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D 'n' S Janitorial Services Company

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

"Your Move-In, Move-Out and One-Shot Cleaning Specialists!". As a Super Service Award Recipient for 2010, we bring these qualities to all our clients. A house sells faster and gets more offers when its been professionally cleaned by us. An apartment rents quicker and has less complaints from its tenants when its professionally cleaned by us. Renters get back most or all of their deposit when its been professionally cleaned by D 'n' S Janitorial Services Co! For comparison, when other cleaners clean to the level that we clean at, they just cost more. In this economy, you can not afford to compromise quality. In this economy you can not afford to pay another company for lack-luster work! We invite you to review what other members have said about our full cleanings. And as always, when we give you a written quote, "It never changes!" Angie's list members receive a 5 to 10% one time discount from our rates! Money Back Guarantee!

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Move-In, Move-Out & One Time cleaning, holiday or special occasion cleaning, weekly, biweekly or monthly cleaning, interior and most exterior window cleaning, vinyl & tile stripping & waxing, floor and grout sealing, wood floor rejuvenation, polishing corian & similar countertops, pressure washing of decks & patios. Urine Contamination Treatment, Wall and Ceiling Washing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.442 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
10%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.4
responsiveness
4.6
punctuality
4.6
Showing 26-42 of 42 reviews

Ray H.
08/2015
4.0
house cleaning
  + -1 more
Good service
Description of Work: Clean bathroom & kitchen

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Linda L.
04/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Carol S.
03/2012
1.0
house cleaning
  + -1 more
per
Description of Work: Upon moving into my new home, I had David and Susan come to do an estimate. At that time we agreed on a price, and I wrote them a check for the amount in full. We then had some scheduling issues, which could not be resolved, so I cancelled the housecleaning and said that I would call them to reschedule. I did try to do that later that year, with no luck. Now I am trying to receive my refund, over a year later, but was just told "I had gotten my money 'years ago' and was hung up on! I had asked for a refund by a certain date (this was my 2nd or 3rd request), and had given them my phone number for a call if they had any questions. Any reasonable business person would have contacted me to say, I sent you a check on this date and you cashed it on this date, rather than waiting for me to call AGAIN. I would never use or recommend this company.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$234

Response from D 'n' S Janitorial Services Company
This client did indeed have scheduling problems. Twice the client cancelled when called the night before by us to confirm the appointment. This culminated in the client and her son staying up all night and "cleaned because we had nothing else to do". Another time the client called up in the afternoon and demanded that we clean the next day; prior commitments would not let us accommodate her on this occasion. Several attempts to contact her resulted in a gift certificate (# 40584) being issued and sent to her in May. We are not a bank! I find it curious that after over a year (and the expiration of the gift certificate) she now is worried about what happened to her money.

Andrew K.
12/2011
5.0
house cleaning
  + -1 more
It went great!!!!
Description of Work: DNS provided a professional cleaning of the kitchen and bathroom of a rental house I own. They made the place appear as if it were brand new.....it was perfect. I have used them before and that is why I called them this time. They always exceed my expectations. They are honest, punctual, totally professional and actually quite reasonable in their price. I was not in town when they did the work and I knew I could trust them with the key. I was excited to return from being gone so that I could go to the home and see how beautiful it was as a result of their efforts.-------- and I was delighted with the result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Dyan E.
06/2011
5.0
house cleaning
  + -1 more
The husband and wife team came out and were personable, courteous, and thorough. All of the things on my list they could do. The original estimate was for 1 deep cleaning the first time and follow up cleaning. They told me that I could get a 10% Angie's List discount and 5% senior discount. The estimate was a little high for me. They were flexible in altering what they would do to bring down the price. The have followed up with me since the quote.
Description of Work: I had them come out for a quote on cleaning the house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Olga B.
05/2011
5.0
carpet cleaners, house cleaning
  + 0 more
Before cleaning, David and Susan did a walk-through through the house and pointed out things which needed special attention. This way we knew what exactly would be cleaned and how much it would cost us. They delievered as promised. They also called to follow up and make sure that everything was fine. We were happy with the service.
Description of Work: Move-in cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

nona H.
05/2011
2.0
house cleaning, floor cleaning
  + 0 more
Please see above. I feel I got cheated in the representation, especially since the person came prior and looked at the job. What are you going to do to remedy this situation?
Description of Work: I was under the impression that I had purchased a deep cleaning house service for 6 hours. They did not complete the job in 6 hours. Did not even get to the floor cleaning--there was only the bathroom floor to be waxed and polished. In the time they had--3 hours, with two people the stove top was cleaned, the cupboards washed--3 small sections under 10 feet.--carpet floor picked up and vacuumed, light bulbs replaced, toilet cleaned, Empty refrigerator cleaned out. BATHROOM FLOOR AND SINK AND COUNTER NOT CLEANED. Shower not cleaned entirely., My first experience with Angies list is a bust. Then the service owner complained to me about the way the job was booked. He had come previously to look at the job and he made a list of what he would do--he did not do 1/2 of what he said. Then he tried to sell me a $200,00 carpet cleaning, because he said carpet cleaning was not included. I want my membership refunded please. I do not want to deal with businesses on your list after this experience.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$90

Response from D 'n' S Janitorial Services Company
We are sorry about the apparent miscommunication between us and this client. When we looked at this cleaning, we informed the member that the 'Big Deal' was not supposed to be used for Move-In / Move-Out cleaning; it was supposed to introduce us to homeowners looking for ongoing service, hence no interiors of cabinets, drawers, appliances nor windows. She said that she realized that (after her purchase) but asked us what we could do. In our attempts to accommodate all our clients, especially Angie's list members, we informed her that we thought we could do all the cleaning (including 3 very filthy windows; again specifically excluded from the 'Big Deal' cleaning), except vacuuming the carpet, if she were to remove all the belongings of the previous tenant from the cabinets, drawers, closets and rooms and replace all the lights so we could see. We also informed her that carpet cleaning (which we do provide) has never been a service that we sell by the hour but rather by the square footage and gave her a quote. We agreed to do the cleaning, arranging a time and date 4 days from then. We arrived at the appointment and later after the client arrived, we opened the door and turned on the lights; it became apparent that the bulbs had not been replaced nor had any of the tenant's belongings been removed. We asked the client about this and she told us she had been too busy to get back to do it, could we just do it as we cleaned. We told her that it would cut into the time we had to do the general cleaning and probably would not get done with all the original agreed to cleaning. The client indicated that she just wanted what came with the big deal and was not going to pay another cent. then she just sort of shrugged her shoulders and left. The client comes back in a couple of hours and is just frantic about the floor not being vacuumed and how she needs to show it later that night (it is about 1:30 P.M.) and it needs to be done now. I ask her if she would rather I stop working in the bathroom or have my partner stop working on the kitchen cabinets to do this and she tells us the kitchen is very important I make a patrol to pick up all the wires, toothpicks, and other items that can plug up a vacuum (about 20 minutes I think). I do not think that I have ever seen as much stuff on the carpet as I saw here. We actually gave this client 6 1/2 hours of labor for her 'Big Deal'. The client was not very happy and demanded that we stay and finish cleaning the unit for her $90.00! We pointed out that we would have been done if the agreed items, replace the bulbs and remove her tenant's belongings, had been done prior to our arrival. We did offer to come back a couple of days later, but she just walked away from us. In light of the fact that only 94% of the work that we had promised got done, (although the extra things we had to do took about 1 1/4 hours) we are willing to refund this client 6 % of the $90.00 that she paid or $ 5.40”

Scott M.
02/2011
5.0
carpet cleaners, house cleaning, window cleaning, floor cleaning
  + 2 more
Very responsive to our needs, timely, professional. Probably could have paid less, but don't think we could have gotten better work.
Description of Work: Performed a "turnover" cleaning of a rental house, including cleaning kitchen, bathrooms, shampooing carpets, cleaning light fixtures ... the full meal deal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$830

Nate S.
10/2010
5.0
house cleaning
  + -1 more
They did a good job.
Description of Work: I had 5 homes cleaned for the bank that I was representing. They were there on time and did a good job cleaning them. They cleaned the entire home from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from D 'n' S Janitorial Services Company
Although this client gave us a 'B' for price, we did clean 6 more units for him in West Seattle.

ML B.
09/2010
5.0
house cleaning, window cleaning, buffing & polishing, floor cleaning
  + 2 more
They were prompt and worked hard over the Seafair weekend to get the job done by our deadline to put the house on the market. The house really sparkled when they were done. We got four offers on the house in the first week and it sold for more than the list price, which is saying a lot in this market.
Description of Work: Polished and refurbished hardwood floors; aggressive wash, prep ‘bare’ areas to accept sealer and seal. Strip all old wax and dirt off asbestos tile in lower level, seal and top coat. Clean outside front screen door, remove cobwebs throughout, clean light switch covers, clean downstairs shower, clean grout on kitchen countertop, clean window sills throughout, clean mold off window frames (this will also require interior windows to be cleaned), clean knobs on appliances in basement, clean exterior of basement refrigerator, clean shelves and mirror in bar area in basement and clean cabinets around television area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,130

Susan T.
09/2010
5.0
buffing & polishing, floor cleaning
  + 0 more
Just fine, willing to work weekends.
Description of Work: Commercial facility about 2500 sq feet. They wax and polish our floors twice a year.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Andrew K.
09/2010
5.0
house cleaning, floor cleaning
  + 0 more
It went extremely well. Most noteworthy was the fact that these people were always on time and polite. They did their work quickly and professionally. They are the owners of their small business and they do it well. I would use them again and recommend them to others. AAAA+++++
Description of Work: Provider did a thorough pre-move in cleaning of a rental house in the kitchen and bathroom areas. They cleaned the refrigerator, cupboards, drawers, sink and under sink, floors in the kitchen and all aspects of the bathroom. The job was superb. The kitchen and bathroom appeared spotless and almost brand new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Nicole R.
07/2010
5.0
house cleaning
  + -1 more
Interaction with David and Susan was professional and smooth. Came out quickly for an estimate. They were able to accommodate a cleaning date change which worked well for us. I wasn't able to see the end result, as we had already moved, but tenants report that everything looked good upon move in. Would use them again. Nice to know that they do the cleaning themselves and not a crew that we never met. Price is probably in line with other cleaners, but I didn't look into this.
Description of Work: They cleaned our 5 bedroom home upon our move out to get it ready for renters.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Response from D 'n' S Janitorial Services Company
I'm sorry that this client felt that our price deserved a 'C'. They did not report that we had cleaned this house for them when they moved into it a couple of years earlier and called us back to clean it again when they moved out to prepare it for renters that were going to be living there.

Rodger O.
03/2009
5.0
house cleaning
  + -1 more
Very fair, professional and their quality of work is first rate. Will use them again and again.
Description of Work: Move out cleaning of an apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

JANE G.
07/2008
4.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
DNS did as much work as they could while I was in town and had a small crew of people working with me on other house projects, so they were accommodating and professional working around us. When they returned to complete their work the following week, I was not in town, and they did not return to my house until later in the day on the scheduled day which caused me great concern because we had agreed to a first thing in the morning start as there was a time line for the work to get done that needed to be met. They were aware of the time line and my understanding is that they worked a long day in order to meet the time line. The time line was met but I was stressed as one always hears about the horror stories of a contractor not showing-up, so I gave DNS an overall rating of a B. I would use them again because they did deliver as promised and did apologize for the situation.
Description of Work: DNS cleaned my rental house from top to bottom in order to get it ready for sale. They cleaned the hardwood floors and did minor repair to a worn area, carpet cleaning, appliances thoroughly cleaned, pressure washed outside walkway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from D 'n' S Janitorial Services Company
WE ORIGINALLY MET WITH THE REAL ESTATE AGENT TO LOOK AT THIS HOUSE BECAUSE THE MEMBER IS AN OUT-OF-STATE OWNER. WE MADE OUR RECOMMENDATIONS TO HER OVER THE PHONE AND AGREED TO MEET WITH HER AND FINALIZE THE AMOUNT OF WORK REQUIRED ON SATURDAY THE 31ST OF MAY AT 1:00 P.M. WE DID THE PRESSURE WASHING OUTSIDE KNOWING THAT THE HOUSE WOULD HAVE SEVERAL PEOPLE WORKING IN IT. WHEN WE CAME BACK ON SUNDAY, EXPECTING THE HOUSE TO BE FREE OF WORKERS, WE COULD ONLY DO THE UPSTAIRS CARPET CLEANING BECAUSE IT WAS STILL FULL OF PEOPLE. WE TOLD HER THAT WE WOULD BE BACK ON MONDAY MORNING TO FINISH THE JOB WHICH, BECAUSE OF THE FLOOR STRIPPING, WAXING AND POLISHING WORK, REQUIRED THE HOUSE TO BE EMPTY OF WORKERS. WHEN WE ARRIVED AT THE HOUSE AT 10:00 A.M. WE GOT A FRANTIC CALL FROM THE MEMBER CONCERNED BECAUSE THE PAINTER HAD BEEN THERE AT 7:00 A.M. AND HAD CALLED HER BECAUSE HE HAD NOT BEEN TOLD WHERE THE HIDE-A-KEY WAS (NOR WAS HE TOLD THEN). WE ASSURED HER THAT OUR WORK WOULD BE DONE THAT DAY, WHICH IT WAS, AND BECAUSE OF THE VINYL TILE STRIPPING AND WAXING AND THE WOOD FLOOR REJUVENATION, WE COULD NOT HAVE PEOPLE IN THE HOUSE BECAUSE OF THE POSSIBILITY OF THEM WALKING ACROSS THE FLOORS. SHE CALLED US AGAIN AROUND NOON BECAUSE WE HAD NOT ALLOWED THE PAINTER INTO THE HOUSE AND WE AGAIN ASSURED HER THAT OUR WORK WOULD BE DONE THAT DAY. SHE THEN SAID THAT WE HAD ORIGINALLY TOLD HER THAT THE WORK WOULD BE FINISHED ON THE DAY BEFORE (SUNDAY). WE PATIENTLY EXPLAINED THAT WE HAD TOLD HER ON SUNDAY THAT WE COULD NOT BE DONE THAT DAY BECAUSE THE HOUSE HAD BEEN FULL OF PEOPLE. SHE CALLED SEVERAL TIMES AGAIN AND EACH TIME WE ASSURED HER THAT OUR WORK WOULD BE FINISHED THAT DAY, WHICH IT WAS, AND THAT PEOPLE COULD NOT BE ON THE FLOORS UNTIL TUESDAY MORNING. ABOUT THE 5TH TIME SHE CALLED, I TOLD HER THAT WE WOULD GIVE HER AN ADDITIONAL 5% DISCOUNT, ON TOP OF THE ANGIE’S LIST MEMBER 5% DISCOUNT, EVEN THOUGH WE HAD NOT BEEN ABLE TO DO OUR WORK BECAUSE OF HER OTHER CONTRACTORS NOT GETTING THEIR WORK DONE PRIOR TO US GETTING INTO THE HOUSE, IF SHE WOULD JUST LET US GET OUR WORK DONE WITHOUT HER INTERRUPTING CALLS.

Jerry F.
05/2008
5.0
house cleaning, floor cleaning
  + 0 more
They were very professional. I especially liked the fact they came over to do a careful assessment of the work involved so we knew what to expect. They did take a little longer than expected, but it was well worth it. The house looked fantastic when they finished; they managed to clean the kitchen vinyl floors which were so bad we thought they would need replacing. The wood floors looked so nice that everyone who comes over comments on how much better they look. They restored the stove top so that it looked like new. We were very pleased with the results.
Description of Work: Thorough house cleaning; clean and seal wood floors; machine wash vinyl floors. We are selling the house and needed it to look sparkling clean and ready for listing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$763

Rodger O.
09/2007
5.0
house cleaning
  + -1 more
They were very reasonable with their prices and the cleaning was done professionally and completely. I have, and will, definitely use their services again and again.
Description of Work: David and Susan answered my message promptly, followed up readily with estimates and a phone call to confirm the appointment and arrived when promised. The work was very thorough and the cleaning was excellent. The kitchen, light fixtures, cabinets, appliances all sparkle. The apartment looks great again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180
    • 1
    • 2(current)

Contact information

PO Box 1071, Edmonds, WA 98020

www.dnsjanitorial.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning,
Buffing and Polishing,
Hardwood Flooring Sales and Installation,
Pressure Washing

FAQ

D 'n' S Janitorial Services Company is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

D 'n' S Janitorial Services Company accepts the following forms of payment: Check
Yes, D 'n' S Janitorial Services Company offers free project estimates.
Yes, D 'n' S Janitorial Services Company offers eco-friendly accreditations.
No, D 'n' S Janitorial Services Company does not offer a senior discount.
Yes, D 'n' S Janitorial Services Company offers emergency services.
Yes, D 'n' S Janitorial Services Company offers warranties.
D 'n' S Janitorial Services Company offers the following services: Move-In, Move-Out & One Time cleaning, holiday or special occasion cleaning, weekly, biweekly or monthly cleaning, interior and most exterior window cleaning, vinyl & tile stripping & waxing, floor and grout sealing, wood floor rejuvenation, polishing corian & similar countertops, pressure washing of decks & patios. Urine Contamination Treatment, Wall and Ceiling Washing

Contact information

PO Box 1071, Edmonds, WA 98020

www.dnsjanitorial.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed