DJ Custom Homes

Late last year I contacted my builder because my front porch was sinking and the front roof line had torn away from the face of the home. She came to inspect the property and stated that "it was a landscaping issue and she could prove it in court." She offered to level my front porch which would push the roof line back to the home and then caulk the seam. I asked her what she was going to do to ensure the porch would not move and cause this again. She stated " I can't guarentee anything won't move." I then had to hire an engineer to come out to acutally tell me the problem. It was determined that when the home was built the footings used to support the roof line where not big enough to support the pounds per square foot of the roof and that they did not use the proper brackets and lag bolts to attach the roof line to the home. I contacted my builder to discuss the issue and later was served with a settlement offer of 2000.00 and i would have to release her of any further claims in the future. Long story short, I had to hire a restoration company to fix my situation due to her way of fixing it was not the correct way to fix it. She refused to cover those costs so it went to litigation and has currently been dropped as the builder is more willing to spend money in attorney fees than she is helping cover a portion of the costs to repair my home and keep her reputation intact. I would NEVER recommend this builder to anyone. This restoration cost me 11,000.00 plus 5000.00 in legal fees and all I asked her for was to pay half the cost of the repair. Like I said, you would think in today's home market she would have wanted to keep her reputation intact.