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Intelafone

Phone Service - Landline, Internet Service

About us

See website for additional hours.

Services we offer

Home phone service & internet connection.

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-1 of 1 reviews

Laura G.
12/2011
5.0
landline phone service
  + -1 more
I got tired of paying $12 for basic phone service plus another $14 in fees and taxes, when I use my cell phone almost exclusively for personal and business calls, so I gave up my landline. Then I realized that I had underestimated the amount of time I spent on hold and dealing with help desks, technical assistance, banks, Microsoft, etc. I was really racking up the minutes, but upgrading my cell phone plan to an unlimited option was not in my budget, so I looked in VOIP options. Intelafone had the best price,with no contract, and a rep for good customer service. I called them with a bunch of questions; I just couldn't believe I could get a residential line with unlimited any time calling for $11.25 a month! (That?s less than half the difference in cost between my basic cell phone plan and my cell carrier?s unlimited plan--with calling time restrictions!) I've called Intelafone customer support twice. Both times I received fast, friendly, helpful customer service from a guy who was thoroughly familiar with the ins and outs of VOIP. Intelafone is everything it promises, easy installation (I just plugged it into my router!) and has worked flawlessly. No one I've spoken with on the Intelafone system has made any comments about volume, clarity, or interference, and on my end, calls sound no different from my old landline. The only difference is the price, and superb customer service. PLUS Intelafone doesn't nickel and dime you for each feature. With Intelafone, caller ID, call waiting, three way calling, call forwarding to cell phone, caller ID blocking, voicemail to email, digital outbound faxing, etc. are included in the base price, AND I get text messages from Intelafone whenever a voice mail message is left in my voice mailbox. How sweet is that?
Description of Work: I wanted an affordable home phone line. Intelafone is a VOIP (Voice over Internet Provider). I bought a small box from them, the size of a cigarett pack, ($24, including shipping), plugged it into my internet router, then plugged my old landline phone into the box, and have been happily using the phone since mid October, all for $8.25 per month plus $3 in taxes/fees! The calls are crystal clear in every way. I have unlimited calling any time of the day or night throughout the US and Canada, plus voice-mail, call waiting, caller ID, call forwarding, and more. You can transfer your landline number or select a new number. I had a couple of quirky things about my router, and found Intelafone's support staff to be terrific; prompt, courteous, knowledgable. My whole experience has been excellent in every way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24

    Contact information

    PO Box 1502, Duvall, WA 98019

    www.intelafone.com

    Service hours

    Monday:
    10:00 AM - 10:00 PM
    Tuesday:
    10:00 AM - 10:00 PM
    Wednesday:
    10:00 AM - 10:00 PM
    Thursday:
    10:00 AM - 10:00 PM
    Friday:
    10:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Landline,
    Internet Service

    FAQ

    Intelafone is currently rated 5 overall out of 5.

    Monday: 10:00 AM - 10:00 PM

    Tuesday: 10:00 AM - 10:00 PM

    Wednesday: 10:00 AM - 10:00 PM

    Thursday: 10:00 AM - 10:00 PM

    Friday: 10:00 AM - 10:00 PM

    No, Intelafone does not offer free project estimates.
    No, Intelafone does not offer eco-friendly accreditations.
    No, Intelafone does not offer a senior discount.
    No, Intelafone does not offer emergency services.
    No, Intelafone does not offer warranties.
    Intelafone offers the following services: Home phone service & internet connection.

    Contact information

    PO Box 1502, Duvall, WA 98019

    www.intelafone.com

    Service hours

    Monday:
    10:00 AM - 10:00 PM
    Tuesday:
    10:00 AM - 10:00 PM
    Wednesday:
    10:00 AM - 10:00 PM
    Thursday:
    10:00 AM - 10:00 PM
    Friday:
    10:00 AM - 10:00 PM