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Ben's Roofing and Custom Gutters LLC

4.7(
13
)

Roofing, Gutters, Finished Carpentry and Woodworking,

... +13 more

About us

Ben's Roofing and Custom Gutters LLC (BRCG)is a General Contractor servicing the Walla Walla Valley in eastern Washington state and outlying areas. Ben's (BRCG) offers customers reliable, experienced and professional work. Over nine years in business with over 40 years in crew construction experience. BRCG's Mission Statement is to build and construct at equal or above code and exceeding manufacturers expectations. What makes BRCG different from most contractors is preformance. How that is achieved is by using a proven system. BRCG pays lead men bonus incentives for quality work, and skilled crew people are paid hourly rates. Most contractors pay what is known as "Piece Work", each piece installed is paid at given rate. It is no stretch at all then that the faster the worker goes the more he gets paid...quality then often becomes a lower priority. Be it Roofing, Framing or installing gutters or doors BRCG is focused on "getting it right the first time" and we are "Proffessonals caring for your Home". That includes protecting shrubery from roof debris, right down to doing the final clean up. For us the jobs not done until the "little things" are taken care of! We know their are other good companies out there, but our track record and references should be a help so that when chosen, we have the opportunity to put proof to our words. Thank you Angies list! You rock! Some companies have advetisings paid for by contractors and call it an unbiased evaluation; that is pretty close to a "conflict of interest". If you follow the money trail then, what is the motivation to tell the truth about a contractor when he is paying you? Angie's List is not going to be bought off! Hats off to Angie!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

In commercial roofing we do both TPO membranes as well as torch down. In residential roofing; Laminate architectural, steel and cedar. Insulating is often a great option as it dove tails nicely during the roofing process. We offer residential gutters in copper steel and aluminum. Options such as rain chains, ground drains, scuppers and the very popular leaf cover are available in 55 colors. Home remodels, garages, pole barns and yes, home building are all in our expertise.

Services we don't offer

Hazarous material removal, gutter cleaning when not with a leaf cover order, commercial building erection, insect or pest removal, home inspection reports, landscaping, plumbing, electrical.

Amenities

Warranties
Yes
Senior Discount

3%

Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.713 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
0%
2
8%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.6
responsiveness
4.5
punctuality
4.4
Write a review
Showing 1-13 of 13 reviews
Susan C.
11/2017
5.0
gutter repair, roofing
  + 0 more
Very happy with quick response. Businesses in Tri Cities did not return calls. Work was scheduled and done within a few weeks. Would recommend.
Description of Work: Gutters installed on house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Harry W.
06/2017
5.0
gutter repair, roofing
  + 0 more
Nice job. I'm very happy with their recommendation for the covered gutters.
Description of Work: New gutters
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tamara M.
05/2017
5.0
gutter repair
  + -1 more
This contractor is from Dixie WA. I had a difficult time getting contractors in the Tri-Cities to return my call or had problems with bids being too expensive. Ben's Roofing & Custom Gutters has been in business for 25 years & has an excellent rating with the Better Business Bureau. I highly recommend anyone who is looking for gutters consider hiring Ben's Roofing & Custom Gutters. They are competent, reasonably priced, and honest!
Description of Work: Gutter Installation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Harry W.
02/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Gutters only. Very nice job. Very happy with their recommendation for the 'covered' gutters.
Rating CategoryRating out of 5
Yes, I recommend this pro
Jane L.
11/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Did the work on time and stayed on estimate.
Rating CategoryRating out of 5
Yes, I recommend this pro
Gerald G.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Excellent installation. Pricing reflects top quality product and installation.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Miriam M.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Excellent craftsmanship. Very pleased with the service.
Rating CategoryRating out of 5
Yes, I recommend this pro
Cynthia K.
04/2015
4.0
roofing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Pamela G.
02/2015
2.0
roofing
  + -1 more
2 mpnths of trying to get this company to respond to my lost roofing. Company requires pre-payment for job. Had asked for notification prior to work being done. Didn't happen. Out of the blue, worker was on my roof this afternoon.
Description of Work: Patching roof tile.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$380
James C.
02/2015
5.0
roofing, woodworking
  + 0 more
unknown
Description of Work: Replaced some missing shongles
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Forrest M.
10/2014
5.0
roofing, woodworking
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Forrest M.
04/2014
5.0
roofing, gutter repair
  + 0 more
Excellent. They were prompt and completed the job in good time. I would use them again.
Description of Work: Tear off cedar shake shingles and completely re-roof the house including some rain gutters.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Ben's Roofing and Custom Gutters LLC
Thanks it was a pleasure serving you.
Glenn H.
08/2013
5.0
gutter repair
  + -1 more
Excellent. Very good craftmanship, expert knowledge, customer driven. I would definitely choose Ben's for roofing or gutter work. 5 stars for this business.
Description of Work: Installed gutters around house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Ben's Roofing and Custom Gutters LLC
Thank you (member name removed), If we can serve you in the future just give a call. It was our pleasure.

    Contact information

    12 Kershaw PO Box 118, Dixie, WA 99329

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 2:00 AM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Roofing,
    Gutters,
    Finished Carpentry and Woodworking,
    Fencing Driveway Gates,
    Remodeling - Modular & Mobile Home,
    Drain Pipe Installation,
    Snow Removal,
    Skylights,
    Homebuilders,
    Garage and Shed Building,
    Windows,
    General Remodeling

    FAQ

    Ben's Roofing and Custom Gutters LLC is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 2:00 AM

    Saturday: Closed

    Ben's Roofing and Custom Gutters LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Ben's Roofing and Custom Gutters LLC does not offer free project estimates.
    No, Ben's Roofing and Custom Gutters LLC does not offer eco-friendly accreditations.
    No, Ben's Roofing and Custom Gutters LLC does not offer a senior discount.
    Yes, Ben's Roofing and Custom Gutters LLC offers emergency services.
    Yes, Ben's Roofing and Custom Gutters LLC offers warranties.
    Ben's Roofing and Custom Gutters LLC offers the following services: In commercial roofing we do both TPO membranes as well as torch down. In residential roofing; Laminate architectural, steel and cedar. Insulating is often a great option as it dove tails nicely during the roofing process. We offer residential gutters in copper steel and aluminum. Options such as rain chains, ground drains, scuppers and the very popular leaf cover are available in 55 colors. Home remodels, garages, pole barns and yes, home building are all in our expertise.
    Hazarous material removal, gutter cleaning when not with a leaf cover order, commercial building erection, insect or pest removal, home inspection reports, landscaping, plumbing, electrical.

    Contact information

    12 Kershaw PO Box 118, Dixie, WA 99329

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 2:00 AM
    Saturday:
    Closed