Archterra Landscape Services LLC

After contacting several other contractors I called Archterra. The estimator contacted me quickly as a opposed the the previous contractors. He gave me a quote and estimated time frame within a couple of days. Archaterra's crew arrived as on time. Unfortunatly, that crew quit the company on the next day. So Ryan had another proffesional crew out to complete the project. The work was done a year ago. I waited to do the review because I wanted to see how well the system worked. After some trial and error and reading the instructions provided I was ableThe only negative was the quick walk thru on it's operation. The only negative was the quick walk thru on it's operation. They also built a sturdy deck which we have been able to enjoy. This company gets my recommendation.

The owner arrived to the appointment on time to review the project. He was polite and seemed genuine in person. He left stating that he'd get back to us in the next two days with an estimate. I never heard back, so I called several days later. He told me, "Oh yes, I'm working on that right now." I never heard back. I called one more time and left a message. Never heard back. What I would recommend is, don't say you're going to get back on a job if you don't intend to. Just say you don't have time for the job, or it's not the type of job you do. Lesson learned: Never going to chase a contractor. Either they want the job or they don't.

I then called them 2 months later to start the first project. Received no response. I emailed them. No response. I went to their office and spoke to them. Was promised that they would contact me within a day to set up a time to perform the work. Never happened. I called one last time and still received no response. It was a complete waste of time to get them to come in and give an estimate and then when I wanted the work started they never bothered to even call me back. Completely unprofessional. I even told them when I spoke to them in person that if they no longer wished to do the work just let me know but they could not even do that. I am really disappointed.

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The work took about 6 weeks. The employees were professional and courteous. The owner was very helpful and would come back and adjust sprinkler heads and always made sure we were happy. They do everything .

I got the whole job half price from somewhere else. I had to get with them a few times to get a response, I am not sure if this is something they did all the time. I think it is something they did not want to get involved in, from a design stand point. They are excellent with the yard work and other things that they do all the time.

Rob the owner first came and did a free estimate. his price was reasonable compared to other bids. His crew arrived promptly when they started and cleaned up after they were threw. Rob was helpful making suggestions and did a wonderful job.