Description of Work: Keep an eye on this guy! As soon s he gets the job he starts figuring out how to cut cornrs! Also he is reckless when using heavy equiptment! caused a LOT of damage around my property. As a friend once said, he can talk the talk, but he can't walk the walk!
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Nikke S.
07/2012
2.0
landscaping
+ -1 more
I was not happy with him. He is still trying to fix the mess and goof-ups. He poured a sidewalk out and stamp colored concrete and messed it up. So he had to take half of it out trying to match it back up. His pricing is a little more than most people out here. I had him put a retaining wall up two years ago and it is a two stage wall like it is a 4’ wall then a 4’ wall on top of that wall. So a group called Misty Mountain Landscaping did the bottom wall and JRT did the top wall. While JRT was doing the top wall he lost control of his equipments and slammed into the lower wall and knocked it all out of the alignment. What bothered me was I just found out that the owner of JRT individual hit that bottom wall and did not tell me and blamed other company of doing shorty work. This year I found out from one of his ex-employee that he himself lost control of the equipment and hit my wall which almost took out part of my garage. I don’t think he knows what he is doing. I had an irrigation system of $4000 put in and I am still having trouble with it. I would recommend him for putting up a fence or a retaining wall but you will have to watch him so that he doesn’t mess it up. He is not responsive and just kind of shows up when he wants and no communication whatsoever. At one point of time he just walked out of the job for a week. I would never use them again.
Description of Work: I used JRT Fencing for landscaping. I had several retaining walls put in, some landscaping and irrigation work done.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
$20,000
Response from JRT Fencing
I would like to dispute/explain this charge. When the project was started it involved a front yard renovation that was estimated to be finished within two weeks. The customer seemed very happy with the results and added a wood fence, landscaping on three other areas of the property and a concrete walk. At that time I had a project out of town that was scheduled to begin that was delayed so We did as much as possible until it started the out of town project took approximately one week. As for the concrete walk it turned out fine except for the end which set up to fast due to the heat resulting in a couple trowel marks that did not get stamped. I offered to replace this section at my cost the customer accepted this offer and it was done. The irrigation system worked fine except for the filters plugging up, customer was shutting valves off and on manually after He realized that this did not need to be done I believe every thing worked fine. All the plants made it through a very hot spell. The retaining wall in question was below the one we installed, it is structurally fine and if any damage was done due to excavation it was not from being ht due to the fact that it bows out. Conclusion I have a lot of respect for the members I think they are good people and if possible would like to resolve this matter. Would be more then willing to work this issue out. Thanks: Alan Jacobs, pres. JRT INC.
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Service Categories
Landscaping,
House Cleaning
FAQ
JRT Fencing is currently rated 2.5 overall out of 5.
No, JRT Fencing does not offer free project estimates.
No, JRT Fencing does not offer eco-friendly accreditations.
No, JRT Fencing does not offer a senior discount.
No, JRT Fencing does not offer emergency services.