it. He then followed up multiple times with additional ideas and brainstorming. He came out a second time, again on a Sunday, and using a different method we were able to find the leak in a matter of minutes. This visit was free of charge as it bothered him so much that we couldn't find the leak on the first visit. I can't speak highly enough of his professionalism and work ethic, and the fact that he followed up so much to ensure the job was done properly and that I got what I paid for. I've never had that experience with a service provider before, especially now that I'm trying to follow up with the plumber to get their leak repaired. The cost was high, but understandable owing the the cost of the equipment used, and very consistent across the other leak detection companies I looked at.

The technician (owner) showed up on time and found the underground leak as he said he would. The process took longer than I anticipated, but could not have been done any quicker. I thought the $225 charge for the equipment fee was a little steep, but he did what he said he was going to do. If you have a leak underground somewhere and don't want to excavate your entire yard; Simply Leak Detection is an excellent option for your problem.

I recently received a visit from my water company who wanted to know if I was using an unusually high amount of water. After asking me to turn off any water using devices, they checked my meter and pointed out that water was still flowing through the meter and that I seemed to have a leak somewhere in the water system. I spent the early afternoon attempting to locate the leak with no success. I couldn't hear it and could not find any visual trace of a leak. I used Angie's List to search for "leak detection", selected "Simply Leak Detection" and contacted them. They agreed to come out in the early evening even though they were more than 50 miles away. At the appointed time, they arrived and began their search using electronic listening equipment. It didn't take the technician( (I believe his name was Mike) more than 15 minutes to find it in one of our toilets). I was amazed because it didn't make a sound that I could hear. After Michael found the leak, I was able to obtain replacement parts and repair the leak myself. The bill was exactly what he quoted me over the telephone. The timeliness, willingness to come on the same day, and competence of "Simply Leak Detection" was exemplary. I will certainly use their service again should I have a similar problem and would recommend them to anyone else.

AWESOME!