Diane's Tank Removal Services LLC

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It went great! The only problem we had was trying to get the weather and my scheduling to cooperate!

Another contractor came out and showed me indications that it was at least 800, probably 1000 gallons. I provided this information to Diane and asked for a quote based on a larger tank and her response was to provide photos to discredit the other contractor. She then said she could come back and re-quote a larger tank and never showed up. I went with the other contractor.

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Diane's was very helpful and willing to come out and take care of everything when we could not be at home. They let themselves in through the gate, took away the above-ground oil tank that was on our property when we bought it, and left not a trace behind after them. We dropped a check in the mail when we got the bill and it was probably the most painless experience we've ever had hiring someone to do something for our house! I don't think we'll have the opportunity to contact them about anything again, now that the tank is gone, but we were perfectly happy with our experience!

I’d highly recommend them! They were here with excellent employees. Couldn’t have done a better job! She was easy to work with. We got 2-3 bids and she was the least. We also liked her the most too.

Phase 1: * Scope of work: Dig out, and remove 300 gallon abandoned oil tank., backfill dirt. * Aprox cost: $850.00 * Diane came out as promised, but during the removal of this tank, found that the tank had leaked, see the phase 2 information below for the cost and time associated with addressing that. Phase 2: * Scope of work: remove 12 tons of PCS (petroleum contaminated soil) and installation of bio-remediation system to include all back fill, soil sampling, RAFR (remedial action final report). * Aprox cost: $5,300.00 * Diane went out of her way to move our date up since the closing on this house sale was pending getting this addressed, she was able to get the work done quickly (digging was like 2 or 3 days, and then another 3 -4 day waiting on soil samples and getting the report completed). When we had question after the work was done, she made time to talk to us, even though she was being paid by the seller, and not buy us (we were the buyers in the transaction). As a side note - we had planned to re-do the landscaping in the area that Diane worked, so we told her we didn't care what state that are was left in. Her crew put back many of the plants, even though they didn't have to (though about 1/2 of them didn't make it). They also took down a fence to get some of the digging equipment in, which they put back after they were done.

Showed up an hour late for an appointment to estimate the job. When she came, she was not respectful of my time, and also proposed a bad solution to a fence being in the way, and didn't listen when I expressed my concerns. I never received the quote that was promised.

Went well - no problems. Fill dirt used is very hard

Excellent

all was done in timely manner

I met Diane at the Seattle Homeshow and was impressed with her professional attitude and the reasonable price she quoted for removal of an oil tank. We had an old tank in our yard and were switching over to natural gas .We had been trying to decide whether we should fill it in place or have it taken out. She was very educational but not pushy and I felt she had our best interests in mind. She came to do a bid very quickly (we had 3 bids) and decided that her services were very similar to all the others, but felt she would do the best job overall, especially if the tank had leaked. Our tank was covered by the Washington State liability insurance which was very useful, considering the tank had leaked underground. What started out as a tank removal turned into an underground "chase" for soil containing the leaked oil and removal of all that. Her workers were thorough, careful (my rhodies are still alive!), arrived prompltly and worked hard. The extensive paperwork was handled carefully and hand-delivered to my home at the end. She kept me in touch with the stages of the process via email and was available by phone when I needed to ask her questions. It was a very successful home improvement and I wish that all businesses were all as good at what they do!

They actually did the work on a Sunday because they were backed up. The price included the permit costs through the city. They were great. We had talked to them at the home show. Because they got so much work at the home show they got backed up a little bit but they did make the effort to come out on a Sunday. They let us know ahead of time that they were going to be here on that day and they showed up right when they said they were going to. It was the owner of the company plus the guy who ran the backhoe. They had the tank out and the dirt all put back within two hours. They were very efficient and great to work with. They cleaned up after themselves. They had put the dirt on the driveway but they swept and cleaned it up. Other than the pile of dirt it was like they had never been here. They hauled the tank away. The employees were very nice and very professional. They went above and beyond what they were really required to do. We had asked them to dig some dirt out of our driveway to fill the hole back in. They had brought dirt but we had them dig out our driveway instead. We had to have gravel brought in for our driveway and they prepped it for us. They didn't charge us any more for that. They incorporated that in with it so they really went above and beyond. We'd had a quote from another company that was incredibly higher, almost ten times as much, so their price was much more reasonable. We couldn't have asked for anything better. We would use them again and we would highly recommend them.