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WSB Sheet Metal Co

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We are a locally owned and operated full service heating, plumbing, and air conditioning provider that serves King and Snohomish counties. We offer state-of-the-art energy efficient equipment installed and serviced by our certified technicians and backed by our 100% satisfaction guarantee. We are dedicated to providing the highest quality, most professional services for your home and business with unsurpassed value, innovation, and integrity. We specialize in replacements, conversions, remodels, and new construction.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Sales, installation for all equipment makes and models including furnaces, electronic air cleaners, thermostat controls, air conditioners, and heat pumps lennox, rheem, heil, tempstar, coleman, goodman furnaces and heat pumps navien and rinnai tankless water heaters, hot water tanks honeywell electronic air cleaners, hepa particulate air filters, whole house media air cleaners, energy & heat recovery ventilation systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.535 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
3%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 1-25 of 35 reviews

Roger R.
04/2018
1.0
heating & air conditioning/hvac, plumbing, fireplaces, gas logs, propane sales
  + 3 more
Looking to replace natural wood fires in our home with either a gas log or a gas insert, we met with the company owner and discussed options. We emphasized our desire for a high quality appearance of the flames. Following the owner's recommendation, we selected a Heat n' Glo gas insert. Following its installation, it became immediately evident that the appearance of the flames was substantially inferior to the image in the manufacturer's brochure and on their website. It was only then than that WSB Sheet Metal Co. owner told us that because we were fueling our insert with propane, the appearance could not be as attractive as if it had been fueled with natural gas. In essence, the owner gave us insufficient information and misrepresented the product. Our purchase agreement assured us of a guaranteed 100% satisfaction. That statement is apparently meaningless to the company's owner.
Description of Work: Purchase and installation of a gas insert as well as a propane tank

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Richard L.
05/2017
5.0
plumbing
  + -1 more
Bill and his crew were awesome. From the first phone call, to the estimate, to the final day. WSB was professional, punctual and extremely proficient. One of the best things about WSB was the ability to communicate directly with Bill or Jason whether it was by text or call. I will be using WSB in the future and definitely recommending them to anyone.
Description of Work: I hired WSB to install new natural gas plumbing throughout the whole house. This was a complete job. They installed all the plumbing for current needs and future needs/wants such as a fireplace, water heater and furnace that all will be eventually converted to gas. WSB was awesome.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

James M.
05/2017
1.0
heating & air conditioning/hvac
  + -1 more
A friend recommended WSB and since the Tech. was in the neighborhood I decided to have my repair done. The tech. re-attached a loose wire in about a half hour and the furnace was fixed. (no parts) I received a senior discounted bill of $239.46 OMG!! Way to expensive!! Afterwards, I checked with other top rated companies and found some that charge $100. or a little more for a one hour service call. Will not be using WSB again.
Description of Work: Gas furnace not operating..

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$239.46

David G.
06/2016
4.0
plumbing
  + -1 more
The ventilation ducting was installed well. The only small issue I had with this project is that the hole that was cut through the floor was about 4 inches too long and 1 inch too wide and wasn't patched up. Normally I wouldn't think much of this except I spent a lot of money in the previous years ridding of mice problems, so this type of hole gives opportunities for mice to go up my wall. I put a screen around it and that fixed the potential future problems. I did hire them back to connect the gas line to the generator. It was pretty straight forward and took no longer than 1.5 hours but the cost seemed a bit high for that little amount of work, but it needed to get done.
Description of Work: WSB performed duct work for a newly installed ventilation system for my range top. I also hired them to come out and hook up my whole house generator too my gas line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Susan A.
10/2015
3.0
heating & air conditioning/hvac
  + -1 more
The previous owner of my home hired WSB to install the furnace. I had them visit for a routine inspection and cleaning. That went fine, however the technician wasn't able to answer my questions about what kind of air filter I could use. The visit was approximately 30 minutes in length. I received an invoice for $254 plus tax. When I called to ask about the amount, I was told that they have a minimum labor charge of $245. However I was not informed of the minimum charge when I scheduled my service.
Description of Work: Routine inspection and cleaning.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$254

Response from WSB Sheet Metal Co
Hi [Member Name Removed], I'm sorry that you're experience with WSB wasn't ideal. I had hoped that our discussion yesterday helped with that; however, you submitted this review after our discussion--we were able to discount a $50.00 off of your bill for the maintenance and the air filter (new total was $204). As requested, we were unable to comply with the $100.00 discount you suggested after we had already discounted 20% off your invoice.

Patricia R.
07/2015
1.0
heating & air conditioning/hvac
  + -1 more
We again confirmed the address and date and time for Monday, July 20, 2015. At 11:00 a.m. on July 20th, he had not shown up. I called the office and was told by the receptionist that he said he left me a message this morning to say he was not coming as it was outside of their service area. There was no message and that he said he "thought our address was in Seattle" when we spoke on Friday. I find this hard to believe when we went over the directions and location in great detail. Who doesn't know where Puyullap is???? Bottom line, they left us high and dry. Extremely unprofessional. Now we have to put off our granite installation for another three weeks and also need to find another installer.
Description of Work: I called WSB on a referral from another highly rated Angie's List vendor. I left a message on a Monday through Angie's list. I did not hear back. I then called the office on Tuesday and spoke with their receptionist and left another message. I finally heard back from Bill of WSB on Friday. I called him back and explained we need to have a downdraft installed for our stove in a new remodel. I further explained in great detail our address, gave him explicit driving directions and that our granite install was hinging on the downdraft being installed and that we would have to reschedule our granite install if the downdraft was not installed on Monday. (The granite installers were scheduled for the following day, Tuesday). I asked him if he knew where Puyullap and Milton were. He said yes. I gave him driving directions from I-5 and told him to call me Monday morning when he arrived in Milton so I could give him exact directions to our house from there as it was a private gated driveway. called

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Angella H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was awesome. They were able to come out the same day I called. The gentleman who answered the phone was very courteous. I would give them an A+ if I could.
Description of Work: My heater was not working.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

COREY V.
11/2014
1.0
heating & air conditioning/hvac
  + -1 more
We recently moved to Seattle and have had numerous inspections and service appointments to get familiar with our new house. A common theme has emerged--everything installed by this company has code violations, and was either done without a permit, or never had a final inspection done. I'm counting about 5 code violations that are going to cost us a lot of money to fix. Most annoying has been the central air conditioning which was installed without a drain pan--I can't get any HVAC contractors to service the unity and all are quoting me enormous sums to bring it up to code. I actually did some sleuthing and found that WSB did the HVAC work on the house and called them. The owner came to the house and took a look and basically said he would be happy to fix the problems--for $1200. No thanks. Buyer beware, definitely avoid this contractor.
Description of Work: Installed a central air conditioning unit, new boiler and new indirect water heater.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
2.0

$25

Howard M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
We came home on a Sunday night after two weeks away on Christmas vacation. It was about 40 degrees outside so we were looking forward to getting into our warm house as we unloaded the car. Unfortunately the house was about 40 degrees as well. Sometime during our two weeks away, our furnace had died. I got on the phone to WSB (who we had used before for a tankless hot water heater install) at about 11:00 p.m. on a Sunday night and left a message. By about 9:00 a.m. Monday morning I got a return all and John was at our house by 11:00. He confirmed our 25 year old furnace was dead, he gave me a ballpark estimate on the time and cost to either fix or replace it. We decided to go with a new furnace plus a heat pump. The furnace was installed and running within a week. It took an additional week to get some bugs out of the new wireless thermostat but John stuck with it and worked the problem with Honeywell (it was their thermostat) and we have not had a problem since.
Description of Work: We came home on a Sunday night after two weeks away on Christmas vacation. It was about 40 degrees outside so we were looking forward to getting into our warm house as we unloaded the car. Unfortunately the house was about 40 degrees as well. Sometime during our two weeks away, our furnace had died. 1. came out immediately to analyze furnace problem (it was dead) 2. provided on the spot an estimate for a new furnace, heat pump and air-conditioner 3. ordered parts and installed within a week 4. Stuck with a problem with the wireless thermostat 5until it was fixed (had to interface with the manufacturer several times) 5. Made multiple trips to the house to fix the wireless connection (always on time)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Joan C.
03/2014
4.0
heating & air conditioning/hvac
  + -1 more
1st visit to diagnose failure of furnace 2nd visit - replace part, etc
Description of Work: Furnace repair - replaced burner, assembly and igniter

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$833

Owais A.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Called Saturday night when furnace broke, they got back to me Sunday morning and came by to fix it. Had to put up with a super cold house one night, but glad they could make it out on a Sunday anyway.. The repairman was very nice and professional and also fast. The rates are a bit high, but I bet that's because it was weekend. Would hire them again in an emergency situation like this.
Description of Work: Fix our furnace after it broke.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$293

Christine P.
02/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We could not have been happier. Adam was professional, did a very good job, and we would use him again.
Description of Work: Adam did some plumbing work for our brewery business. He ran new lines to stub outs, ran new pipes so that we could install various sinks throughout the building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Hermann G.
02/2014
5.0
air duct cleaning, energy audit, heating & air conditioning/hvac
  + 1 more
Service staff was punctual and professional, and cleaned up after themselves. We were very pleased with their service. I would highly recommend this provider.
Description of Work: Provider inspected and cleaned forced air ducts and installed an electronic ultraviolet-light filtration system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Cynthia R.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Smoothly! Both jobs were executed quickly and as promised. The gentlemen servicing our water heater and heater explained what the problem was and were pleasant and friendly.
Description of Work: Fix heating problem. Took "faulty" part back to shop, cleaned it and reinstalled in a couple of hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Claire W.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great. The repair spanned a two or three days and multiple visits to order parts and to ensure all functioned well. We were impressed with the knowledge and skills of the three employees who came to the house. That all of this was done quickly, reliably, and professionally during the December cold spell speaks very well of the company. We plan to eventually reroute and add to the duct work in the house and will absolutely return to the same company for these services.
Description of Work: WSB replaced broken parts on our furnace: gas valve, pressure switch, circuit board, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$940

David N.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
We have had WSB other work in the past, but this was a very big purchase with lots of installation. Everyone we dealt with was very professional and did an outstanding job. The installers were very nice. They did a very clean installation. In this case clean installation means that they did not make a big mess during the work and they cleaned afterwards. Plus, clean means the system looks like it was put together correctly. There are no wires hanging down or pipes that blocking other things, aesthetically is nice.
Description of Work: We purchased a new heat pump, gas furnace, air filter and control panel from WSB. They also did the install. The brand they suggested and we purchased was American Standard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,645

Jerry Z.
10/2013
5.0
fireplaces
  + -1 more
WSB was the original installer. They cheerfully came back to perform service. Arrived on time, very professional. Everything works great and the glass was very well cleaned.
Description of Work: Cleaned and serviced our gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Judy C.
10/2013
5.0
air duct cleaning
  + -1 more
They were late due to emergency. Called to let me know. Took only 1-1/2 hours to complete job. Pleasant and they left the work area clean.
Description of Work: Duct cleaning inspect crawl space.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$559.89

Chris B.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Our warm air heating wasn't working. I called WSB early on the Monday morning to schedule an appointment. I expected them to schedule me a few days out, but an engineer knocked on my front door within 10 minutes of me speaking to their office. They quickly identified and resolved the issue, and took the time to explain to me what they were doing. They also brought in a vacuum and cleaned out all the dust that had accumulated around the motor etc. I couldn't have been more pleased with the service we received from WSB and will certainly call them again.
Description of Work: When we turned our heating on after the summer, nothing happened! WSB were able to fix it quickly and efficiently, AND they cleaned and serviced the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Owais A.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Todd was really wonderful. We are new homeowners, and when we moved in the a/c was broken due to some work we had done on the house. We called WSB on a Sunday evening, got the emergency number to reach Todd, and he came over 3 hours later! He was professional, courteous and competent, and he tried his best not to get us something that we didn't need (he saved us a $300 part!). We had to endure a couple of hot days while they figured out the problem then shipped the part, but once it was fixed, it worked like a charm, and I am really glad I called them. The service was a bit pricey, but I would still hire them again because I know I can depend on them and that they'll do it right!
Description of Work: Fixed our A/C that had a problem due to thermostat being installed incorrectly (by someone else) which had shorted the 24 volt power supply.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$483

Janet F.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very easy to work with and forthright on what work needed to be done and why. Explained our options thoroughly. Friendly, polite and professional. I would definitely hire them for future work!
Description of Work: Installed a new main supply gas pipe line from the gas meter, through the width of the garage and the crawl space into the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Carrie& Brian H.
04/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Great work, efficient use of time, i especially appreciated the office staff they helped me meet a real estate deadline with involves and payment.
Description of Work: Serviced HAVC and all filters, fixed hot water tank and installed an expansion tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Kent S.
04/2013
5.0
water heater repair
  + -1 more
It went pretty well. They were on time and very efficient. They were professional and courteous. I would highly recommend them to anyone.
Description of Work: They came out to repair my tankless hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kathryn T.
04/2013
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac
  + 1 more
We really like using them. They are really professional, personable, and they make you feel comfortable having them in your home. They were friendly as well.
Description of Work: They did duct cleaning and repair. They rerouted a dryer vent. They service our heating system as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Andrew B.
04/2013
4.0
gas leak repair
  + -1 more
The service turned out good. It was a hassle trying to set an appointment. The communication was not great. They did do a good job with the work but it did take a while to schedule an appointment.
Description of Work: They installed a gas line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$500
    • 1(current)
    • 2

Contact information

14701 Main St NE Ste C3, Duvall, WA 98019

www.wsbhvac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 AM
Tuesday:
8:00 AM - 4:00 AM
Wednesday:
8:00 AM - 4:00 AM
Thursday:
8:00 AM - 4:00 AM
Friday:
8:00 AM - 4:00 AM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Air Duct Cleaning,
Dryer Vent Cleaning,
Propane Sales Services,
Natural Gas Lines,
Fireplaces,
Energy Efficiency Auditing,
Ceiling Fans,
Gas Logs,
Metal Fabrication & Restoration

FAQ

WSB Sheet Metal Co is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 AM

Tuesday: 8:00 AM - 4:00 AM

Wednesday: 8:00 AM - 4:00 AM

Thursday: 8:00 AM - 4:00 AM

Friday: 8:00 AM - 4:00 AM

Saturday: Closed

WSB Sheet Metal Co accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, WSB Sheet Metal Co offers free project estimates.
No, WSB Sheet Metal Co does not offer eco-friendly accreditations.
No, WSB Sheet Metal Co does not offer a senior discount.
Yes, WSB Sheet Metal Co offers emergency services.
Yes, WSB Sheet Metal Co offers warranties.
WSB Sheet Metal Co offers the following services: Sales, installation for all equipment makes and models including furnaces, electronic air cleaners, thermostat controls, air conditioners, and heat pumps lennox, rheem, heil, tempstar, coleman, goodman furnaces and heat pumps navien and rinnai tankless water heaters, hot water tanks honeywell electronic air cleaners, hepa particulate air filters, whole house media air cleaners, energy & heat recovery ventilation systems.

Contact information

14701 Main St NE Ste C3, Duvall, WA 98019

www.wsbhvac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 AM
Tuesday:
8:00 AM - 4:00 AM
Wednesday:
8:00 AM - 4:00 AM
Thursday:
8:00 AM - 4:00 AM
Friday:
8:00 AM - 4:00 AM
Saturday:
Closed