Pats Pumps

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Called Pat's and requested service. He arrived a little ahead of the scheduled appointment. Examined wiring,well and pump and reported pump condition well depth and static line. Also estimated cost of replacing existing pump. Courteous and professional, Would definitely use again! Note house year built is irrelevant as service was to an irrigation well and pump.

It's been at least a year that we last used them. When he came out to see what was wrong he didn't charge anything. He was on time and he got the job done right away that was what I liked about him. What I didn't like about him was that he was arrogant. I won't ever call him back. It was not because he doesn't do good work but because he's got a horrible personality. I just couldn't agree with him, he bought a pump and marked it up by a thousand percent to sell it to me. He was an arrogant guy and knew everything he had to know but people in business should realize that they are not the only ones that our doing the job. I would not use him in the future.

We had two instances of our pump going out. We have one in the well and another one in our reservoir. They were super. They were very responsive. They know that when you don?t have a pump, you don?t have water around here. They came out within about three hours. They went through all the stuff and they told us that they didn?t have a part in their truck. Then the older fellow sent his son back to his place to get the part and to come back all the way out to us to put that part on so that we could get our pump running again. It was about 30 miles or so to get back to my house. I would tell anybody having trouble with their pump in this area to call Pats Pumps and that would be my first recommendation. It is run by a father and son and they are well known out in this area because they do such good work. I picked them up because I had another pump group come out and they were awful. They charged an arm and a leg. Once we got everything working the last time, it didn?t work again. So, I called Pats Pumps back and they came all the way out here. They re-calibrated the pump and didn?t charge us. They had to replace the pump and those pumps are expensive. We needed a big one because our water supply is quite at distance from the house. So, you need a strong enough pump to get it here. I also figured that is about the going rate and I didn?t ask them anything. I would definitely use their services in the future too. They are one of the companies who are on the top of the list.